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Businiess name:
Heart of Chelsea Animal Hospital
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Review by:
citysearch c.
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Review content:
I recently got a puppy and was recommended to Heart of Chelsea by a couple dog owners. I have been frequenting their establishment now for a couple months and I have serious issues with the way they conduct business. When you go in for a vaccination, they also give your dog a $60 health exam. After my puppy's exam(s), the vet then tells me that I should bring my puppy in for her second series of shots next week. This is because they didn't give my pup the second series vaccination (which they told me they would do when I was there for my pup's last vaccination). I didn't really think too much about it until they did it to me again. What they are doing is telling customers to come in for a vaccination for their puppies and then telling them to come in a week later for the vaccination they originally came in for; this way, they can charge you for two [$60] health exams (not to mention that it is a waste of your time). They purposely spread your vaccinations out into as many trips as they can get you to make so they can charge you more for the same services. Based on the budgeting of my puppy's current health costs, it is going to cost the average Heart of Chelsea customer $600 to get up to their 3rd-series shots. This is roughly double what you'd pay at most animal clinics, and nearly triple what you'd pay if you went out of the region to have your pup inoculated. Think about it.
Pros: The cats are friendly
Cons: They overcharge you, mislead you, and make you pay for services you didn't ask for.
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