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Frank's Automotive & Collision Center

id: 30603280
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950 S State Hwy 46
New Braunfels, TX 78130

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(830) 627-3939
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Main categories:

Auto Repair Shop

Related categories:

Other

Reviews
( 98 )
( 14 )
( 4 )
( 2 )
( 9 )

Best

I was very pleased with the courteous and professional service performed on my 2007 Prius.

Worst

never have I paid so much money for an alternator and belt. I've never paid more than maybe $100 hundred forty dollars for a alternator and the cost for man hours is a little expe...

good service 1/16/2014

will pass on more

Great service 1/12/2014

Very helpful and fair pricing...fast turn around as well more

_ 1/4/2014

Great.... as always. more

Customer service 12/29/2013

Super friendly and great customer service. more

Good Work 12/21/2013

Speedy and excellent and at a good price. more

Awesome customer service! 12/8/2013

After calling around to multiple ago repair shops I walked in to Franks Automotive for a price on struts for my daughters car. Mike helped me out by giving me the best estimate that beat other repair shops by hundreds! I was able to get her car fixed same day and very please wih the service!! Will be using Franks Automotive in the future for any repairs! more

Awesome Experience 11/14/2013

Professional in every way! From service to comfort of waiting area...A+ all the way! We'll definitely be back in the future!! dmc more

well pleased with the work done 11/11/2013

work done in a professional manner more

Repair 2002 Chev Sub Air Conditioner 11/5/2013

Very friendly employees. They always are concerned about your vehicle being taken care of. Very polite. They are always sure that you are satisfied with their repairs and leave happy more

CUSTOMER SERVICE & HONESTY !!!!! 10/22/2013

ALWAYS HELPFUL & HONEST WITH ALL REPAIRS & SERVICE I HAVE HAD !! more

Fast and to the Point! 10/21/2013

Thank you for fixing my car so quickly and getting me back on the road! The friendly service is always nice too! My first experience stunk but it was much better this time!!! more



dissapointed. 9/18/2013

I had my ac replace within a year it started going out again. This will be the second time it will be worked on by Franks. 1200 dollars out the window? more

loyal customer treated poorly 9/13/2013

Been a customer for years, rarely is repair done right history shows. When questioned about fair pricing owner thinks its fair to charge for time not needed instead of time actually spent on repair. I feel that their is a dishonest approach for " Good Business " At $75.00 per hour you should ownly have to pay for actual time. Just my opinion. Greed indeed. Because of my point of view , I was asked to go elsewhere . My opinion was shared with Frank Sanchez ,owner......who told me that he would call me back in a half hour . A day later he had a service writer give me call and told me what Frank's wishes were for me to go elsewhere for my repairs. Frank, never kept his word about calling me back. To busy to keep his word or show some respect....Frank shows little respect, He'll get little respect. more

Prompt competent service 9/11/2013

Each time I've been to Frank's, I have been given prompt service by competent individuals who know their business! more

A/C freezes up on Interstate 8/24/2013

After nursing our Mercedes A/C from Sonora to New Braunfels, we were pleased that Frank's was able to set all things right in one morning. more

Franks is reliable. I trust them. 8/20/2013

They remember me, my vehicle, and they help make a proactive plan for maintenance that isn't too costly. more

love the service Pat is always right on the money 8/16/2013

I thank you guys for the work done on all my vehicles, fast and on time Pat is great to work with more

New Battery 8/16/2013

Frank helped me personally. I was in and out in 45 minutes. Great jab as always. Jim Denton, Real Estate Haus more
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Owner Message
  • Frank's Automotive is still open during this COVID-19 outbreak. We want to inform you, our customers that we are taking every precaution and following all CDC guidelines to continue offering an essential service. We care about the health and well being of every member of our community above all else and are taking every step necessary to keep you safe. We pride ourselves on having very clean facilities already but we are taking further precautions. All common areas, tools, keys, and vehicles will be carefully disinfected upon receipt and before delivery of a repaired vehicle. If you would like to schedule a service please give us a call.

Additional information
  • Hours: monday: 08:00-18:00, tuesday: 08:00-18:00, wednesday: 08:00-18:00, thursday: 08:00-18:00, friday: 08:00-18:00
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