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Grand Junction Volkswagen

id: 33478910
marker

2496 HIGHWAY 6 AND 50
Grand Junction, CO 81505

marker
(970) 712-5174
Incorrect info? Correct your listing
Reviews
( 290 )
( 22 )
( 6 )
( 3 )
( 5 )

Best

I can always trust these guys! Thanks for your work.

Worst

Had some problems but brought them to the attention of the manager and he made things right.


They actually know my vehicle and expertise for it 3/14/2015

Important that person who checks you in actually talks to the mechanic and stays in touch and knowledgable about the completion till car picked up. The service personal that the owner meets needs to have ownership and some mechanical knowledge of the problem and reason you brought the car in more

The professional and honest presentation of the service department 3/12/2015

I appreciate the friendliness and interest in me and my car needs whenever I visit. The final service cost was exactly what I was quoted several months before I finally was able to get my car in. I am pleased with the service department as they do not find other issues on the cars I've taken into the shop since 2000. I believe the service department takes excellent care of my car. more

Tribeca LOF 3/11/2015

Folks, Excellent service at a very reasonable price...the work also included tire rotation which made a positive difference in the vehicle handling characteristics. more

Oil change outlet created problem, Subaru fixed it! 3/11/2015

After an oil change at an outlet facility (Not Subaru related). I noticed an oil burning smell and figured it was a little spilled oil hitting a manifold as it dripped down. After 700 miles of driving, the problem was, now intermittent and only happened when the car was facing down hill. I had the service facility check the oil drip issues and none were noted. I continued to drive the Subaru Forester for another day and scheduled it into GJ Subaru to evaluate the problem. After an evaluation and drive, it was determined that the oil had left a trail but was no longer active. I was told to return the car when it occurred again. Sure enough, same day, it occurred again. I called to let Chris know about the issue and he said bring the car buy ASAP and before 4:45 so the tech could have a look. I barely arrived at 4:45 and Chris and the Tech were immediately available. This time, the issue was discovered! It was not oil. It was burning antifreeze! The oil change outlet over filled the overflow tank and caused the antifreeze to back up and drip out once the car was warm. When the vehicle was facing down hill, with a hot motor, the antifreeze flowed out, hit the manifold and smouldered. I appreciate the dedication of GJ Subaru for finding this oversight caused by a servicer. My faith in Subaru products and their service team is stronger than ever. more

Overpriced 3/10/2015

Brought my 2011 Subaru Outback in for it's 60k mile checkup. Cost over $700 dollars and I was surprised by how little was actually changed. Fluids were only topped off, rather than flushed. Oil, spark plugs and a few of the filters were also changed. I also saw a coupon for a special they were doing that cost $80 dollars. That special covered an oil change, topping off of fluids and some filters. Be careful of using their service department. more

Great Car and Service 3/9/2015

Dave and the crew were great to work out all the details. Our new Legacy is the best!!! more

Great Service! 3/9/2015

The manager called me quickly with a diagnostic and a good price on the quote. The work was completed in a very reasonable amount of time and I was pleased to be back on the road! more

Service in an emergency 3/9/2015

We were visiting from out of town and our Forester wasn't running well. They took us in, found the problem, repaired it and made recommendations for future maintenance. Thank you! more

105,000 mile service 3/6/2015

I've always been very pleased with your service under Rons ownership. more

Efficient, friendly service 3/6/2015

I appreciate the fast service and the quality work. It is so nice to get back a clean car and the peace of mind that any problem has been addressed. more

never again 3/6/2015

rude service, overpriced, vehicle needed a new battery and brakes within 2 weeks more

very personal staff 3/6/2015

The work was done well and correctly in a reasonable amount of time. The staff kept me posted on the process and the approximate completion time. more

Finance 3/5/2015

Finance and sales dept. was fast and friendly, great experience! more

Friendly and efficient 3/4/2015

Routine maintenance, they got me in quickly, shuttled me to work, and got me out quickly when I returned. more

Always friendly 3/4/2015

Prompt service and willing to help. more

They always seem direct and upfront about everything 3/2/2015

It is never painful to visit the GJ Subaru dealership for car service, as it can be in taking your car to nearly any other place. They always seem honest and direct and nice. more

They make things right 3/2/2015

A salesman made a mistake that upset me. I went to sales manager Jimmy to complain and he bent over backwards to make things right. more

Always awesome respectful service 2/27/2015

Love the service and personal attention more

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