Heart of Chelsea Animal Hospital

Claim
marker

257 W 18th St
New York, NY 10011

marker
(917) 426-9405
Incorrect info? Correct your listing
Photos
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Heart of Chelsea Animal Hospital - New York, NY
Reviews
( 64 )
( 15 )
( 2 )
( 0 )
( 18 )

Best

Brought my dog here many times. They always take care of him and treat him well. I recommend this place to everyone.

Worst

We fully expected to drop >300 for a check up, blood panel, rabies and distemper vaccinations. But they wanted to do tons more - blood panels that other vets said they order only ...

Editorial review from Citysearch 7/21/2015

This veterinary clinic is definitely unlike any other. I was very happy that my pet dog got his right medication! We love him so much! more
Reply | Report abuse |

Really good vets 8/15/2011

I recommended Heart of Chelsea to a friend, who checked the online reviews and told me she was hesitant to take her cat because of those reviews, so I'm writing my own. more
Reply | Report abuse |

munchausens by proxy? 10/27/2010

We fully expected to drop >300 for a check up, blood panel, rabies and distemper vaccinations. But they wanted to do tons more - blood panels that other vets said they order only rarely as well as vaccinations which were not necessary. They insisted that giving our cat Tagamet was not as good as whatever snake oil they sell and also wanted to do an x-ray because she spit up a furball. Again, I don't mind spending the money but I shudder at the pain other animals go through to line this outfit's pockets. more
Reply | Report abuse |

all about $$$ 9/17/2010

As a first time pet owner I had no idea what my puppy needed. I got no explanations what vaccine she is getting or why all they said she needs them. I walked out with medication that was not needed at the time. Would not recommend, all about making money. I should have read the reviews before i went there. more
Reply | Report abuse |

Dishonest, money hungry doctors with a friendly smile. 6/12/2010

If you want an honest review of this hospital, this is it. Pros: None Cons: Doctors find any reason to run tests and dope up your pet. more
Reply | Report abuse |

Lovely front desk staff and very attentive 1/21/2010

From the minute I walked in to the hospital with my kitty Quincy, I was greeted by a smiling face and didn't even wait 5 minutes before somebody took me back to a room. The nurse that helped me was very gentle with my 16 year old boy and even offered him some treats to calm him down. Dr. Padro was just lovely and VERY patient with me. Since my senior kitty was diagnosed with hyperthyroidism, I had lots of questions and she answered every one and made me feel comfortable about giving him the medication. She even offered to call me the next week "just to check in to see how things were going." I wish MY doctor were as efficient as the people here. Pros: Clean, friendly staff, open late Cons: Not open Sundays more
Reply | Report abuse |

Well educated, you get what you pay for 12/1/2009

Yes, it's "expensive," but still way cheaper than human health. You get what you pay for. They offer personalized service and know what they are doing. They talk on the phone as many times as it takes. They call to follow-up. They answer their calls. They are open late and on the weekends. Dr. Siebert is top notch, well trained, has a calming touch (no need to scruff my cats) and saved my cat's life when she had bladder stones. Pros: Courteous, educated Cons: a bit fancy, some silly holistic stuff more
Reply | Report abuse |

Poor, will take your $$ over and over 9/3/2009

Don't go. This place did constant "guess work" to try and diagnose my dog. It cost me hundreds and hundreds of dollars, and weeks later, he is still suffering. I never had the same vet twice, always different, always guessing. Don't make the same mistake. Treat your dog well and do your research. more
Reply | Report abuse |

A complete disgrace 7/6/2009

I can not begin to express the deepest regret I have for going to Heart Of Chelsea. They took my 9 week old puppy and without any consultation with me began vaccinating him for everything under the sun. Many of these Vaccinations have been proven to cause cancer in dogs and are attributed to many of the illnesses that ruin animals. They are in it for the money only. They want your cash, all of it and in truth they dont give a crp about your dog. I would NEVER refer someone there and I am sad that my poor dog may fall ill one day due to their work. I was overcharged on everything done there and the only thing they want is your money. They wanted him to be neutered when he is a show dog European Dobermann and when I said no they tried explaining to me that a dog having testicles was more prone to cancer. Yeah sure. That may work on these dog stupid individuals that walk through the door but people you need to do your homework and read up on whhat H.O.C doesnt want you know. DO NOT GO HERE FOR ANYTHING. Pros: NOne Cons: OVER VACCINATION, OVER PRICED RIP OFF more
Reply | Report abuse |

a cat's Mom 4/12/2009

After seeing 4 different Vets, my cat's condition was just getting worst. when I finally went to see Dr Siebert, he took his time to research all the current tests and history of my cat before giving me the option to treat her. He even called one of the other vet. My cat is all better now, thanks to Dr Siebert. He will be my cat's vet from now on. more
Reply | Report abuse |

Worst Vet, dont' waste your time listeing to deceptive reviews!! 1/24/2009

I usually do not feel compelled to write reviews for businesses. But I was overwhelmed to do so with the violation I felt at this place. I brought my kitten here that I adopted from AC&C in NYC. I came in for a FREE checkup that I was alotted. I was told to bring a stool sample. I now realize this is so they could make some money out of me while I was there. They sampled it, and found NOTHING wrong with it. Yet still perscribed me some medication for her. It was uneccessary, and in my opinion unhealthy to give me pet medicine she did not even need. They told me to give it to her "just in case" she had something. (Even though she has all her vaccinations and is an indoor cat) All in all, I ended up paying over $50 for a FREE checkup when there was nothing wrong with my pet! This place takes deceptive measures to take advantage of you and rob you of every penny they can. Pros: None Cons: Overpriced, no disclosure, deceptive more
Reply | Report abuse |

Money, money, money 1/14/2009

If you want to feel as though you're on an infomercial or in a used car lot, HOCAH is the place for you. I took my cats here for exactly two visits before I decided to transfer them to another practice in another neighborhood and never looked back. Pros: Nice staff Cons: Way too expensive; value money over pets' best interests more
Reply | Report abuse |

Dishonest business practice. 1/2/2009

I recently got a puppy and was recommended to Heart of Chelsea by a couple dog owners. I have been frequenting their establishment now for a couple months and I have serious issues with the way they conduct business. When you go in for a vaccination, they also give your dog a $60 health exam. After my puppy's exam(s), the vet then tells me that I should bring my puppy in for her second series of shots next week. This is because they didn't give my pup the second series vaccination (which they told me they would do when I was there for my pup's last vaccination). I didn't really think too much about it until they did it to me again. What they are doing is telling customers to come in for a vaccination for their puppies and then telling them to come in a week later for the vaccination they originally came in for; this way, they can charge you for two [$60] health exams (not to mention that it is a waste of your time). They purposely spread your vaccinations out into as many trips as they can get you to make so they can charge you more for the same services. Based on the budgeting of my puppy's current health costs, it is going to cost the average Heart of Chelsea customer $600 to get up to their 3rd-series shots. This is roughly double what you'd pay at most animal clinics, and nearly triple what you'd pay if you went out of the region to have your pup inoculated. Think about it. Pros: The cats are friendly Cons: They overcharge you, mislead you, and make you pay for services you didn't ask for. more
Reply | Report abuse |

Satisfied 12/16/2008

I have found the staff at HOC to be very nice. I don't spend time waiting around to see the vet and my vet is very nice. I like that they call to see how I'm handling giving my cat his medication and how my cat is responding. more
Reply | Report abuse |

honest review from a concerned dog owner part 2 11/25/2008

***THIS IS A NOTE TO HEART OF CHELSEA: I?m noticing that after every negative comment on here, you always respond back with ?our goal is to provide excellent care for both you and your pet? etc, etc?. Instead of spending all your time on this website fishing for bad reviews so you can have your last word on saying how great your establishment is, take the time to read these reviews as constructive critism on how to be a better animal hospital. Your job is to be the voice of our pets. Shame on you Heart Of Chelsea for being so disinterested in them! I suggest you take time to teach your staff that the animals and their owners come first, not the heavily educated doctors and their egotistical rantings. Book fewer appointments each day so you can give your FULL time and attention to each patient. THANK YOU! Pros: great location Cons: disinterested, overbooked doctors more
Reply | Report abuse |

Great Vet! 11/13/2008

We have been taking our doggy to Heart of Chelsea Animal Hospital for 2 1/2 years and have been very very happy with the care. We have seen 3 different doctors and have been impressed with all of them. I have had to use their emergency pager system to contact a doctor after hours and have been very pleased with the rapid and compassionate response I've received from the doctors. I have only positive things to say about Heart of Chelsea Animal Hospital! more
Reply | Report abuse |

Best Vet Ever, Dr. Cohen 10/17/2008

So I LOVED Heart of Chelsea Animal Hospital. The staff was amazing! And I was lucky enough to get Dr. Cohen to take care of my cat. She is the BEST VET I have ever experienced in my life, and this is coming from someone whose had pets for 23 years. However, I was horrified to find out one day that Dr. Cohen was no longer there, and then absolutely enraged when they would not tell me why she was gone or where she relocated. I am appalled. This is my cat's doctor, who saved my animals life, and they refuse to give me any information on where she went. If anyone reads this and knows where Dr. Cohen is currently practicing, please post the information on this site. It would mean the world to me. Pros: Dr. Cohen. Cons: Dr. Cohen not there anymore. more
Reply | Report abuse |

the vets are Ok - average, somewhat disorganized 9/5/2008

THE FEES ARE OUTRAGEOUS - they are money-gougers. The staff can be snotty but some are ok. They do not communicate important information very well. \r THE FEES ARE OUTRAGEOUS - they are money-gougers. The staff can be snotty but some are ok. They do not communicate important information very well. \r THE FEES ARE OUTRAGEOUS - they are money-gougers. The staff can be snotty but some are ok. They do not communicate important information very well. \r THE FEES ARE OUTRAGEOUS - they are money-gougers. The staff can be snotty but some are ok. They do not communicate important information very well. more
Reply | Report abuse |

Highest level of care 8/28/2008

Having lived in several Countries over the years I have had to visit many veterinary clinics with my animals. The staff at Heart of Chelsea Animal Hospital stand out above the rest. more
Reply | Report abuse |

Best Vet I have ever been to!!! 8/12/2008

I am so thankful to the Heart of Chelsea Animal Hospital, my dog Louis and I have been going to them for a year now and we are very happy. The staff is friendly and attentive to my dog's care. Every time we go in I feel completely comfortable with understanding the medical reasoning and prognoses/treatment plan. I trust the staff 100%. Dr. Laura Cohen is so nice and always goes the extra mile to make sure Louis is doing great! Louis is our families little joy and we know he is in great hands at the Heart of Chelsea Animal Hospital! I recommend any loving pet owner to this wonderful veterinary establishment! I feel lucky to have found them! Pros: the staff always follows up after all Louis's appointments to make sure he is doing ok, the whole staff is attentive more
Reply | Report abuse |
< Previous 1 2 3 4 5 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Call Today to Make an Appointment!

Owner Message

  • At Heart of Chelsea Veterinary Group we are committed to providing comprehensive, quality care for each patient to enhance their well-being and quality of life. Our compassionate, knowledgeable and professional team, utilizes state of the art technology, and is continually implementing the latest in cutting edge medical practices. Combining western conventional medicine and ancient eastern traditions, we provide the most appropriate means of medical care for your pet, striving to find the balance all living creatures require in order to enjoy a peaceful, wholesome and healthy life. AAHA Accreditation Counts When quality medical care matters, clients take their pets to AAHA accredited hospitals. There are 3,000 accredited hospitals in North America, and Heart of Chelsea is one of them. Superior care is clearly a priority for you and your family, so it should be reassuring to know that your hospital made the grade. We continually exceed rigorous reviews that include more than 900 standards created by the American Animal Hospital Association (AAHA) which evaluate quality care and client service. AAHA accreditation is a trusted sign of excellence. It shows that veterinary professionals are knowledgeable, equipment is well maintained and updated, medical procedures are cutting-edge, and facilities deliver high quality veterinary care. To maintain accredited status, we voluntarily undergo comprehensive on-site evaluations about every three years. AAHA accreditation keeps us at the front of the veterinary pack. We are dedicated to providing your pet with the best health care possible. Take pride in the knowledge that your pets are in great hands.

Editorial

  • Treat them with the same love they give: Animal hospital provides traditional and holistic care, tailored for city pets.

  • 4/29/2005 Provided by Citysearch
Additional information
  • Hours: M-F 8am-8pm, Sa 8am-5pm, Su Closed
  • Payments: Discover, Master Card, Visa, American Express
  • Neighborhoods: Chelsea, Midtown
badge