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Service was excellent, scheduling process...not so much - Review by citysearch c | Crystal Crystal Carpet Care

Crystal Crystal Carpet Care

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Service was excellent, scheduling process...not so much 8/13/2013

I had an excellent experience with the service of Crystal Crystal, however, the scheduling process was not a good way to start my experience. I tried to schedule online, but since my situation didn't fit the typical options presented on the website I ended up calling. The woman I spoke with was hard to understand, and even when I presented her with my issues she just kept telling me to go online and schedule. I wanted to just schedule with her over the phone, but she wouldn't do it...I eventually went back and scheduled online the best I could. That said, your technician was very helpful and friendly. He did a great job. more
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