Hair Body & Sole

Maybe she works wonders for other people's curly hair but not for mine. I am used to getting a Deva cut and they cut the hair while dry so that each curl formation is cut properly. Before the appointment, I was terrified of going to someone new (with good reason) and contemplated calling her to verify she would dry cut. I checked her website and it shows her having beautifully formed spiral curls so I didnt call because I thought....if she can do that to herself she must be doing something right. I got there and she had straight hair...that really threw me for a loop! Not good. And then she proceeded to cut it wet and I felt like I couldn't just walk out...but looking back, I really should have. I am now down $140 for a cut and color that don't work for me. I will go back to my regular stylist to have it fixed in a few weeks. I figured I should try her because she is closer to home, but I will stick with DevaCurl certified stylists from now on and not stray..... more

I just returned home from my first cut and style with Cheri and all I can say is WOW! She is very experienced, asked key questions to make sure she understood what I was looking for and my lifestyle, provided her insights and ideas and off we went, in total agreement with what was to be done! The style, while very different than what I had going in, is stunning and the maintenance will be so easy (and is explained in writing on her blog!) The house is very lovely and the staff is friendly and helpful. Go check it out. I am so glad I did. Pros: Very experienced sytlist (owner), great customer service Cons: Not a one! more

I was looking for an impartial review. I am new to Apex and would like to find a great salon. What I have decided is that they must have something GOOD going on @ Hair Body & Sole. This conclusion comes from reading other stylists and ex employees comments. They are so unprofessional and personal; which translates to me threatened and not so busy in their chair. Cheri & staff are apparently to busy booking clients to be bothered with nonsense. I like them already!!! Pros: Cheri must be VERY busy !!!! Cons: Poor reviews from Adults too intouch w/ their inner child more

Everywhere I go I am constantly asked "who does your hair?" This is the happiest I've been with my hair in a long time. I have very thick hair and Cheri knew EXACTLY what kind of cut I needed to manage it. And thank goodness she talked me out of a haircut I thought I wanted. She was very honest about the style I should have for my face shape and what would work with the texture of my hair. This girl really knows what she's doing. Pros: awesome house more

A friend at work had a lovely haircut and told me that she saw Cherie at Hair, Body and Sole. I've since been twice to see her and have pleased with the courteous staff, the homey feel of the facility as well as with the level of service that I received. Cherie has colored and cut my hair twice and I've been pleased each time. She is eccentric but has never been rude. On the contrary, I found her to be courteous and funny. I'll keep coming back. Pros: Homey atmosphere, pleasant staff Cons: parking more

My name is Heather and this response is in regards to the previous review which was brought to my attention from a client of mine. I am writing this to only clear this so that my clients know this was an invalid review and unfortanetely written under false pretences by another person who has maliciously tried to write something untrue about me. After 10 years of experience in aesthetics do hope to "know alot" and pride myself on giving nothing but the best client service to each and every client that comes to me. I pride myself on knowledge and if the worst thing someone could say is that i'm a know it all-I'll take it! Also, the previous complaint unfortanetely was bogus. I had not shared any clients with Cheri yet and not had any clients pay with a gift certificate. I've only had my regulars follow me here and some clients who knew of me from others. This past review is a personal attack to drive business away from this business. Unfortanetely, people do things to try to make themselves feel better but at the end of the day i am proud to be an aesthetician who only cares about the clients needs and not petty differences otherwise. I thank you so far for just reading this and do know that I pride myself on giving nothing but great service and continue to do so. I am a mom who works part time because i love what i do and i couldn't imagine not loving being an aesthetician. So please understand this is only to clear my character and i stand by giving excellent service because i love what i do. Thank you! Pros: Excellent service providers Cons: Negative reviews that are false and written to drive business away more

Just wanted to say how much i loved this spa so much more. It was way more homey and i loved the fact that i felt i was given greater client service here. I followed Heather here and so glad i took the drive to see her. I think she rocks at what she does and love how much she knows about all this crazy skin stuff. Its worth the drive from raleigh to see her. The place is really cute and i really like the salem street area. Everyone always forgets to comment on the positive services that they get so here is my review...Awesome for price! Pros: Great price Cons: none that i can think of more

I have been looking for a new place closer to home and I stumbled upon Hair, Body and Sole. I heard that Heather was new there so I thought I'd give it a try. Well, she is FANTASTIC! What a cute little place! So homey and comfortable. Heather was super nice and sweet and gave me the best wax ever! I can't wait to go back and try a facial! I would so give this place a try! Looks like they are bringing in some great new people/talent and giving the place a make-over. :) Happy waxing. :) more

I had a facial with Heather at hair and sole last week. My service was so much better than facials at other spas i've been to. Even better than my vacation facials at high end resorts. Not only is it relaxing but i saw a great difference in my skin the next day. I am really pleased with her service and did not expect it to be so wonderful. I also, enjoyed the fact that it seems like everyone is so friendly here. I will definately be back. Wow! Pros: affordable for such great service Cons: parking. didn't know where to park more

My husband sent me to hair, body and sole for a gift for christmas. I usually go to bigger spas with all the pazzaz and fancy decorating. I really enjoyed the more relaxed home environment much to my surprise. I had a wonderful facial and really like the skincare line here too. I had a great haircut as well...I was treated very kindly and will be back and refer my friends here to get quality service without all the pricey and pushiness at larger salons. Pros: smaller more intimate feeling Cons: none really more

I have been going to Cheri' at Hair Body and Sole for about a year and I absolutely love the way she cuts and colors my hair. As a guy, this was the first time I had colored in some of the gray and she matched my color up perfectly. She has made suggestions but always follows my wishes. It is a pleasant environment and the staff has always been friendly to me. Pros: Hair cut, color, environment, staff Cons: Parking sometimes more

I won't be spending my money there! I went to HBS because I had a gift Cert and thought that I would use it on a hair cut seeing as how the holidays are coming up I was looking forward to a new hair do, Well.... I got a new hair do but it is NOT was I asked for. I am so embarrassed about my hair, Cheri razor cut the whole thing. My hair is shorter on oneside, I have pieces that are so short that they stick up on the top of my head. I went to another stylist to see if she could fix it and she said that Cheri had left holes in my hair and made it VERY uneven, the only thing todo is to let it grow out. I think i am going to have to buy a wig until my hair grows out, as cheap as wigs look, a wig will make my hair look 100% better until it grows. Pros: Nothing Cons: my hair and Time more

As previously mentioned, City Search is to express opinions on businesses, NOT for bickering between individuals. We would appreciate you taking your issues elsewhere if you cannot comply. Although I have not patroned Hair, Body and Sole in Apex, I have attempted to call on several occasions to decipher these messages and have not received a return phone call, so my conclusion is that there are issues that may need to be addressed within the business. That being said, it is not appropriate to use City Search for private arguments. If you are unhappy or thrilled with this or any business, please write why specifically. LEAVE OUT ALL PERSONAL ATTACKS AND REFERENCES. Thank you. more

Love my hair. Pros: The Staff! Cons: Nothing. more

This site is so that people can post comments about how they feel about a place. If people feel like Cheri does an awful job and that she rude then thats what they feel. Comments that her friends or clients that she asked to write positive ones doesnt count sorry! From talking to people 99.9% of them think the same has the neg post. The neg post out weigh the positive ones so that must mean most people did not have a good experiance there. I can tell you that I WON"T be back either. Pros: NOTHING Cons: EVERYTHING!! more

I personally think it is TERRIBLE that some people on here chose to not go to someone based on conflict between employees and former employees. IF you are happy somewhere else where those people work. THEN GO THERE. But don't sit here and trash talk someone else's business. I'm pretty sure most of us on here are out of highschool and are adult enough to understand the politics of business. As far as cheri being "nasty". cheri' is a great! She is so sweet and I have NEVER heard her be rude to anyone while i have been there. I personally do not get my hair done by her, another team member does my hair, but every haircut or color I have seen her done has been beautiful. Not everyone is going to be satisfied. Some people are NEVER satisfied. If you are happy with other stylists' work, then get your hair done by them, and I'm sure cheri' will not care because they are always busy and seem to be doing very well!!! And for the poster a few down, jeff DOES have his license, it is hanging on the wall!!!! So before you start spreading rumors you should know your facts!! Also an apprentice license is basically a temp untill your full is finalized! again KNOW YOUR FACTS! Have a lovely Thanksgiving everyone! and please dont let the haters affect how you feel about cheri' and hair body and sole! they are fabulous. Pros: Great place, nice staff, lovely spa Cons: parking more

The last reviewer seems pretty bitter! Maybe it's personal! I don't know what they are talking about when they say that the place is going down. Everytime I have had services there they have been VERY busy! And the haircuts that I have received by Cheri have been the best! I am a regular client of the salon and I would never trust anyone else with my hair. As far as what happened with former employees- remember that there are always 3 sides to a story - story 1,story 2,and the truth. Instead of trying to destroy someones business you should just MOVE ON!!! Let those of us who appreciate her talent support it!!! I would not have my hair done anywhere else. I trust Cheri and her staff. After reading the last few reviews I think there may be an organized effort to try to destroy a business! That's terrible! Pros: talent,atmosphere,and staff that seem to get along really well! Cons: not enough parking more

First I am very upset that Laura the facialist is gone and now Adrieene the nail tech is gone. Laura did wonders for my skin. They were the reason and the ONLY reason I continued to go there. Cheri did my hair once and that was the last, never let her touch your hair! I ran into a friend of mine and we started talking about HBS and she told me what really happend, and why my two favorite service providers are no longer there. Cheri should be ashamed of herself, she is causing the bussiness to go down hill and it is rolling down faster each day, I hope she has enough dirt to cover the HUGE hole she is making. I along with other clients are no longer going to continue our buisness there. I have all the faith in the world that Adrieene and Laura are at a much better place in their life now that they are not working for a self centered B! Cheri your buisness is going deep into the ground maybe someone who knows how to treat others with respect should take over cause from what I have witnessed and heard about you you need to take classes on how to talk to the public. You are NOT the best and there are plenty of other places for people to go. I got one of the best haircuts from someone you talked trash about I think you should watch what you say. Pros: I never have to go in there again!! Cons: EVERYTHING!!! CHERI, her attitude, the buisness more

I bought one of those packages they were selling this summer. I thought I would give it a try seeing as how I love the spa. I first got my hand treatment and my facial I upgraded on both, they were outstanding!! Then a few weeks later I got a color and cut, by a guy named Jeff. First he doesnt have his licence, while waiting for my color to set I saw his licence he is just an apprentise which means from what I have been told he is only allowed to wash hair not dye hair. When I asked him what the diff. was he blew me off and gave me some smarta** comment. His wife Cheri tried to have some imput on my hair i guess she doesnt know what she is talking about, My cut is uneven and the color is blotchy what a mess. I had to go to my regular salon for them to fix it. Jeff needs to go back to school and get a licence before you touch anyone elses hair. Jeff and his wife are so rude, they think you should be grateful to be sitting in their chair, please I was greateful to get out of there. DON'T WASTE YOUR TIME OR MONEY Pros: hand treatment and facial, back to my regular stylist Cons: Jeff and his wife Cheri, poor service, bad job on my hair more

I'm also a former client of Cheri at HB&S. At first, I thought she was great and told family and friends about the place and ended up landing her a couple other clients. I was enamored with the atmosphere of the house and really liked going to the salon at first. As time progressed, I developed the same feelings others have expressed here. I had a very difficult time getting an appointment - even when I tried to schedule 6 weeks out. I expressed to Cheri that while I was glad for her success, she needed to develop a system to make sure her long-term clients could get an appointment. She showed little concern for this idea. As a client, I learned of all the drama in her salon between her and two employees who had left to open their own salon. She was unprofessional in how she spoke of them and also how she spoke to her existing staff. I never could quite figure out her husband. He seemed to have no filter at all and would just say whatever came to his mind no matter how inappropriate it was. As far as the actual service, I found over time that my haircuts got worse and worse. I specifically asked Cheri not to use a razor on my hair and she continued to do so. Regarding my color - I asked about a root only touch-up and she acted like I was a complete idiot and gave me some lecture on color chemistry. As a side note, I now go to a salon in Fuquay and they happily do root touch-ups which seem to be working just fine and save me a ton of money. It's unfortunate that Cheri is having such a tough time. Again, the house is a great location and if Cheri can't make it work, I hope someone who can will take it over. Pros: Great atmosphere in old house with fireplace. Cons: Poor service, bad customer skills, expensive more