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Horizon Services, Inc.

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320 Century Blvd.
Wilmington, DE 19808

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(302) 265-4710
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Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Horizon Services, Inc. - Wilmington, DE
Reviews
( 86 )
( 4 )
( 0 )
( 0 )
( 0 )

Best

Excellent work, and all around customer support!

Worst

All reviews seem positive

Completely satisfied. 5/18/2011

Service man had complete knowledge of the system. Very personable - answered our questions. more
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Your representatives were very personable and professional 5/16/2011

Your representatives were very personable and professional. I appreciated that they were not pushy in terms of trying to sell additional services though they did let me know what was available. more
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Able to answer all my questions 5/13/2011

I am very satisfied with the service I have received from Horizon. The servicee man was polite and was able to answer all my questions. more
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I was very pleased 5/10/2011

The person who came to our house was very polite and knowledgeable. He explained what he found and how he was going to fix it. He also showed me what he did when he finished. He explained the company's fees and the papers I needed to sign. He also looked over the other pipes and my hot water heater and assured me that there were no more visible leaks, which I greatly appreciated. I was very pleased with my experience with Horizon Services and will call them again for future needs. more
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Courtesy and professionalism 5/4/2011

As always, Horizon reps present themselves with the utmost courtesy and professionalism. I appreciate the time taken to explain the work being done and concern for my satisfaction. more
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i will definitely use Horizon again 5/2/2011

actually it was the best experience I've had with anyone who has ever come to do work on my house. no kidding. these guys were personable and knew exactly what they were talking about, even pointed out problems by heating oil company missed. because of their knowledge and what they found i was able to get my oil company to come out and do the repairs for free. i will definitely use Horizon again. more
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To our satisfaction 4/27/2011

Kind & Courtesy. Fast & Efficient. Everything was explained to us & done to our satisfaction. more
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Professional and courteous 4/26/2011

Service person was professional and courteous. Did not try a hard sell on any services or products. Worked quickly and efficiently. more
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Kudos to all! 4/22/2011

While there are few issues around a rebate, they were handled most professionally. Our new installation also had some growing pains, all addressed with alacrity and thoroughness. Kudos to all! more
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Very impressed 4/4/2011

I am a new plumbingcustomer to Horizon and have to say I was very impressed with not only the customer service and how the appointment was handled, but also with the technician that was dispatched to my home to install some new plumbing, Kevin O. He was professional, knowledgeable and prompt. more
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Thanks 4/1/2011

I appreciated the time that they took to do things right. more
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Plan to call again 3/30/2011

I did have to call Horizon back the same evening because  there was a leak after the new parts were installed in the upstairs bathroom, but I guess things do happen. I called later that night around 8:00 p.m. and someone was immediately dispatched to my home and the problem was solved....just needed a little more soldering. But, again I really appreciated the way the call was handled and how Horizon saw to it that the job was done right and I was happy. I was satisfied with the work that was done and certainly plan to call on Horizon again. more
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Nothing short of FANTASTIC 3/28/2011

I just wanted to take a minute to send a note of thanks. This is the second time we have employed your services for repairs needed for our home, and again, the experience, was nothing short of fantastic. From my first contact with Nicole in your customer service center, I knew I was in good hands. She handled my call with grace and empathy, and I am very thankful. more
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I would like to thank Horizon 3/23/2011

I would like to thank Horizon. My heater wasn’t working properly and you sent someone out the same day that I called.  Jamie V. came out to my house and was extremely courteous, professional and explained in detail how he was going to fix my heater. He also gave good recommendations for future maintenance. I will definitely be contacting you again when I need service in the future. Thanks. more
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I wanted to express my appreciation 3/21/2011

I wanted to express my appreciation for the way Chuck M. treated me as a customer this morning. He arrived on time, professional and knowledgeable about my heating and air conditioning system. He even shared helpful tips that can help to improve the health of my dogs (I have three boxers). Honestly, because of this experience I am committed to doing business with Horizon Services and even signed up for the Bronze Protection Plan. Thank you for your great service. more
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great ambassador for Horizon Services. 3/17/2011

""Last week Matt came out to inspect our a/c units and did a great job and was professional, courteous and patient with my questions. I was impressed with him and signed up for the monthly draft for ac and plumbing because I think that you are the best in the business. Matt was a great technician and is a great ambassador for Horizon Services. "" more
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Thank you so much. 3/14/2011

I am so glad that I found your company in the Cecil County yellow pages and will definitely call again for service when needed. Thank you so much. more
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compassionate and helpful. 3/8/2011

Thank you for sending Ryan back to our house.  I am now confident that the problem has been corrected until we decide what to do next with the bathtub.  Your reception person and scheduler were also very compassionate and helpful. more
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very knowledgeable and courteous. 2/25/2011

just want to say thank you for your prompt and reliable service yesterday when i called to report my air conditioning wasn't working.  as always, your technician was very knowledgeable and courteous. more
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lucky 2/24/2011

I just wanted someone to know that John Ryan is the best HVAC technician I ever had come and service my unit. He was friendly and very knowledgeable and left me with a great impression. You are lucky to have him as a representative of your company. He did a outstanding job and went over my entire system and spent time explaining what he was doing and how things worked. Horizon continues to amaze me with how well your company relates to their customers and I will continue to recommend Horizon to others. Please make sure John is recognized for his efforts on your behalf. more
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Owner Message

  • Horizon Services is the area's largest and most referred home services company, ready to meet all of your needs for heating, air conditioning, plumbing, drain cleaning and sewer and water line replacement and repair. Thousands of satisfied homeowners throughout Delaware, Southeastern Pennsylvania and Maryland have relied on Horizon Services for over 20 years to service and install the right plumbing, heating and air conditioning systems and equipment for their family, to be there when we promise and to guarantee everything we do in writing.From routine maintenance to emergency repairs to quality installation of home comfort systems, Horizon Services works hard all day, every day to ensure that your needs are met and that you and your family can enjoy your home comfortably and worry-free. We Have:* Over 185 Dedicated Employees* 25 Heating and Air Conditioning Service Technicians* 23 Heating and Air Conditioning Installers* 27 Plumbing and Drain Cleaning Technicians* 89 Service and Support Vehicles Covering Delaware, Southeastern Pennsylvania & Maryland* A 24-Hour, 7-Day-a-Week Call Center and Dispatch SystemHorizon Services is the plumbing, heating, and air conditioning company your friends and neighbors throughout Delaware, Southeastern Pennsylvania, and Maryland count on!We are so confident you will be pleased with our fast, friendly and professional service; you will become a customer for life!

Additional information
  • Hours: Mon. - Fri. 6am - 11pm;Sat. - Sun. CLOSED
  • Payments: American Express, Discover, Master Card, Visa
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