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Fresh Pond Mobil

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343 Fresh Pond Pkwy
Cambridge, MA 02138

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(617) 354-4605
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Reviews
( 88 )
( 5 )
( 0 )
( 1 )
( 9 )

Best

This is a honest place, Eli has always done a good job on my car.

Worst

\r \r The owner George is friendly and funny but the other employees are quite unfriendly if not rude. No one understands or speaks English well except George, and when you call...

Editorial review from Citysearch 3/28/2013

When my car was mangled in an accident I had it towed here not knowing anything about Fresh Pond Mobil. I was very wary and kept trying to check on prices. But they were truly not taking advantage of me. They always offered a lower priced alternative, and they had my car good as new in no time. An honest place. more

Editorial review from Citysearch 3/21/2013

First I would like to say that this place has been wonderful in every way. I have brought all 4 of my cars to this service station the Technicians know what the are doing and fix my cars right the first time. I have a BMW,Saab,Toyota,and a Honda and it seems like the always know what is wrong. they provide great service in the office as well the best by far Was this fellow named JACK great smile and very accomadating.I will end by saying they go above and beyond thier call to provide great service. more

Editorial review from Citysearch 3/11/2013

Be Extreme Careful in dealing with them, You can't imagine how they will defect your car on purpose while checking your minor stuff, and you will never be out the loop to pay what you should never have to pay at the first hand, and your car will be danged permanently, Trust me or trust them, but don't be neutral, do yourself a big favor. more

Editorial review from Citysearch 9/21/2012

I thought this was a fair price given that they diagnosed the problem correctly and repaired it quickly. In addition, most people don't realize that an additional job of the radiator is to cool the automatic transmission fluid(there are 4 lines total running in and out of the radiator, 2 for the engine and 2 for the transmission). So the repair can take some effort and would require that you lift the car to get underneath it. Not having the equipment to lift the car and not having to deal with coolant and transmission fluids was worth the the additional $145 that I paid to FPM.\r \r People need to be smart consumers. If you go to any place with a big question mark on your face, you're going to end up paying more. If you're an educated consumer and can communicate with the proprietor, you will do okay. more

Editorial review from Citysearch 9/17/2012

I had a very positive experience with their repair shop. I have a 1997 Honda Civic, automatic transmission, with over 300,000 miles on it. My car has been overheating the past week. When overheating, the anti-freeze would boil over, requiring that I periodically top it off every other day with coolant. After doing some research online, I concluded that the problem is an inefficient/old radiator that needs to be replaced. I found one at Autozone for $120, thinking that I would put it in myself. Driving to work one day, I almost nearly didn't make it. The car was overheating badly and required that I fix the problem ASAP.\r \r I drove to FPM. They also diagnosed it as a radiator problem(I'm glad we agreed) and quoted me $265 to install it(parts and labor). Diagnosis and repair took a little less than 2 hrs. more

Editorial review from Citysearch 9/7/2012

Really excellent gas. Totally differentiated. more

Editorial review from Citysearch 8/29/2012

they are nice and do a good job, and that is what is important to me. more

Editorial review from Citysearch 8/22/2012

good place! You want your car done right? Go here! more

Editorial review from Citysearch 8/16/2012

I like this garage. I've used them for over a year now, they are always helpful and explain any problems to me. Prices are fine more

Editorial review from Citysearch 7/26/2012

Id recommend seeing Eli and Fresh Pond Mobil for your repairs. more

Editorial review from Citysearch 7/20/2012

Ive been bringing my cars here for about 3 years or so and Ive had nothing but good experiences here. I also bring my fiances car here and her sisters car. \r more

Editorial review from Citysearch 7/11/2012

The things I appreciate are small - it's easy to drop the car off and to get work scheduled, when my car has a problem they give me a ride home, they write their quotes down for me when asked, and Eli always shows me the areas fixed and explains what he did. I've never felt pushed to do anything overpriced or unnecessary. I had a tree fall on my car in last year's nightmare of a snowstorm and they quickly sent the tow truck to my house, they worked seamlessly with the insurance company. more

Editorial review from Citysearch 7/6/2012

Eli has always been very straight forward with me, telling me what really needs to be done on the car and what can wait, does the job quickly and has always been fair with pricing. He's both knowledgeable and respectful. more

Editorial review from Citysearch 6/26/2012

This is a honest place, Eli has always done a good job on my car. more

Editorial review from Citysearch 6/20/2012

I actually just had a great experience with Elie and Joseph. The transmission on my Saturn completely went, literally, with a bang, and all my fluid leaked out of the huge crack in the case. It was Sunday afternoon, and AAA gave me a free tow to a place near my house that was actually open: Fresh Pond Mobil. more

When my car was mangled in an accident 6/11/2012

When my car was mangled in an accident I had it towed here not knowing anything about Fresh Pond Mobil. I was very wary and kept trying to check on prices. But they were truly not taking advantage of me. They always offered a lower priced alternative, and they had my car good as new in no time. An honest place. more

i lived in north cambridge for a year, 5/31/2012

i lived in north cambridge for a year, and got used to going to eli and joseph at FP. even after moving to central square, we would go back to fresh pond because we liked these guys so much. more

Good work 5/16/2012

I've taken my car to Fresh Pond Mobil for more than five years--chiefly for inspections, rarely for any other kinds of repairs. I've found the work reliable, fast, and not expensive. I really don't understand the negative reviews posted here. Necessary, reliable automobile repairs are simply not cheap unless your mechanic is a relative! Eli and his workers do good work that I rely on to keep my car safely running. more

Eli and his crew are honest 5/4/2012

Eli and his crew are honest, respectful and cost me about half of what I would spend at the Saab dealership. Further, they explain everything to me and show me exactly why a repair in necessary. They even give me a lift home if they need to keep the car for several hours! What's up with you negative people? This place is great and I would not go anywhere else! more

Fresh Pond Mobil did a good job 5/1/2012

Fresh Pond Mobil did a good job. I know, I know. She has gotta to be kidding!!!!! I had a fuel pump replaced about three or for weeks ago. Yesterday the car would not turn over. I called Eli at Fresh Pond and he said he will take care of it. My car was just delivered to me via flet bed tow. So ..........I think that was good business and he wants to keep a good customer. more
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  • Payments: Visa, Master Card, American Express, Discover
  • Neighborhoods: West Cambridge
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