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Henry Day Ford SVC

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4091 W 3500 S
West Valley City, UT 84120

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(801) 973-7030
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Reviews
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Best

Such an amazing experience. I will be returning!

Worst

I took my elderly parents car shopping over the weekend. Henry Day was the first place we went, as my parents have purchased cars there before. I can't remember the salesmans name...

Great for me 7/22/2011

When I was looking into buying a car in a certain price range I felt like I was not worth helping at other dealerships. But when I went to Herny ford and met Roy he didn't make me feel that way, he said he will keep an eye out for me and let me know if he saw anything in my price range. He called me early the next morning to let me know about a trade in that would be great for me. I really appreciated all he did to help me find and go thru the buying process of my car. Thanks more
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Best customer service 7/20/2011

We shopped five different dealerships and found that Henry Day gave us the best customer service and price. Roy gave us his personal cell phone and we called him several times to coordinate the purchase. They even fixed some glitches on our other car when we came to pick up the new Explorer. I am planning to return when we buy our next car. more
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Very courteous and helpful 7/18/2011

The people at Henry Day Ford were very courteous and helpful. We were given options that we could choose from. Our intend was not to buy as new a car as we did but their thoroughness really helped us make our decision. Their arrangements for servicing our vehicle was tops! more
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This was a quick and easy trade in and purchase 7/13/2011

This was a quick and easy trade in and purchase. Walked in with a pre-approval which needed to be bumped a little higher. We were going to have to have a down payment but they changed a few numbers around to ensure that we didn't have to put anything down. Very nice people to work with, and they weren't pushy. more
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I would recommend their service to anyone 7/11/2011

I was having issues on my 2004 Jeep. I talked with Henri in the service department. She was friendly and took time with me go over different options for my repair and time frame. They came in right at the price we agree on and had it done in the time frame she had told me. I would recommend their service to anyone. more
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Amazing experience 7/8/2011

Michael is AMAZING!!! Will be returning to Henry Day Ford. Everyone was very nice, and it is a very nice establishment. Michael is a great salesperson, and we will definately be returning to see him! Very knowledgeable. We had gone to another dealership, and they gave us the run-around...not Henry Day! It was an amazing experience, and we were in and out with our certified pre-owned Ford Flex in no time. Julio, the finance manager explained all of the paperwork, and would let us ask questions when needed. Just an overall GREAT experience!! Thank you, Henry Day Ford! more
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Gave us honest answers 7/5/2011

""Big Rob"" was amazing as a salesman. No pressure. He gave us honest answers and did not try to over sell us. We had a price range in mind and he helped us find what we were looking for. We almost didn't buy from them because earlier in the day we looked at the same vehicle and a different salesman was cold and arrogant. We came back later to look again and Rob was there and ready to help in any way he could. The finance manager (I can't remember his name)was great to work with us as well. Our Credit Union had quoted one rate and then switched to a higher rate after we had made a deal. He found us better financing than we had originally secured from the CU. more
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Great dealership! 6/29/2011

Great dealership! I took my car in for breaks and roaters, they were very honest and up front of what me car needed. They do not try to sell me something that I don't need. Very reliable and fast. They even have a lunch place while you wait for your car. Ask for Scott, great guy to work with!!! more
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They were a great crew 6/27/2011

Friendly, fast service which was reasonably priced and everything was done right and they did just what I asked. I found the waiting room to be very pleasant and very customer friendly. The technition actually came out and explained the work he did. They were a great crew and I will surely return when my car requires service. more
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Always treated me with respect 6/24/2011

I was treated like a real person. They treated me like a friend and I felt like I was doing business with a life long friend. I love this company and I have worked with them in the past and they have always treated me with respect and they were never pushy. I would and will do service with them in the future. more
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Tremendous customer service 6/22/2011

Hands down best cars dealer services at Henry Day Ford. Everyone was very professional. The salesman Michael Midgley was great. He wasn?t pushy and he answered all of our questions. He was very thoughtful and delivered world class customer service. He offered us a drink and made sure we felt comfortable; sometimes it?s the little things that count. Michael was great to deal with and I would recommend him to everyone I know if they would like a great car salesman to deal with. Also dealt with Paul St. Clair for the paperwork/finance portion and he was very professional and down to earth as well. In addition to that we also met Dave Kilpack and he was extremely accommodating and very nice and thoughtful/professional. Henry Day Ford in West Valley City has tremendous customer service and I will be going there for my future purchases. more
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Mike was very friendly, and not pushy at all 6/15/2011

Mike was very friendly, and not pushy at all. He answered all of our questions, and let us run a few errands in the car, before we purchased it, so we could get a feel for the car. We were given a tour of the dealership by Bill, and everyone was very nice. I had some questions about service on the car we already owned, and was introduced to Jake. He was very helpful, and gave me a quote. more
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My whole experience was very positive 6/13/2011

Hak was the greatest from the time I got to the dealership. He showed me the cars in my price range without pressuring me into looking at something too expensive for me. I really appreciated that (being a woman who hasn't bought a car in 20 years)!! This was the first stop on my day long multi-dealership trip. When I told him I had to check out other cars at other places that day Hak didn't make me feel like I was doing something wrong (like at other dealerships that day). I ended up buying a used car from him (one that he had showed me earlier that day). I felt very comfortable buying a car from this salesman. I had left my garage door opener in my trade-in car and I called his cell phone (even after business hours) and he went and got it for me out of the car and it was waiting for me when I went back to do the paperwork. He was very friendly but not overboard. I would also like to commend Paul who explained all the paperwork to me before I signed it. He made me feel very comfortable about all the paperwork. My whole experience was very positive. more
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Great service, sales 6/9/2011

I have bought from this Dealership since 1990.... Great Service, Sales,,,, I would like to see the Owners out talking to Guest more... When I bought back in 1990, Mr. Day would come out to talk to you and say thanks....I will keep buying from this Dealer.... AAAAA+++++++ more
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Very nice dealership 6/7/2011

Great dealership! I live about 3 hours away, so I had a lot of phone contact with Rob before I actually came down. He was great! I knew what to expect regarding the vehicle I wanted before I even arrived. Everyone there was very friendly! This is a very nice dealership; it even had a play area for my 3 kids to keep them entertained! I was there for about 4 hours start to finish, which isn't that bad compared to some former car buying experiences I've had. I would highly recommend this dealership! more
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Had a pleasent time 6/2/2011

Had a pleasent time at Henry Day ford as always, This is our 5th auto we have purchased from there and Hawk our saleman did an excellent job as he has many times before. We are inthe process of moving are won't be ussing this dealership again other than possible when we pass thur. more
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It has been our pleasure to recommend 5/31/2011

We have bought several cars from Roy and have always been pleased with his knowledge and friendliness. He's the salesman we always go to first when we are looking for a vehicle. It has been our pleasure to recommend to our friends and family members to Roy when they are looking for cars. more
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Great experience 5/26/2011

Great experience in buying the car. Everyone was helpful. Our saleman, Michael Midgley, made sure that the vehicle we purchased was what we wanted, including the vehicle options. There were a few scratches on the car and Michael saw to it that they were buffed out. more
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Painless 5/23/2011

I was an AWESOME experience, trying to re-establish credit. Roy made it painless and I felt no pressure as well. I would deffinately recommend this Dealership to my friends and family. And when I am ready to get something different in the future I will be going back more
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Roy was excellent to work with 5/18/2011

Roy was excellent to work with and I would not hesitate to send any one to Roy for the buying experience.This is my second purchase from Henry Day. I was a GM buyer for over 35 years and decided to purchase a Ford Ranger in 2005. The service I received after that purchase is the best I have ever experienced. I don't buy many cars and when we decided to purchase a new vehicle last month there was no question it would be a Ford and we would only buy a Ford from Henry Day and Roy Galbraith. Since I keep my vehicles for a long period of time, I've learned that a Dealership is only as good as the service you receive long after the sale is ""old news"". When I bring my Ranger in for service I'm treated like I just bought it two days prior and there not ""blowing smoke"". I know and look forward to having the same quality of service on my new Ford Edge for years to come. more
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Additional information
  • Hours: Mon-Sat 7am-8pm
  • Payments: Master Card, Visa
  • Neighborhoods: West Valley City
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