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Dick Hannah Dealerships

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10808 NE Coxley Dr
Portland, OR 97216

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(360) 256-5000
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Dick Hannah Dealerships - Portland, OR
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Best

Acura of Portland provided an efficient, painless buying experience. Scottie was very professional and knowledgeable. He was very helpful in helping me understand the technology o...

Worst

FIRST. There is clearly someone who is gaming the rating system on CitySearch for this dealer. Note 17 entries between Nov7-9 all raving over Mike.\r \r I thought this type of d...

GOOD DEALERSHIP 11/15/2009

They always do a great job. Quick service appointments, thorough check-in, very nice loaner car provided, and service was done quickly and professionally Pros: Fast, courteous, accurate more
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Good Dealers 11/13/2009

I went in and was promised 3 hours to have the service done. I was happy to have it done in 1.5 hours. There were a lot of people in this day for service and not enough chairs. Glad you have the business. Great job. Pros: Great Service Center Cons: Not enough chairs more
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Best Car Dearlership in Portlan 11/7/2009

Every time we have been at this dealership either to buy a car or service we have been treated like we are the only people in there. They are very pleasant to work with.\r We don't mind coming in for service. Everything is taken care of in a friendly way.\r Thanks Acura Pros: best in town more
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Great Service...Acura Dealer 11/4/2009

My husbands car was bought and serviced at Acura of Portland and I love the service and Glen with the green team is great...I am thinking about replacing my car with an Acura so it can be serviced there as well.. Always a loaner car and ready when they say or will arrange to fit the schedule you need...I would highly recommend to anyone.. Pros: Love the Service Department Cons: Really no complaints more
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This is what customer service is all about 10/31/2009

When I pulled into the parking lot the garage door opened and they were expecting me.\r When talking to any of the service teams no matter the color of the team it's like talking to a friend.\r Everything was explained to me in terms I could understand, as well as they go above and beyond what thier job duties are.\r I have been at location three times and the service gets better and better. Pros: Just like Les Schwab at a dealership more
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The most amazing service experience 10/27/2009

Every time I go into this dealership I am reminded of why I love this place. The service team is always one step ahead of me and seem to anticipate what I may need. They always provide the information up front. No surprises! All work completed is exceptional. The one on one attention makes me feel like a valued customer. I highly recommend this dealership to anyone who is looking for GREAT customer service and quality workmanship. Pros: This dealership serves up the best customer service around Cons: None I can think of at this time. more
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Excellent Professional Service 10/21/2009

Dick Hannah's Acura takes care of its customers. To start, the service is excellent. I bought my care there and have had it serviced there ever since, and I've had no problems with the car (a 2004 model). It runs very well and I have not had to take it in for extra repairs or servicing--just at the manufacturer's recommended intervals. Then, they make an extra effort with their online appointment and reminder service to ensure that everything goes according to plan and is timely--from getting you in promptly to getting your car out on time. I greatly appreciate the availability of loaner cars, and like the little touches, such as complimentary beverages in the waiting room. They're very responsive on the customer service end of things. Pros: on time, reliable Cons: none, or I wouldn't take my care there more
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great service from green team 10/17/2009

I'm always happy to do the service at Acura of Portland, SAM, GLENN and VERONICA are always there to help, and make my experience so pleasant. They know what they are doing and talking about. Thanks again and will see you next service. more
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Great Service 10/15/2009

I purchased my first car from Acura of Portland and I continue to take my car up there to get it regularly service. I live in Salem and the commute is a little much but I continue to drive up there for the customer service and the quality of their work. Any problems that I migh have they are always on top of taking care of it for me. I have never had any problems and will probably purchase my next car from this dealership as well. Pros: Quick service; no problems; to the point Cons: It's a long drive from Salem more
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Great Service 10/14/2009

The dealership allowed me to make the appointment over the phone and then sent me an email reminder for my calendar as well as a reminder the day before my service. when they realized they were going to be late in the time they had promised me to deliver my car, they made arrangements to get me a loaner so i could get back to work and on with my day. price came in as negotiated and all service completed as requested.\r Pros: Curtious and timely service more
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great service from green team 10/14/2009

Glenn called me back after I made the appt to confirm that I would get a loaner car. I made it to the appt on time and my car was done in record time. He also made sure the car was washed and he checked my tranmission personally. I wish you were closer to my home! Pros: I got my A2 service done in 2 hrs Cons: The distance from my home more
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Top notch service folks, 1st class service 10/13/2009

Acura of Portland is located in a great easy to find location, and the service folks as well as sales folks are very polite and ready to help every time I am in the dealership. This time I went for routine service, and walked into the showroom just to look and was greeted by two very polite sales staff that offered any assistance I could want and they are always positive and fun to visit with. Pros: Very polite staff and fast service Cons: nothing negative to say more
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Everything went well 10/8/2009

I have always had great service at this dealership. Buying the car was easy, but that was a couple of years ago. The service has been really good, no complaints, always easy with a nice waiting room, and a loan car or ride if I need one. No complaints here! more
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A terrible experience 4/28/2009

FIRST. There is clearly someone who is gaming the rating system on CitySearch for this dealer. Note 17 entries between Nov7-9 all raving over Mike.\r \r I thought this type of dealership was a thing of the past. The salesguy pulled every mindless and insulting sales trick in the book - confusing issues, silly mind games, making you sign on his scratch pad to an agreement, terrible communication - would not directly answer a question after repeated attempts. The manager was even worse - while the salesman was sorta pleasant, the manager was nastly, pushy and rude. They even renegged on a price that we had literally shook hands on. I walked. \r \r I have a co-worker who coincidentally had a very similar experience. These guys were jerks. The prices actually seemed OK, but I would not go back. This is not the type of experience one should have in an Acura dealership. \r \r Pros: acura makes a great car Cons: the salespeople were a throwback more
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luxury my a**...felt like I stepped into a slimy used car dealership 3/9/2009

Acura is considered luxury and with that it is implied that customers are not given the ""bait and switch"" tactic or any tactic for that matter. And as far as ""aggressive"" pricing...the price that was quoted to me was nowhere near aggressive and nowhere near my price that I was told would be met, even with their ""new managers."" Also, as a customer I would expect that if I make an appointment with one of your employees that that employee is the one that I talk to the moment I walk in the door. This dealership wasted my Saturday morning and I felt like I had walked out of a slimy used car dealership after I left. I have posted on various forums my experience and will continue doing so to prevent other customers the frustration I went through while at your dealership. I hope some more management changes will be made to ensure better customer service. more
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You're in good hands with DickHannah! 12/31/2008

I went in not even expecting to get a car and Travis gave us an offer we couldn't refuse. It was the day of my engagement and my fiance bought me a mini cooper as an engagement present. Travis helped us with that. I've never driven a mini before and it is a dream ride! But what is even more helpful is having your salesfriend in the backseat, exuding just as much excitement as you! Travis really makes the whole process friendly and smooth. This is somebody you want to have on your side. Thank you Travis, those five stars are for you! more
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DickHannah works for you! 12/31/2008

Going to DickHannah is a no brainer. I've done most of my auto business there. They have a fantastic selection between all of their car lots and the salespeople are knowledgeable and friendly. A special shout out to Travis. This is the gentleman who got me home in my sweet wheels and I didn't feel abused while buying it. He treats you like a friend and works for you like a friend and you leave feeling good. The deal is not over when you drive away, because he will check up on you to make sure everything is still awesome and to let you know of deals you can hook your friends up with. Kudos Travis! \r \r *Warning*\r Travis may have you leaving with more than one car! =) more
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Great experience 11/18/2008

Mike is extremely helpful and attentive, making the experience so much better than I had anticipated. more
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Great Dealership! 11/9/2008

Acura of Portland is terrific. I've been servicing my Legend ther of years and they always make me feel welcome. In fact the welcomed me in to trading my Legend and getting in to a Certified 06 TL. I can't believe how great a car Acura builds. My sales man was just as easy to buy from as the last time. If you are looking for a new car look up Mike Obrian. more
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Awesome service. 11/9/2008

I've bought 3 MDXs from Acura of Portland. 2 from Sandy Silva (Whom, I'm sorry to say is no longer there) and my 3rd from Michael OBrien. I'm glad I can still feel comfortable with a business even after changes in staff. Thanks Michael! more
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Acura Of Portland your premier retailer of new and used vehicles. Our sales staff and trained techs are here to make your experience easy.

Owner Message

  • Dick Hannah Acura of Portland can find you the vehicle you want! Family owned since 1949, we have thousands of New & Used Cars on sale. Dick Hannah Acura in Portland, OR offers deals on new Acura & used Acura Cars. Our employees have been handpicked to make sure you have the fastest, most fantastic buying experience possible. We take trades and have quick & easy financing options. Bad Credit, No Credit, Bankruptcy, Divorce, Medical Bills! No worries, you are not alone! Get Pre-Approved in seconds! The Dick Hannah Peace of Mind Program promises that you'll be happy with your purchase - or you can return it. You'll also breathe easy knowing that your unexpected repairs will be covered! We look forward to serving you!

Additional information
  • Hours: Mon-Sat (9:00am - 8:00pm) Sun (10:00am - 8:00pm)
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Mill Park, East Portland Neighborhood Office, Hazelwood
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