***THIS IS A NOTE TO HEART OF CHELSEA: I?m noticing that after every negative comment on here, you always respond back with ?our goal is to provide excellent care for both you and your pet? etc, etc?. Instead of spending all your time on this website fishing for bad reviews so you can have your last word on saying how great your establishment is, take the time to read these reviews as constructive critism on how to be a better animal hospital. Your job is to be the voice of our pets. Shame on you Heart Of Chelsea for being so disinterested in them! I suggest you take time to teach your staff that the animals and their owners come first, not the heavily educated doctors and their egotistical rantings. Book fewer appointments each day so you can give your FULL time and attention to each patient. THANK YOU!
Pros: great location
Cons: disinterested, overbooked doctors
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