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Horizon Services, Inc.

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320 Century Blvd.
Wilmington, DE 19808

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(302) 265-4710
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Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Reviews
( 86 )
( 4 )
( 0 )
( 0 )
( 0 )

Best

Excellent work, and all around customer support!

Worst

All reviews seem positive

Editorial review from Citysearch 2/25/2014

Last week Matt came out to inspect our a/c units and did a great job and was professional, courteous and patient with my questions. I was impressed with him and signed up for the monthly draft for ac and plumbing because I think that you are the best in the business. Matt was a great technician and is a great ambassador for Horizon Services. more
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Editorial review from Citysearch 2/19/2014

Very un-eventful. Tech's always arrive on time, use shoe covers, explain services performed. They are very polite & professional. Have never had a bad experience in all the years we have been under contract with Horizon. It was also a very wise investment that has saved us money over the years. Highly recommended to any homeowner more
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Editorial review from Citysearch 2/5/2014

Customer service is great - always pleasant. The technicians are always friendly and take time to explain things. Have always been very pleased with Horizon and recommend you to others. more
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Editorial review from Citysearch 1/28/2014

The next day, another Horizon technician arrived with all the parts needed and, within a very short time, had my heater back up and running properly. I can truly tell you that both men were extremely pleasant and professional and obviously knew their profession. I have had various technicians from Horizon at my residence over the years, and at all times have been treated professionally and courteously. I'm sure this is a company goal and tradition and wanted you to know that they have held their end of the bargain. Thank you for your quick attention to my emergency. I appreciate and would recommend your service to others. Thank you again and please tell those involved that I say thank you again also. Happy Holidays! more
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Editorial review from Citysearch 1/16/2014

I just wanted to say that all of the personnel I dealt with performed in an exceptional manner! I am delighted with the results of their project! They worked in a very professional manner and accomplished the job in a reasonable amount of time. more
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Editorial review from Citysearch 1/7/2014

Very satisfactory. Although we could have paid less for an AC and heating system, we had the peace of mind of knowing we were getting the best equipment and workmanship and dealing with a reputable company that stands behind its work. more
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Editorial review from Citysearch 1/3/2014

The technician, Matt Kron, was professional and explained every detail of his work and what service my AC needed. Based on my experience with Matt, I would recommend your service without hesitation. more
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Editorial review from Citysearch 12/17/2013

Just a note to acknowledge the two technicians who made calls to our home recently. Both Hai and Tim were very professional and efficient in the work that they did for us. They knew what they were doing and completed the work promptly. Hai thoroughly cleaned the heater/air conditioner electrostatic filter and left a temporary one to use until the clean one dried. Tim had to move a heavy furniture item by himself because I am unable to help and he put it back in place when he was finished. I appreciate their work. more
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Editorial review from Citysearch 11/19/2013

Id like to compliment you on your service department, both on the phone and the technicians that came to my house to assist me.On Saturday, I noticed my heater was not performing properly and contacted your office. It was in the 20s outside, but in my house it felt much colder. Your technician, Vinnie L., arrived and immediately diagnosed the problem. He made several calls and attempted to locate the parts that he would need to make the repairs. When this was unsuccessful, he was able to make a temporary fix so that I could heat the house until parts arrived. more
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Editorial review from Citysearch 11/5/2013

I would like to thank Horizon. My heater wasnt working properly and you sent someone out the same day that I called. Jamie V. came out to my house and was extremely courteous, professional and explained in detail how he was going to fix my heater. He also gave good recommendations for future maintenance. I will definitely be contacting you again when I need service in the future. Thanks. more
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Editorial review from Citysearch 10/29/2013

I was so impressed with the level of professionalism your technician showed. He not only did the routine service and maintenance on my heating and air conditioning system, but gave me some tips on how to keep it more energy efficient. more
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Editorial review from Citysearch 10/21/2013

Excellent. I have always been extremely satisfied with the service Horizon has provided amd recommend your company whenever I have the opportunity. more
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Editorial review from Citysearch 10/2/2013

The plumber did an excellent job of explaining the problem and the process required for solving it. He was able to do the repairs with as little damage as possible to our drywall. The new outdoor faucet works great. We're pleased with the results. more
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Editorial review from Citysearch 9/17/2013

Very professional, on time, completed the work as promised. Fairly priced. Punctual serviceman, courteous and willing to explain his work more
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Editorial review from Citysearch 9/10/2013

I have always had excellent service with Horizon. If anything went wrong or I had a problem, it was taken care of promptly and professionally. more
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Editorial review from Citysearch 8/29/2013

Professional, courteous technician. Everything went well, except that we were mistakenly charged for a job that was covered by our warranty. Eventually we got this straightened out, so everything is ok. more
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Editorial review from Citysearch 8/27/2013

These people commit highway robbery. Their prices are so outrageous that it blows one’s mind. They wanted to charge me $900. to hook up the valve only on a shower. They are crooks\r Lex Burkett more
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Editorial review from Citysearch 8/21/2013

I just wanted to tell you that ""Mike"" did a great job at servicing our air conditioner. He promptly fixed the problem of the loose duct and he checked and added freon which makes the air flow of the unit much cooler. We will definitely be more comfortable and the unit will run less now that it is blowing air at the proper temperature. Mike has given us confidence in your company's commitment to doing a good job and at making sure the customer is completely satisfied. We will certainly refer your company to our friends and family and we will use your services the next time we are in need of plumbing and/or heating help. Thanks and have a great day, more
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Editorial review from Citysearch 8/21/2013

I just wanted someone to know that John Ryan is the best HVAC technician I ever had come and service my unit. He was friendly and very knowledgeable and left me with a great impression. You are lucky to have him as a representative of your company. He did a outstanding job and went over my entire system and spent time explaining what he was doing and how things worked. Horizon continues to amaze me with how well your company relates to their customers and I will continue to recommend Horizon to others. Please make sure John is recognized for his efforts on your behalf. more
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Owner Message

  • Horizon Services is the area's largest and most referred home services company, ready to meet all of your needs for heating, air conditioning, plumbing, drain cleaning and sewer and water line replacement and repair. Thousands of satisfied homeowners throughout Delaware, Southeastern Pennsylvania and Maryland have relied on Horizon Services for over 20 years to service and install the right plumbing, heating and air conditioning systems and equipment for their family, to be there when we promise and to guarantee everything we do in writing.From routine maintenance to emergency repairs to quality installation of home comfort systems, Horizon Services works hard all day, every day to ensure that your needs are met and that you and your family can enjoy your home comfortably and worry-free. We Have:* Over 185 Dedicated Employees* 25 Heating and Air Conditioning Service Technicians* 23 Heating and Air Conditioning Installers* 27 Plumbing and Drain Cleaning Technicians* 89 Service and Support Vehicles Covering Delaware, Southeastern Pennsylvania & Maryland* A 24-Hour, 7-Day-a-Week Call Center and Dispatch SystemHorizon Services is the plumbing, heating, and air conditioning company your friends and neighbors throughout Delaware, Southeastern Pennsylvania, and Maryland count on!We are so confident you will be pleased with our fast, friendly and professional service; you will become a customer for life!

Additional information
  • Hours: Mon. - Fri. 6am - 11pm;Sat. - Sun. CLOSED
  • Payments: American Express, Discover, Master Card, Visa
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