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Head Quarters Salon & Spa Aveda

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189 Main St (at

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Westlake, OH 44145

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(440) 385-4144
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Beauty Salons

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Head Quarters Salon & Spa Aveda - Westlake, OH
Head Quarters Salon & Spa Aveda - Westlake, OH
Head Quarters Salon & Spa Aveda - Westlake, OH
Head Quarters Salon & Spa Aveda - Westlake, OH
Head Quarters Salon & Spa Aveda - Westlake, OH
Head Quarters Salon & Spa Aveda - Westlake, OH
Reviews
( 66 )
( 21 )
( 0 )
( 4 )
( 2 )

Best

Alison is a fantastic colorist and stylist - but most of all her customer service is top-notch. I LOVE my haircolor! She is a gem!

Worst

I thought my stylst was great however I believe the price was a little out of hand $40?? Yes I enjoyed the scalp massage and the hand massage but when she was finished blow drying...

Alison Kramer is a superstar! 2/6/2012

Alison is a fantastic colorist and stylist - but most of all her customer service is top-notch. I LOVE my haircolor! She is a gem! more

Message 2/1/2012

Maggie does great job.very relaxing more

I love my haircut! 1/26/2012

Melissa is the best when it comes to cutting hair. I have referred so many people to her and they are all totally satisfied. more

Ashley Zingales is amazing! 1/25/2012

Ashley is amazing. She has been styling my hair for years. I come in and I basically tell her to do what she wants and I have never been upset. She gets to know her clients and what they like. She has experimented with different hair colors and none of them have turned out badly. She is so creative and amazing at her job. I will never go to another stylist. Everyone should check her out!! more

terrific 1/23/2012

I had to change my appt. and the salon was able to accommodate me with another appt. asap. Also my stylist is Allison and I'm always happy with her. She is friendly,listens to her clients and remembers their likes and dislikes. I think a lot of her. My only complaint is that the coffee is always tepid. It would be nice to have hot coffee liquid creamer and a small micro to warm it.(i'm just sayin) more

Great Service! 1/23/2012

As a new client, I was pleased that Erin took the time to talk with me about my hair, from the products I used to the look I was going for. She also provided her assessment and suggestions, and was very patient and kind. I did not feel like I was being rushed out - Erin went out of her way to make me feel like I was her only client that day. And she did a terrific job! more

Five star! Excellent! 1/17/2012

I was so pleased with my service and my hair! Allie did such a great job and I am pleased with my color! She got it just the perfect shade! more

experience 1/13/2012

I really enjoyed my experience with kelly,she was very imformative with what she was doing with my hair.Also she gave me some good advice on how to take care of my hair style. She is a very nice person. more

Hair Color & Highlights 1/12/2012

It has been some time since I had full color and highlights put in my hair. In order to save money I moved on to another (cheaper) salon. MY penny pinching resulted in my hair color to look yellow, dull and hardly any highlights to be seen. Christmas pictures were a disaster. January 11th, 2012 my whole world changed with Erin (stylist) at HQTRS (Westlake). BINGO! Erin not only was a delight, wholesome, professional, but she listened to what I wanted and stepped me through the whole process to get my hair back to an awesome color and hightlights. I also liked the new technique of painting the color on instead of weaving. TO ERIN! THANKS. Now, on to a new hair cut in February. Try your next appt with Erin and make it a Happy New Year! No matter what it costs. more

Ashley is Awesome! 1/11/2012

I saw her as a new client and brought a photo of a style I liked. She went over the color and cut with me, set expectations for future appts (time to grow into style, when to touch up color, etc)and gave me exactly what I wanted! Great stylist. more

finally happy! 1/11/2012

It was my 3rd visit to Avada.. I got Erin as my stylist. She was so much fun! I got hilites and a major haircut and loved both. She gave me referal cards for my mom and friends which I gave to them right away..I love to save! Cant wait to go back! Thanks Erin! Jen more

I LOVE my new hair! 1/8/2012

My first experience there was amazing! I was so warmly welcomed with some nice tea and my stylist Erin was there ready for me. She really took her time helping me decide what the best color for my skin type would be and she really got it! I was hesitant to go a bit lighter but she was right..I love it! She also talked me into bangs....and my husband loves them! I can't wait until my roots grow in so I can go back. The shampoo she used smelled so good and the scent really lasted. more

loved it!! 12/31/2011

I loved my experience. My hairdresser, Melanie, is so nice and confident. She tells me and gives me advice on what would look best on me.. and she is right. more

REWARDING EXPERIENCE 12/30/2011

My appt was with Melissa Snyder, my second perm with her. Excellent result, and Melissa is a very nice person with a fun personality. I would not hesitate recommending her and the Crocker Park Aveda salon to others more

not happy... 12/27/2011

well first I tried to purchase the buy one get one $200 gift cards., I was getting a color that was $115 wanted to use the first card for that and then use the free one on a future date as the sign stated but was told I couldn't...VERY MISLEADING !!! I then went home after my highlight and cut, and the only thing people noticed was how messed up my haircut was. I had asked for medium brown base color with carmel/beige highlights. I got the blonde highlights that I had, covered with the same color as my base already was a warm 6 , and no base color. I was ok with that even though it was not what I asked for and there is no visible weave even though I was charged $115 (and that was with new customer 20% discount). My stylist Erin was very nice and even attempted to fix my very choppy , disjointed layers, but they still look off. I was very displeased and will not be returning !! This was a Christmas gift and the person that bought it and myself are very unhappy with your salon and will let anyone who asks know so !!!!!! more

Nancy is the BEST!!!! 12/15/2011

I absolutely LOVE my new haircut! I showed Nancy a picture I liked and now I have a hairstyle exactly like the one I showed her and did I say I LOVE my new hairstyle!!!! Thank you Nancy for another great year of service!!! more

Unhappy 12/4/2011

I was extremely unhappy with my artistic level hair cut. I asked for layers to frame my face and it looks like she tried to put layers on one side but looks all choppy and there are none on the other side. We also discussed putting in layers in the back and there are none. I also paid extra for a flat iron style which she did in 5 minutes and I have thick hair and it looks no different than a blow dry. I plan on going else where as I don't think I should have this kind of result with a $75 bill. more

Most accommodating 11/7/2011

Allison was my stylist and she did a great job with a crazy client. First I asked her to be quick as I was having guests for dinner that I hadn't planned on. Then I asked her to do an extra. She did without batting an eye an still got me out on time to see to my guests. She made me feel great with a new do, like I could take on anything. Plus I missed the free gift by a day and it was honored anyway. thank you Headquarters and. Thank you Allison. more

Eliot Standen is amazing! 11/4/2011

Eliot cut my hair for the second time and colored it for the first time. When I went in I wasn't sure about what color I wanted. Eliot came up with a gorgeous color that looks natural, looks amazing with my skin tone and really brings out my eyes. I LOVE it! I've gotten tons of compliments! Eliot spent a lot of time with me explaining what he was doing, which products he was using and why, and how to recreate what he was doing at home. Eliot has an artist's eye and really knows how to make his clients look their best and highlight their best features. Eliot also cuts my husband and 2 sons hair, all four of us adore him and plan to be long-time, loyal clients! more

great service 11/2/2011

in addition to a regular products purchase, one of the sales associates went out of her way to engage with my 3 year old daughter and help her put on lip gloss. i wish i would have gotten her name because i have never experienced anyone at this store engage with my girls quite like this before. she was very sweet to be so kind. more
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An Aveda Concept Salon

Owner Message
  • AVEDA Color Specialist, Curly Hair Specialist, Short Hair, Long Hair & Men's Hair, Full AVEDA Product Line



    Hair Care- Custom Cuts & Colors- Only AVEDA color used- 99% Naturally Derived Color Body Care Skin Care- Custom Skin Analysis Facials Massage Waxing Gift Packages & Gilf Certificates Available Client Education

Additional information
  • Hours: Monday 10:00 to 9:00; Tuesday 10:00 to 9:00; Wednesday 8:00 to 9:00; Thursday 8:00 to 9:00; Friday 8:00 to 9:00; Saturday 8:00 to 9:00; Sunday 10:00 to 6:00
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