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Floorgem

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5201 Kalmia Dr
Dayton, MD 21036

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(866) 317-4125
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Reviews
( 97 )
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( 3 )

Best

Floorgem Services had good professionalism. They had a personal touch! With the phone calls, and follow ups. A series of work was done, and they called to make sure I was happy. M...

Worst

As a first time homeowner I'm new to the whole flooring thing. After Floorgem Services was done, I felt like I needed more education on what was supposed to go into the job. As fa...

I thought thestaff was hard working-considerate of the customer and did get work! 9/19/2015

I would highly recommend this company-they were very responsive and easy to work with. They worked hard and were considerate of customer and produced beautiful work. I'm excited I have a renewed floor and better than before. more
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Excellent experience 9/17/2015

I was thoroughly satisfied with the hardwood floor refinishing done by FloorGem. It met and exceeded my expectations. I would gladly recommend them to anyone considering any type of flooring projecrs. FloorGem will be my first call for any future flooring needs. more
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Great Experience - Kind & Professional 9/16/2015

I'm glad I found FloorGem. Ken knows what he's doing and does it in a 100% professional manner. more
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Very Nice Very Responsive 9/1/2015

Floorgem Services refinished my kitchen floors. I have to say, the floors look nice but it took them an extra two visits and even with those, the floor is not perfect. They were very kind and came back when I told them you could see the brush strokes in the floor. Twice, they came to fix them and I gave up after that ... I figured they would eventually blend in. Again, they were very nice and seemed competent. They put in hard wood floors in my upstairs and I was completely happy with that. I'll tell you my biggest red flag that should have kept me from having them refinish my floors. I have a baby grand piano in the room to be refinished. They wanted to move it out on my screen in porch while they did the floors! A wood piano outside with 90 degree weather and high humidity. I said absolutely not. Overall I am content with the job but not overjoyed. more
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Impressive 6/29/2015

Management follow up is poor RESPONSE FROM Floorgem Services, INC: Unfortunately, I needed to be out of town for several days for a family related issue and was not able to follow up as I normally do. I did, however, have a supervisor follow up in my place while I was away. I apolgize for not communicating as well as expected. I am happy that the job turned out very well. more
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Excellent 6/25/2015

From start to finish the work was done to perfection. the owner was both clear and fair in his evaluation of the task. The crew was neat, thorough and skilled. A mid-level manager periodically arrived to inspect and supervise. Modifications were accommodated and much attention to details. Thank you. more
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Excellent experience professional and quick service ! 6/18/2015

Ken was professional from the first meeting explaining what product would be best to the final invoice accuracy. We had a slight problem with the installation of the a few of the stairs and after noticing the problem, Ken immediately made arrangements with his installers to redo the raisers to meet my satisfaction. Our stairs and living room floor is beautiful!!! Great jobs Floorgem!! more
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Nice Craftsmanship 5/26/2015

They did a very nice job. It took a day longer than expected but the floors look great. Worth the wait more
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Excellent job! Would definately recommend. 5/7/2015

They did a great job on the floors. They look gorgeous. They were on time and got the job done as promised. They even did the finishing touches and installed the quarter round. more
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Excfellent 5/4/2015

Josemar did a superior job! more
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I highly recommend FloorGem Services! 3/24/2015

FloorGem Services delivered all of the flooring on Monday and also did a partial removal of carpeting. On the following Thursday (3 days later), the FloorGem Services crew moved our furniture, completed removal of carpeting, hardwood, linoleum and installed all of the new bamboo flooring and quarter round molding. At no extra charge they repaired a rotten plywood section, re-adjusted the dish washer height, and re-installed the toilet in the half bath. They also fixed the squeaks in my floor. The staff at “FloorGem Services” are friendly, knowledgeable and helpful. The installation crew was hardworking and very well organized. more
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Excellent 2/19/2015

I have been a construction manager for 25 years and demand the highest quality from the initial estimate through the finished product. Ken's initial contact, his timely and concise estimate, coupled with his monitoring of the work was instrumental to the project's success. The crew was friendly, courteous, and very detail oriented. Everything was completed precisely as promised including every aspect of the schedule. more
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Repeat customer 2/6/2015

I have used Floorgem on two occasions, to install hardwood flooring in a total of three rooms. Communication and the quality and speed of the installation were great. They say you can't get quality, speed, and low price in one job, but I do with Floorgem. more
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Pleased customer 2/4/2015

I recently had an old wood floor replaced. Ken provided me with excellent guidance and recommendations. The Job was well performed in a very professional manner. The services were prompt and reasonably priced . I'm very pleased with my new floor and the outstanding Customer Service. I would not hesitate to recommend Floorgem Services to others. more
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Great! 12/11/2014

Floorgem Services has been with us for many, many years. I am very happy with their floor cleaning! more
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Great Job 11/13/2014

Floorgem did a great job. Very responsive and professional. I highly recommend them. more
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Great job. Floors look wonderful. 11/7/2014

They did a great job. They worked with me on some special requests. I got answers to my questions in a timely manner. I have already recommended them to a friend. more
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Beautiful work, professionally done. 10/21/2014

FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers were very nice, professional, and kept the house clean during installation. They moved the furniture and replaced it after the installation was completed. more
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An excellent experience 10/17/2014

We had a great experience with Floorgem Services, Inc. They were fast in their work, and yet, they took their time with the project. They even put a polished stain on our concrete floor. They happened to have some materials left over for this. They did not charge us for this service, which I thought was very generous of them. They also worked long hours, from the morning until night, and they did not leave until the job was done. They also did a nice job cleaning up after themselves. more
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Very Good. 9/26/2014

This was the first time I used Floorgem Services. The people that helped me were professionals, and they were all very good. They installed hardwood floors in a few rooms, and their service went well. I would recommend them. more
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If You Walk On It, We Work On It

Owner Message

  • Floor Gem is a company founded on the premise that customers deserve the best value for their dollar and must be satisfied with the flooring services provided. We provide complete flooring services to


    Additional services include: Cleaning & Maid Services, Flooring & Carpet, Garage & Garage Doors, Tile

Additional information
  • Hours: Daily 7am-7pm
  • Neighborhoods: Olney
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