I seriously can not believe how terrible of an establishment this place is. I've tried to give them the benefit of the doubt but they always manage to surprise me with how bad of a job they can do. The work ethic at this place is unbearable. They tell you one thing and will blatantly lie to your face. They will lie about when your glasses will be ready, not call you back, ruin your order, try to screw you over on fixing the ruined product, not call you back, promise you a deal, and then overcharge you and swindle you with handwritten, improperly calculated receipts. I would say maybe I got unlucky, but this has happened more than a couple times. Why did I keep going back? Because they ruined my daughter's order countless times; so I still had to deal with them for months - trying and trying to get them to fix their admitted mistakes and to give me ONE pair of glasses that were actually correct. Months of lies, terrible service, and terrible products. And Dr. Brisco will never herself get involved with correcting an order. Dr. Brisco has a network of incompetent, lazy, lying and morally corrupt individuals working under her, so she can just sit back and enjoy the terrible establishment her place has become. Final Words of Advice: Save yourself the time, money, and grief by avoiding this place at all costs!!!
Pros: Sometimes they admit that they mess up.
Cons: Run by incompetent & terrible staff with no work ethics.
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