Father & Son Moving & Storage

Clearly I feel that your folks provided exceptional service, since I'm taking the time to send this to you all these months later. We hired your folks to move several rooms of furniture back on Memorial Day weekend, from Cumberland, RI with a stop in Mansfield, MA and the destination in Malden, MA. I wanted to take a minute to compliment the hard-working gentlemen on this crew: Francisco, Octavio, and Adelson. They were extremely professional, polite, organized, and efficient. We were very pleased that everything went smoothly and according to schedule. We had a great experience with your company which was based completely on our experience with your employees. I hope that even with the lengthy delay in getting this information to you, that these gentlemen will receive the recognition they deserve. They deserve to be commended for a job well done. more

I just wanted to take this opportunity to compliment the crew and Ann from Father and Son for the great service in moving furniture from Barrington RI to Ipswich MA. The great service started with my first call to Ann to inquire about services, available dates and cost. She was courteous, friendly and knowledgeable. My sister was on the Barrington end of the move. She called to tell me that I had picked a great company - she was very impressed with their service. I made some changes on the day of the move to the original contents to be moved. Ann called me with the updated cost and verification that this was authorized by me. She was so pleasant it really made my day. The moving crew arrived in Ipswich and in no time had moved the furniture into our home. They were very efficient and friendly. I picked your company from the phone book because of the family aspect in the write-up. It really made an impression on me. I was not disappointed and I would recommend your company to anyone who asks. more

WE RECENTLY HAD A MOVE FROM WOBURN TO BURLINGTON STOREAGE.WE WOULD LIKE TO COMPLIMENT THE THREE MEN WHO MOVED US. THEY WERE VERY COURTEOUS AND POLITE AND ALL DID AN EXCELLENT JOB. WAS A PLEASURE TO HAVE THESE MEN DOING OUR MOVE.THEY WORKED HARD AND VERY CAREFULLY IN ALL THEY MOVED. THEY ARE A COMPLIMENT TO YOUR MOVING COMPANY. THANK THEM FOR US PLEASE. more

Thank you so much for allowing the time for your employees to help load and transport several bins of food from our office to Interfaith Social Services. When I told Interfaith that we were bringing food to their pantry they couldn't thank us enough as their shelves are quite bare and there is a huge need for their help. I can't tell you how easy you made this process for us as we usually loaded many individual bags into a van and then unloaded at the food pantry. We certainly appreciate your help! And our many thanks for Jane for arranging this. We truly are grateful. Please extend our thanks to all that helped. more

Compliments to your staff from Anna to the 3 movers that moved my parents. Everyone was very professional. We will recommend your company to our friends. more

Hi I wanted to let you know what a wonderful job John L. did for us. He moved my son’s furniture from Easton to Miami. He was extremely professional and took very good care of all of our belongings. My son (in Florida) said that same things about him. He made me want to use your company again in the future. Please pass these comments along to him. more

I would be remiss if I did not offer my personal gratitude for your assistance. Please extend my thoughts to your staff and the movers as well. Moving is hard enough but you and your firm made the ordeal a pleasure. Please feel free to show this letter to any potential customers and inform them, “I welcome their calls.” more

I hired your firm; a truck and three men for four hours. They arrived promptly at the stated time of 11:00 a.m., were incredibly personable and professional. The entire move took less than four hours and I was pleased to pay a $100 for a tip for the three movers. There were no overcharges, and I didn’t lift a finger. Each piece of furniture was wrapped in storage blankets and taped with duck tape. There was absolutely no damage. more

In late March I contracted with your company for a move from Miami Beach to Canaan, Ct. My contact was Ed Howell and I want you to know what a great employee you have. From the beginning he was reassuring (moving can sometimes be fraught with pitfalls) and the move went smoothly. Ed delivered (personally) boxes, paper and tape to my apartment on a Sunday as he knew I had very little time to pack and get ready for the move the following week or so. He followed up on everything and the sub contractors Father and Son were excellent also. Jose Torres was in charge and could not have been more professional and helpful. His two helpers in Florida, Earl Sauders and David Ferell were nothing short of wonderful. It was a pleasure doing business with your firm and I wish you continued success. more

Father & Son Moving helped us out at the last minute when we were in a bind because our movers never showed up. We called them to see if they could help us out that day and they showed up a couple hours later! They did a great job and I would highly recommend them to anyone looking for affordable, professional movers. more

I just want to express my thanks for the quality and timely move your company did for me on October 23. Three gentlemen showed up in the morning led by Jose. They had come from Medford. They were ready to go, courteous and careful during the entire move process. They came in and scoped out what they had to do and then got to it. They worked hard and quick. Upon getting to Milford, they unpacked the truck and when all was done everything was where it belonged and I did not have to clean up after they left. They took the time to do it right and exceeded my expectations. This is not my first move so I have seen the less proper moves first hand. Again I thank you and Jose and his two partners. Thank you all very much for the quality you delivered- both in moving and the workers involved. more

fell for the website too. I don't know how they have a BBB rating. I called and felt very assured by the sale guy, Mike (or Mark) who said everything I wanted to hear. He quoted a good competitive price - I ended up paying twice the amount quoted. \r I asked to have them pack my computer and closet - he said no problem, the truck always has boxes, and they will use a wardrobe for my closet clothes. The guys who came were in a rented Penske truck with nothing in it, and it looked like they hadn't slept in a week. They did not want to touch the computer, and had no boxes or tape. I ended up having to go out while they were loading the truck to buy boxes for the computer and closet stuff. They were so slow, I could see by late morning that they would never finish in the time quoted, which meant double time. And they had no idea how to get to the new place in Boston - no GPS, so they had to follow me, which meant I had to drive 40 miles an hour on the highway from Providence so they could stay behind me. \r I ended up having to help them unload, since I could see the job would go on forever. They spent an hour trying to put together a shelf that shouldn't have been taken apart in the first place. Very inexperienced and very slow. Oh - and the sales guy said I didn't need insurance because they are so experienced nothing ever breaks. My daughters expensive bicycle was damaged, several lamps broken, gouged furniture. On top of that, the guy miscalculated by $200 on my bill, and I was just so mad at the time I didn't catch it. When I called the office to work it out, Mark said he would find out and call me back. Never heard from him, and he never returned any of my follow up calls. Stay away from these guys, no matter how smooth the office sales people are. The only thing they did right is land the sale by saying whatever they had to to make the sale. Stay away from these guys! more

Dont use this company! They gave me the lowest quote so I went with them and payed double, they said the guy underestimated the weight. By that time I already had to be out of my apartment so there was nothing I could do. My stuff showed up late with things missing- everytime I call to ask wheres my stuff, someones out sick or they need to hear from the driver. Now he had a family death. Im a nice person but come on when I asked her where my stuff actually was she said at his house??? Why-- bad company all around! Cons: underquote, lose items and waste time more

Buyer beware. NEVER use Father & Son Moving from Medford. We just used them for a pack and move and 3 month storage. They charged us almost $6,000 and destroyed or damaged about $12k worth of our possessions. The list includes, a missing bed leg, scratches, dings and dents in ALL of the wood pieces they packed and stored. Our mattresses were not covered, even though they promissed to shrink wrap them. One mattress has a huge hole in the bottom. The other has tears and stains all over it. Our leather storage bench wooden leg was shredded and half missing. There was pizza crust in one of the boxes (pizza that I paid for). The list goes on and on. We started to realize the damage as they were moving us back into our house. The movers who were very pleasant said not to worry, they have great insurance and it would be cleared up in no time. After several phone calls and letters I still have not heard back from them. Please take my advice and NEVER USE Father & Son Moving from Medford, MA. Cons: WORST MOVERS! more

HOW I WISH I HAD READ THE REVIEWS FIRST!\r \r I fell for the Father and Sons Moving Company's website which says, ""Our Grandfather Moved Your Grandfather."" It should read, ""Our Grandfather Swindled Your Grandfather."" The furniture I sent is still sitting in their truck in Boston, and I have already had to report them to the Department of Transportation.\r \r What I wish I had known is that the Dept. of Transportation says that you must know the weight of the empty truck, and the weight of the items. If you disagree, you can have them weigh the items one by one in front of you. \r \r When I filled out this movers' bid form on line, describing all the pieces I wanted moved, the first call I got was from ""Joe"" at Father's and Sons. He said that my items weighed 600 pounds, the price would be $774.34. He also said I am paying for 1,000 pounds so I had 300-400 pounds to play with. He said to send a cashier's check for the above amount. The mover was supposed to arrive on Friday but came on Sunday. A family friend met the mover at the storage unit where the items had been placed. Because the furniture had belonged to my young nephew who recently passed away, we felt too sad to be there. After all, the move was paid in full so the items just had to be transferred from the storage unit to the truck. Our friend had added 2 boxes of dishes, a guitar, and a TV stand from the storage, since Joe said we had 300-400 pounds to spare. The trucker ""eyeballed"" the items and gave our friend a bill of $960. Our friend didn't know what I had paid. When I called Fathers and Sons, and spoke to Joe, I asked him why the mover said he had a paper from the dispatcher that said the move cost $960. Joe said, ""Maybe he stopped at a weigh station."" I said, ""But the truck was empty, and he said your company had given him that paper. When I called the truck driver on his cell, he told me that the company goes by ITEMs, not pounds. For over a week, I've been trying to straighten this out, and each time I get a different story. I notice that it is always the female ""assistant"" who has to shield the bosses and listen to the complaints. My own son is waiting in Florida for the furniture to arrive. It was picked up here a week ago Sunday. When I called the trucker he said, ""I can't go with a small load. Gas for the truck costs $400. I will call your son 24 hours before I arrive. When I asked if he had ANY idea when that might be, he said emphatically, ""I SAID I would call him before I arrive."" My nephew died, we wanted to give his furniture to his cousin who has a bare apartment in Florida, and it all seemed like a good idea. I don't even know if the furniture will ever get there. Next time, go to Boston Quality Movers. Some really honest young men bought it from a company that was a bait and switch like Fathers and Sons. Some one told me how good they are so I called and asked if they would get my furniture off the truck from Father and Sons and move it for me. They were so kind that they said it would cost me too much money, and I would probably never get my $774.24 back. I ran to the bank to send a cashier's check for just that amount so I could get it right in the mail. That was two weeks ago. I've never dealt with such a terrible company in my life.\r \r \r \r Cons: BAIT AND SWITCH more

There seemed to be no communication between the movers and their home office. They came unprepared to wrap items. Some of them had bad attitudes. They broke an antique that was going into storage and hid it hoping we would not notice until it was too late. A white sofa was not wrapped and arrived dirty. Things were missing from our load that we have yet to receive. The actual prices were twice what was quoted and they wanted cash on the spot. I could go on and on! Pros: I can't think of any Cons: pricing scam and lots of damage more

When the furniture arrived many items were damaged. A bed was not packed properly and was dirty and flea infested. Slept on it and had bites all over my body. Had to hire an exterminator to clean it. The company wouldn't reimburse me. When they arrived they invited a random guy off the street to help them. This random man came into my house and saw all the valuables and the company never asked me if i would allow that! They left heavy pieces of furniture in the middle of the room and not fully put together even though they had promised to reassemble and move everything where I had wanted. They said they would come back and fix it and never did. I had to have a friend help put together furniture even though I had paid thousands of dollars to Father and Son. The men in the office were extremely rude. FATHER AND SON IS A TERRIBLE COMPANY, I HOPE TO SAVE OTHER PEOPLE FROM HAVING TO DEAL WITH THE NIGHTMARE, DONT CHOOSE THIS COMPANY!!!!! Cons: too expensive, rude, unprofessional more

I had to sleep at a friends house for 2 nights. I didnt have any kitchen utensils and couldnt prepare meals. Pros: Men who did actual moving did well Cons: Did not perform the work in the timeframe they promised more

I had a great experience with this company. They arrived on time to move my furniture from one of my apartments down to another. They were very careful to make sure nothing was scratched or damaged. I greatly appreciated that. They also wanted my input on what furniture I wanted to move first. I also appreciated them letting me know upfront what my cost would be, instead of like some companies move you and then tell you the cost and if you can't pay, they hold your furniture hostage. Eventhough my original quote was a bit lower, I undersestimated the amount of the furniture I had. Even though I had to pay a little more, I appreciated their honesty. \r I highly recommend them! Pros: Timely more

I wish I read all these reviews before I booked with this company. I was originally told that we would be the first move of the day at 8am. Then when they called to confirm the movers two days before we were told sometime between 12p and 2p, which is not that big of a deal. However, when they did not show up by 2pm, we called and were told that they were running 1-2hrs late ""because of the heat."" When they hadn't showed up by 4 we called again and were told this time that the truck was stuck in traffic, but no one could tell us where they were stuck. When we called at 5pm we were told the truck was a half hour away. They finally showed up at 6pm! The office did not once call to say the movers would be late, we had to keep calling back. The movers were not told that this was a 2 apt move. They were very angry with the office as well. We were moving until midnight!! We were also not told about the 10% gas fee. The movers did work hard and quickly but I would never use this company again or recommend them! Pros: the crew worked quickly Cons: not told about all charges up front, extremely late, very poor customer service more