Hollywood Vision Ctr

I saw Dr. Brisco for problems I was having with dry eye. It was getting so bad that I had to put artificial tears when I woke up so my eyes would stop stinging (I don't sleep in contacts). Everything went smoothly and the doctor seemed pretty caring, professional, and knowledgeable. She actually tested my ""tear film"" in a really cool yet simple way, and told me what she was doing, so I learned a lot from this visit. I also left with ""homeopathic"" eye drops that would get my eye to produce its own tears instead of depending on artificial tears like I've been doing, and a bottle of fish oil gel capsules made especially for eyes.\r \r The front office was comfortable and I was able to read up on some interesting eye facts and things, so that was cool. They also have a cute little area with toys and pictures for kids.\r \r Lastly, the pricing was reasonable for an office in this area. I'm a college student and everything with my student health insurance went well. I ended up only having to pay for the drops and capsules, and a retinal photo or something that would let her check the back of my eye. I figured since I haven't done it before, it'd be helpful to do it once in a while. Oh and the front office girl was super nice and friendly :) I felt so welcome! I think her name is Alex... more

I have been seeing Dr. brisco for a year or so, she was worried I have Glaucoma the first time I saw her and ended up doing a series of tests that cost a lot of money but I was happy to pay. At the end she said come back in couple of months and we will do more of the same tests.\r I went back again and paid for more tests.\r She told me how important it was for me to see her every couple of months to repeat these tests, to make sure I dont develop full Glaucoma. I was worried about my eyes so went to see a Glaucoma specialist and he did all the tests she had already done at her office and I did not pay for anyone of them! They were all covered under my insurance! Same exact tests! Why did dr. Brisco charge me for tests when i could have done those tests for free , covered by medical insurance at another office!\r \r She made me worried about my eyes and charged me test after test when all along she knew I could have done those tests at a specialists office for no charge. I am angry and feel deceived. This was very un ethical. more

I have been seeing Dr. brisco for a year or so, she was worried I have Glaucoma the first time I saw her and ended up doing a series of tests that cost a lot of money but I was happy to pay. At the end she said come back in couple of months and we will do more of the same tests. I went back again and paid for more tests. She told me how important it was for me to see her every couple of months to repeat these tests, to make sure I dont develop full Glaucoma. I was worried about my eyes so went to see a Glaucoma specialist and he did all the tests she had already done at her office and I did not pay for anyone of them! They were all covered under my insurance! Same exact tests! Why did dr. Brisco charge me for tests when i could have done those tests for free , covered by medical insurance at another office! She made me worried about my eyes and charged me test after test when all along she knew I could have done those tests at a specialists office for no charge. I am angry and feel deceived. This was very un ethical. I do not want to bother dealing with this office ANYMORE. more

Why I did not do my research before going into this place is beyond me. like everyone else says here, I waited 45 minutes before I was seen. I would have not mind that however dr. brisco spent very little time with me, most of my time was spend with staff that I believe did not know what they were doing, they were all pre occupied with other things and kept me in a room waiting for ever...then they take pictures of my eyes...for what reason? and then to charge me at the end for everything they did, if they ask you a question in that office they charge you for it!! The doctor does all these un needed tests, none that I asked for or was explained to me. I was shocked to get my bill at the end of the exam, I didn't say anything but once I read reviews of her online I realized I am not alone. You get charged for EVERYTHING:( And, she wore a very short skirt which to me was un professional and made me feel un comfortable in the exam room. Over all this was worse experience ever for me. Wont be going there anymore and advice you to read reviews and judge for your selves more

Hollywood Vision Center is a disgrace to the medical community. After a subpar evaluation with the Doctor, the office staff could not get the insurance billing right. They repeatedly had me re-submit my insurance information to them. They never told me they did not submit my claim, then they threatened me with a lawsuit for not paying. They told me they would submit to my insurance carrier on four occasions before I found out it was not submitted after more than a year. They did not get the insurance claim filed for 21 months. After they received the claim denial because of lack of timely filing, they re-submitted a false claim within two weeks to my insurance company with a date of service that would have been within the timely filing period. I believe they deliberately filed the revised claim with an inaccurate date of service in an attempt to be paid because they knew they had dropped the ball. They have now taken me to collections and I have had to take the case to Los Angeles City Supervising Attorney Charles Gildenberg, responsible for fraud and corruption. We may be reading about Dr Brisco in the newspaper soon. more

Dr. Brisco is truly amazing and very knowledgeable in her Vision field. She is very detailed and make sure that all of your eyecare is fullfilled. I did not realize how up to date her office was until I went there. Compared to my old optometrist, Dr. Brisco did a full through examination of my eyes and check for any type of disorders. I went there to get a new prescription on my glasses and contacts and got them within 2-3 days. My vision is now very sharp and clear compared to my old glasses. Furthermore, It was very fast service! and her staff is SOO friendly. Sharon helped me with picking out my frames and her stylish opinion was very well-recieved! They do look really great with my face structure! Highly recommended, look forward to comiing back again. =) Pros: Great service!! Cons: lack of parking, but there are 2hrs spaces more

This place is just awesome. I had my appointment on a day when Dr. Brisco actually wasn't there, but I saw the associate, Dr. Shokouh, who is a really nice doctor. I did wait a bit, but that was because it was a busy day and they make sure to give each patient enough time with the doctor. So when it was my turn, I didn't feel like the appointment was rushed at all, unlike at other places I've been to. I had time to ask all my questions (and boy, did I have a lot, especially about switching to soft contact lenses). Dr. Shokouh patiently answered all of them and even let me try on some soft lenses as trials, to see if next time I might start wearing them instead of the current hard ones I'm wearing. My first experience with soft lenses was pretty bad - it took me 10 minutes to take them out, so I decided to forget about soft lenses. Dr. Shokouh changed all that when she taught me this cool trick on how to take them out - and I did it in a few seconds! I also learned a few tips on how to properly exercise my eyes each day, especially since I spend a lot of time on computers. Overall, the service was helpful and friendly, and I am definitely coming here again. Oh yea, I had some time to take a look around before my appt and they have quite a big selection of frames/sunglasses. Pros: Professional, hi-tech, unrushed appts, friendly docs Cons: No parking validation, might wait a bit more

Not only is the establishment gorgeous. with a huge selection of frames, Dr. Brisco genuinely cares for me as a patient. I don't feel like a customer as much as I do an old friend when I go see her each year. The staff has changed over the years, but it seems as though Dr. Brisco has made it a point to ensure that they provide great service to the best of their abilities. I have recommended Dr. Brisco to all my friends and family and will continue to see her for my eye care as the years go on. Pros: beautiful practice, great care and attention to needs Cons: no parking validation more

I went to get my eyes checked at this office recently and I was surprised how I was treated. As I walked in, immediately I was greeted with smiling receptionists welcoming me in. I was taken in for pretesting by the technician, very kind lady. During my examination, I felt Dr. Brisco was very educated, she was very thoroughal with answers to questions I had about my vision and very kind. They use the latest technology in their office. I would recommend this doctor to my friends and family. Pros: Best service I've had in a long time more

last week as I walked in Holly wood vision center ,I was impressed by the ambience of t he office , friendly receptiontis , beautifull design and great service as far as taking me in and preparing me for Dr.The best thing I found out about Holly wood vision center was their technology and the hig end equipment and far more Dr Brisco , the most knowledgable optometrist I have ever exprienced . I highley recommend Holly wood vision center for their service , and Dr Brisco, fabeules optometrist in La , more

The moment you walk in, you are greeted by the wonderful staff. They take time to answer any and all of your questions. Dr. Brisco is especially an expert in her field. Definitely Recommended... you will be in wonderful hands! more

This looks like a great place BUT it is all smoke and mirrors RUDE staff DECEPTIVE responses WRONG prescriptions LATE service BUT they do take your money right away more

There's an element of humor as to how awful this business is . . . it's not one or two that make it unpleasent, it's nearly everything. If you have an appointment at 3, don't bother showing up until 3:45. At that point you'll be taken into a back room room by one of several un-educated employees who won't even have the info you've been filling out in the waiting room. She'll take multiple pictures of your eyes (missing a few times) and often forget what she's doing. I took my contacts out, and then back in 3 times because she didn't know how to fill out the pre-exam paperwork. I would also like to note that the little chin and forehead rest on ALL of the equipment is un-clean: it's oily, has make-up, and fallen facial hairs. When I finally got to Dr. Brisco, I pushed her equipment away and asked her if she minded wiping the gunk off of it. After the exam, I ordered a year supply of contacts, 2 weeks later I called wondering where they were. Even though my card was charged within minutes, they forgot to put the order in. When I went to eventually pick them up I had to wait 25 minutes just for that. If you enjoy spending more time than you thought incredibly upset at an un-professional staff after sticking your head in someone else's face grease . . . you've found your eye doctor! Pros: I found free parking Cons: Too numerous to mention more

I seriously can not believe how terrible of an establishment this place is. I've tried to give them the benefit of the doubt but they always manage to surprise me with how bad of a job they can do. The work ethic at this place is unbearable. They tell you one thing and will blatantly lie to your face. They will lie about when your glasses will be ready, not call you back, ruin your order, try to screw you over on fixing the ruined product, not call you back, promise you a deal, and then overcharge you and swindle you with handwritten, improperly calculated receipts. I would say maybe I got unlucky, but this has happened more than a couple times. Why did I keep going back? Because they ruined my daughter's order countless times; so I still had to deal with them for months - trying and trying to get them to fix their admitted mistakes and to give me ONE pair of glasses that were actually correct. Months of lies, terrible service, and terrible products. And Dr. Brisco will never herself get involved with correcting an order. Dr. Brisco has a network of incompetent, lazy, lying and morally corrupt individuals working under her, so she can just sit back and enjoy the terrible establishment her place has become. Final Words of Advice: Save yourself the time, money, and grief by avoiding this place at all costs!!! Pros: Sometimes they admit that they mess up. Cons: Run by incompetent & terrible staff with no work ethics. more

I am really surprised by some of the negative comments here. I have never been treated with so much care and efficiency by any doctor in my life!!!! Yes she has the newest equipment and the SKILLS to back it up!!! Dr. Brisco fit me with Ortho K contact lenses to help me see 20/20 without my glasses. I didn't want surgery, and didn't like wearing glasses or contacts all the time. She is the only doctor that I saw who wasn't pushy about having surgery done. When I told her I didn't want to have surgery on my eyes, she recommended Ortho K which is like a retainer for your eyes. I sleep with these special lenses, and in the daytime I can see 20/20 without any help. IT's GREAT... and I didn't have to go under the knife!!! Thanks Dr. B : ) Pros: Dr. Brisco !!! Her staff and her very up to date office!! more

I must say i agree with everyone saying that this doctor is the most competent EYE doctor i have ever seen. Confident and knowledgeable. However i felt it was VERY impersonal when she kept working on her computer and typing stuff as she was doing the exam(i guess everything in her office is electronic and computerized). Very little eye contact and lots of computer work. I also felt these were extra tests that were ordered with out asking me if it was ok since there was a huge bill at the end that supposedly my medical insurance will reimburse only AFTER i have paid Dr.Brisco!!!!! Why was I not informed about charges? \r She did not even hand me a prescription, it was printed in the front desk and i felt it was all too impersonal and robotic. Charges were not explained to me, and....never paid this much for parking. With the charges they come up with, they should validate parking. Pros: competent eye doctor Cons: being over charged with out explanation. The computerized files made the exam impersonal and robotic more

We've been taking our son to Dr. Brisco since he was born. Our son has a global developmental delay, and other eye doctors didn't know what to do for him. Dr. Brisco has been innovative and thoughtful in her approach to our son. She has prescribed stimulation exercises that we do at home with him. Now he can make eye contact, and follow a target after just a few weeks of following her treatment plan. We are thankful for her compassion in taking care of our son, and everything she's done for us. Pros: Best Diagnosis and Treatment, Caring more

\r I don't like going to the eye doctor because I have a phobia about my eyes. Over the years Dr. Brisco has been so kind and gentle with me that I trust her with my eyes and my family's eyes also. She tells me everything she is going to do before she does it, and makes me feel comfortable. She's one of the best eye doctors around, and I'm so glad to be one of her loyal patients. more

This is one of the best doctor's visits I've ever had, of any type of doctor. The staff was caring and efficient, and Dr. Brisco was knowledgeable and professional. They also had the best selection of glasses (I got 4 pairs!) with prices that are better than Lenscrafters. I'll definitely be back for my next eye exam. Pros: Caring staff... GREAT prices more

Best customer service, best prices on frames and Dr Brisco is the best optometrist in LA...hands down. She was the only doc able to get me through a whole day without headaches looking at my computer. Two ophthalmologists and one other ""big"" practice optometrist did absolutely NOTHING....made me worse. She was able to fill my lense prescription properly and the staff was GREAT!! \r \r \r Pros: Service... Dr. Brisco is the best. more