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Crystal Crystal Carpet Care

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1131 Harrisburg Pike
Columbus, OH 43223

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(614) 351-8858
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Reviews
( 296 )
( 135 )
( 8 )
( 21 )
( 5 )

Best

Darryl did an amazing job explaining how different the crystal cleaning process is from traditional steam cleaning, and delivered thorough excellent results. Would definitely reco...

Worst

The cleaners were running late, and kept us informed of that, but they were very late. They presented a bill (we bought a service throug Social Living), showing we owed $8.70. I...


Fantastic service 9/10/2013

Communication is great, very clear and thorough. Price is excellent and the quality of the service is fantastic. Very happy with the result - even my husband was staggered by how good the carpets looked when he got home. Will definitely be using Crystal Crystal Carpet Care again - we have more bedrooms to do and a sofa in need of some TLC!. more

Excellent! 9/6/2013

Extremely impressed with the professionalism! I will definitely use you again and refer my friends to you! more

Great service 9/4/2013

I really appreciated the technician taking the time to explain my options to me. His goal was to make sure I got the best service for what my needs were, rather than just trying to "sell" me on extra services. RESPONSE FROM Crystal Crystal Carpet Care: FREE Day Spa Services for You! Ms. Terri... our favorite cellist. We are so excited to know you will play evertime we service your home. So beautiful and soothing. Can we work Yo Yo in the mix, maybe... maybe? So New Thanks to you for submitting your review. It was absolutely a pleasure to help you with your purchase and also to guide you to an effect resolution to you cleaning concerns. Happy to do it. Your 5 Starts as well as your valued remarks are really great. As we discussed, it is your words that help us continue the goal of offering expert top-notch service. We need to know that your are happy with the results of our efforts. From every advertisement... to every web page and email... to the low moisture quick dry carpet cleaning results. So thank you for taking the time to let us know just how you feel. FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. You can Win. Find how... like us at http://facebook.com/crystalcrystalcarpetcare. more

Crystal Crystal 2 Thumbs up! 8/29/2013

Darryl was very friendly and knowledgeable. He called when he was on his way and I was pleasantly surprised when he arrived ahead of our scheduled time :) I was also pleasantly surprised at how quickly he was finished. The carpets look great! I definitely recommend Crystal Crystal Carpets and Darryl! more

Great job! 8/28/2013

Service technician was timely and friendly. more

Great job, carpet looks great! 8/26/2013

They did an awesome job and very honest. Darryl noticed a small area that was in the estimate that shouldn't have been and brought it to my attention and subtracted it off the final bill. more

Great Job! 8/26/2013

Great product and great service! more

Very satisfied 8/26/2013

I was very satisfied with the professionalism and customer service. My carpet looks and smells amazing! more

Great job and great company! 8/24/2013

Very prompt. Very professional. Very efficient and my carpets look great!!! more

Pleasant experience 8/17/2013

Process was pleasant and quick. Darryl was very nice and did a perfect job. more

Carpet Cleaning - Great Job! 8/17/2013

Darryl was prompt and very professional. He did a marvelous job and even cleaned our hall for nothing extra! more


Great work! 8/15/2013

I was very pleased by the cleaning of my carpets. Darryl was very friendly and professional and I like him. I will certainly have him back. Mary Lou Habash more

Bottom-line...Clean Carpet 8/15/2013

This was my first time having my carpet cleaned professionally and using a living social carpet deal. I am thoroughly pleased with the efficiency of the work and quality of the job. All of my rooms look good. The only call out would be to improve the appointment confirmation process. I did not realize which date was scheduled until I reached out to confirm. more


Service was excellent, scheduling process...not so much 8/13/2013

I had an excellent experience with the service of Crystal Crystal, however, the scheduling process was not a good way to start my experience. I tried to schedule online, but since my situation didn't fit the typical options presented on the website I ended up calling. The woman I spoke with was hard to understand, and even when I presented her with my issues she just kept telling me to go online and schedule. I wanted to just schedule with her over the phone, but she wouldn't do it...I eventually went back and scheduled online the best I could. That said, your technician was very helpful and friendly. He did a great job. more


Wonderful 8/12/2013

I had a great experience with Crystal Crystal! My carpets look amazing, and Darryl really took his time explaining the process. Will absolutely use again in the future! more

great 8/10/2013

I had submitted a review after the first cleaning and when Darryl realized I was not satisfied, he called me to schedule a time for him to come back out to my house to take a look at my carpet. When he arrived, we talked about my concerns and he took the time to explain everything to me. He was going to go back over the stains I was concerned about but instead re-cleaned the traffic areas. He was so nice. more
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