I went to the DDS Group for several years and recently switched to a different practice after an unpleasant and sketchy experience.
I?ve only had teeth cleanings at DDS and was, for the most part, pleased until recently. Victoria performed most of my teeth cleanings, and I found her to be friendly, knowledgeable, and very pleasant. She seemed to use a lot of elbow grease as my mouth would often hurt afterwards, but the results were good. My dentist was Dr. Stanescu. He was friendly, but spent, at most, 30 seconds examining my mouth, and as such, I was unsure of the quality of care I received.
I recently went for a teeth cleaning in late July with Isabelle and found the office to be chaotic. I arrived 15 minutes late due to a late train and upon arrival was told that I might have to come back in 2 hours. I was offended that I was even asked to do that as if I didn?t have anything to do with my day, but I waited patiently until a verdict was given. During my wait, a number of receptionists and dental hygienists were frantically calling patients, as others were late. After about 10-15 minutes of waiting without an explanation as to what was going on, I was told that I could be seen.
Isabelle was nice and seemed to do a good job, but my impression of the practice changed as she wanted to schedule me for another cleaning in 3.5 months. Teeth cleanings are usually done every 6 months and the reason for bringing me in 3.5 months in mid-November was only so the practice could bill my dental insurance another time this year for a teeth cleaning. It is clear that profiting off of patients was a priority as having a dental cleaning in 3.5 months is not at all necessary.
Dr. Schreiber saw me for this visit and told me that I needed orthodontia, 5 fillings replaced, and a consultation with a periodontist. I was horrified as I had never been told that I needed to have orthodontia or see a periodontist, and keep in mind that I had seen Dr. Stanescu of this practice for over 3 years. Additionally, I?m only in my late twenties, so having any fillings replace seemed unusual, let alone five, as well as seeing a periodontist. Dr. Schreiber acted as if all of these things were necessary and had to be done immediately. I was quickly whisked away to the front desk to make several appointments. Because of all of these recommendations, I was naturally skeptical and sought a second and third opinion. Additionally, I became even more leery when I learned that Dr. Schreiber is the owner of the practice.
The second and third dentists (at different practices) said that orthodontia in my case was not absolutely crucial but was recommended as my teeth were meeting in the front and some slight chipping was occurring. However, both said that my fillings were fine and didn?t need to be replaced. Also, I was told that I didn?t need to see a periodontist as my gum recession was extremely mild.
After my recent experience, I would be hesitant to visit the
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