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Horizon Services, Inc.

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320 Century Blvd.
Wilmington, DE 19808

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(302) 265-4710
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Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Reviews
( 86 )
( 4 )
( 0 )
( 0 )
( 0 )

Best

Excellent work, and all around customer support!

Worst

All reviews seem positive

Editorial review from Citysearch 11/24/2014

Very competent, thoughtful serviceman who explained everything clearly. He did a great job and our house is so warm. Thanks more

Editorial review from Citysearch 11/20/2014

What started out as a service call to Horizon, turned out to be a thorough re-make of our powder room. This with my full approval as, Tim Kelly the tech, worked. It was probably the most satisfactory service experience I have ever had. A replacement toilet was found and delivered with lightning speed. more

Editorial review from Citysearch 10/28/2014

So good I am calling for service on my new property more

Editorial review from Citysearch 10/21/2014

At the time of the video assessment, it was determined there were two major issues in our sewer line; the cast iron pipe was broken at the foundation and separated from the house, and there was a belly in the line as it moved toward the main sewer line under the street. Work began on April 28th. The Horizon team was great. Because the weather forecast was predicting severe storms, the team decided to first focus on getting us flowing, and replaced the pipe in the crawl space to the level of our first clean out. When the storms began, we had to reschedule a time for Horizon to complete the work. The team returned on May 3rd to complete the job. We can't say enough about the Horizon team who came to our home (Jim, Timmy, David, and Adam). They were terrific! more

Editorial review from Citysearch 9/24/2014

Very good customer service. Prompt service. Nice installation crew. Clean and knowledgeable. more

Editorial review from Citysearch 8/27/2014

The experience was both enjoyable and rewarding. The technician was knowledgable and friendly. This was the first time I used Horizon Services and I wouldn't hesitate to use your company again or recommend you to a friend. I am a 54 year old white male who has had my share of vendor experiences and I was very satisfied. more

Editorial review from Citysearch 8/27/2014

Every time has been a great time. The techs are always on time, friendly, and communicate in a layman's language when a question is asked about what the trouble is...always an enjoyable experience. more

Editorial review from Citysearch 6/12/2014

From the cheerful ladies who answer your phones to the techs who fix my problems, everyone I have ever dealt with at Horizon has been pleasant, helpful, and efficient. Your company is a joy to do business with, and, even if a little more expensive than others, worth every penny. more

Editorial review from Citysearch 6/6/2014

Excellent, personable service--will continue. more

Editorial review from Citysearch 5/30/2014

Horizon was 15+ minutes early, ready to do the job and helpful throughout the entire experience. more

Service Tech. (BAB) very professional and prompt. 5/28/2014

Brian did an outstanding job repairing my clogged drain, and his recommendation to correct my sump pump issue was greatly appreciated. I followed up on his recommendation and had him install the new system. I am very pleased with the work Brian did, and would gladly recommend Horizon and Brian to anyone needing any plumbing heating or air conditioning work done. more

Editorial review from Citysearch 5/9/2014

I am a new plumbing customer to Horizon and have to say I was very impressed with not only the customer service and how the appointment was handled, but also with the technician that was dispatched to my home to install some new plumbing, Kevin O. He was professional, knowledgeable and prompt. more

Editorial review from Citysearch 4/30/2014

I just wanted to take a minute to send a note of thanks. This is the second time we have employed your services for repairs needed for our home, and again, the experience, was nothing short of fantastic. From my first contact with Nicole in your customer service center, I knew I was in good hands. She handled my call with grace and empathy, and I am very thankful. more

Editorial review from Citysearch 4/22/2014

The crew was right to the job, neat, polite well trained. Was very pleased with the crew and the job was well done. more

Editorial review from Citysearch 4/15/2014

Professional,polite and excellent work. Ryan Coffey worked on our heater and air conditioner and Tom Girone and his helper installed 3 new toilets, new sump pit with battery backup. Also, Tom found leaky faucets front and back of bathtub, that required new tub and shower faucets. Water was leaking down to kitchen ceiling. more

Editorial review from Citysearch 4/8/2014

actually it was the best experience I've had with anyone who has ever come to do work on my house. no kidding. these guys were personable and knew exactly what they were talking about, even pointed out problems by heating oil company missed. because of their knowledge and what they found i was able to get my oil company to come out and do the repairs for free. i will definitely use Horizon again. more

Editorial review from Citysearch 4/4/2014

Professional and well experience. Service workers have always been respectful and courteous. Very delightful to deal with when service is performed. more

Editorial review from Citysearch 3/25/2014

The person who came to our house was very polite and knowledgeable. He explained what he found and how he was going to fix it. He also showed me what he did when he finished. He explained the company's fees and the papers I needed to sign. He also looked over the other pipes and my hot water heater and assured me that there were no more visible leaks, which I greatly appreciated. I was very pleased with my experience with Horizon Services and will call them again for future needs. more

Editorial review from Citysearch 3/21/2014

Knowledgeable service people. Trust them. more

Editorial review from Citysearch 3/11/2014

Just want to say what a great job your tech, Jim, did on my furnace cleaning this week. He was very nice, prompt, clean, and extremely thorough. I will definelty ask for him again next year when I call Horizon. My family and I feel confident our system is running at it's best because of Jim's attention to detail. Please, convey my feelings to his manager. more
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Owner Message
  • Horizon Services is the area's largest and most referred home services company, ready to meet all of your needs for heating, air conditioning, plumbing, drain cleaning and sewer and water line replacement and repair. Thousands of satisfied homeowners throughout Delaware, Southeastern Pennsylvania and Maryland have relied on Horizon Services for over 20 years to service and install the right plumbing, heating and air conditioning systems and equipment for their family, to be there when we promise and to guarantee everything we do in writing.From routine maintenance to emergency repairs to quality installation of home comfort systems, Horizon Services works hard all day, every day to ensure that your needs are met and that you and your family can enjoy your home comfortably and worry-free. We Have:* Over 185 Dedicated Employees* 25 Heating and Air Conditioning Service Technicians* 23 Heating and Air Conditioning Installers* 27 Plumbing and Drain Cleaning Technicians* 89 Service and Support Vehicles Covering Delaware, Southeastern Pennsylvania & Maryland* A 24-Hour, 7-Day-a-Week Call Center and Dispatch SystemHorizon Services is the plumbing, heating, and air conditioning company your friends and neighbors throughout Delaware, Southeastern Pennsylvania, and Maryland count on!We are so confident you will be pleased with our fast, friendly and professional service; you will become a customer for life!

Additional information
  • Hours: Mon. - Fri. 6am - 11pm;Sat. - Sun. CLOSED
  • Payments: American Express, Discover, Master Card, Visa
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