Crystal Crystal Carpet Care

Darryl and Lee were great. Carpet looks much cleaner. more

Darryl was AWESOME!! Loved him. Very professional, informative, and quality work. Definitely will use again. Thanks so much!!! more

Carpets look like the day they were installed. It was quick drying so I was able to put things back and have everything back in order within a few hours. more

We have been using Crystal Crystal for over 5 years and they are the only team that I trust to do a great job every time. Always happy with the quality, price, and timeliness to complete the work. Highly recommend! RESPONSE FROM Crystal Crystal Carpet Care: Hey Mr. & Mrs. Sailors (Brandon & Kio) Thanks to you for submitting your review. Man it's always a pleasure... to help you with your purchase and to to deliver the Service in your home. I wish we had a little more time to visit with your mom and dad in town this time. Yup 5 years! Funny how now we have memories of you guys before and now after your marriage. Really it's your words that help us continue the goal of offering expert top-notch service. We need to know that your are happy with the results of our efforts. From the advertisement... to your web visits and the emails we send... from the low moisture quick dry carpet cleaning results... to the Kids' Room Cleaned FREE. So thank you for taking the time to let us know just how you feel. We're grateful for that. Really we are. [LIKE] us on FACEBOOK at http://facebook.com/crystalcrystalcarpetcare. more

Everything was so easy, when he came to the door he immediately gave me His card then explained how the process worked. He let me know step by step What he was doing and how crystal crystal was different from a regular carpet Cleaning. I was very impressed. I wasn't pressured to do With up sells or products. It was very very easy and I would use them again any day!! RESPONSE FROM Crystal Crystal Carpet Care: Hey Ms. Audra, It was fun to visit with you. So happy that you enjoyed how easy it was to receive your service. Thank you so much for submitting your wonderful review. It is always a joy to help your husband with the order (online via the website) and to service you and your lovely young family. Your kind words and valued comments are very helpful. It's true, really. YOU MAKE US BETTER! Please know that your words are used to promote our quality service. They have already been used to advance a service environment that concentrates on providing professional quality results. We are all so very excited to hear from you and to know that you are well satifisfed with the service you recieved from Crystal Crystal. And to know that You hate Cheese even more than Darryl. [LIKE] us on FACEBOOK at http://facebook.com/crystalcrystalcarpetcare. more

My carpets are clean. Well done. RESPONSE FROM Crystal Crystal Carpet Care: Mr. Young So happy you are happy. Thank you so much for sending your testimonial. We enjoyed helping you with your order and cleaning the carpet in your home. Your kind words and valued remarks are really helpful. As we discussed, your words are use to forward quality service. Thay help advance a service and company environment that concentrates on quality results. FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. Liike us at http://facebook.com/crystalcrystalcarpetcare. more

Everything is good with this company. The service, responsiveness, education and carpet cleaning. Have used many others in the past but will now just use Crystal Crystal. more

Good carpet cleaning but annoying emails before and after and online scheduling system. Is poor. You request a time several weeks ahead of time then hear nothing until 2-3 days ahead of time. Need more notice than that. more

Great job! RESPONSE FROM Crystal Crystal Carpet Care: FREE Day Spa Services for You! Look Below. Hey Mrs. Timms, Thank you so much for adding your comments. We are so grateful for the opportunity to assist with your order and to service you in your house. YOU MAKE US BETTER Your High 5's will be passed around... to the Website Team, to the data entry person... to the person who dispatched your service... to the tech's who performed the work. High 5's all around. Do you see how you have helped us promotes quality? From your efforts we as a company at better... we feel better... we work better... to deliver quality service. So yes, thank you for taking the time. We are so very grateful for your feedback; and for the opportunity to visit with you... and to service you in your home. - Darryl FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. http://tinyurl.com/FREE-Day-Kenneths You can Win. Find out how... [LIKE] us on FACEBOOK at http://facebook.com/crystalcrystalcarpetcare more

Prompt service, carpet looks really good, so impressed! RESPONSE FROM Crystal Crystal Carpet Care: FREE Day Spa Services for You! Look Below. Hey Ms. Marshall, So happy you were impressed and enjoyed the service. What a delight it was to help you with your order (online via the website design... Glad You Loved It)... to visit with you and service you in your house. Really liked that Starbucks Mug Collection. Looks like you've been all over. Nice! Ms. Marshall it's You! YOU MAKE US BETTER Your kind comments are so very helpful. You're like the service and you're impressed! That means we as team made a super positive impression on you. From the website to the emails... from emails to phone calls... from phone calls to Service Time ETA Text Messaging to help you with your schedule and your day. This is all for you. To help make is easy for you to make "Your Carpet Always Look So New!" Thank you for the High 5's. Will give them out to the website team, the service reps (that do the emails and textings), and that super Tech that serviced your carpet. Fist bumb for that guy. Your words help us promote quality. We love them. So yes, thank you for taking the time. We are so very grateful for your feedback; and for the opportunity to visit with you and to service you in your home. Say hey to your Sister! And your darling niece. - Darryl FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. http://tinyurl.com/FREE-Day-Kenneths You can Win. Find out how... {LIKE] us on FACEBOOK at http://facebook.com/crystalcrystalcarpetcare (typo forgiveness request... can do Chemistry and some Physics but proofreading?) more

I have off white carpet that is 15 years old. It still looks brand new! RESPONSE FROM Crystal Crystal Carpet Care: FREE Day Spa Services for You! Hey Mrs. Prince, WOW! You enjoy the service, time and time again. That is super. Thank you so much for submitting your wonderful review. We're gonna tell everyone... such nice words. It is always a joy to help you with your order (online via the website) and to service you and your family in your house. Your kind words and valued comments are so extremely useful and of practical benefit. It's true, really. YOU MAKE US BETTER! Please know that your words are used to promote our quality service. They have already been used to advance a service environment that concentrates on providing professional quality results. We are all so very excited to hear from you and to know that you are well satifisfed with the service you recieved from Crystal Crystal. FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. You can Win. Find out how... [LIKE] us on FACEBOOK at http://facebook.com/crystalcrystalcarpetcare more

Great Job, fast service, good results. Will use again. more

Everything was great! more

Carpets were thoroughly cleaned and dried very quickly. I did have 2 spots that were lightened, but not entirely removed. There is some remnant of the spot left. Overall, I am very happy with the cleaning! RESPONSE FROM Crystal Crystal Carpet Care: Hey Mrs. Fields, Did you enjoy your day at Kenneth's. Wait, what kind of question is that... of course you did. Thank you so much for taking the time to submit your review. So very happy to meet you and your lovely little boy. It was without a doubt a pleasure to assist you with your order and to service you in your house. YOU MAKE US BETTER Your kind words and valued comments are so very helpful. We used them to promote and improve the quality of the service. Your words and your comments to help us promote an environment that focuses on producing quality results. We call it the "Quality Service Locker Room." Your High 5's and High 4's are given to the tech's for providing Quality Service... along with a few fist bumbs. Do you see how that promotes quality? Do you see how your words help us to know when we're getting it right; and where we may need to "improve our serve"... to keep getting better? So yes, thank you for taking the time. We are so very grateful for your feedback; and for the opportunity to visit with you and your lovely child... and to service you in your home. - Darryl FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. http://tinyurl.com/FREE-Day-Kenneths You can Win. Find how... like us at http://facebook.com/crystalcrystalcarpetcare (typo forgiveness request... can't proofread worth a plug nickle) more

I am a first time user of Crystal Crystal and I very pleased at how clean the carpet is and the prices are affordable and the customer service was better than any I have ever dealt with in the past. I will be recommending them to family, friends and co-workers. RESPONSE FROM Crystal Crystal Carpet Care: FREE Day Spa Services for You! Look Below. Mrs. Cuestas (pronounced Qes tus... right?... see who remembers). Thank you so much for submitting your review so fast. So very happy to meet you. It was without a doubt a pleasure to assist you with your order and to service you in your house. Uh... can we have cookie's next too. How about all the time. Okay okay, no raisins. YOU MAKE US BETTER Your kind words and valued comments are so very helpful. As we pointed out, your words are used to promote the quality service. You see, we use your words and your comments to advance a company environment that concentrates on offering you with professional quality results. We call it the "Quality Service Locker Room." Tech's get High 5's for providing Quality Service... not for how much they UP SELL customers in their home. So, the buzz around the shop is about 5 Star Quality... "yo, how many High 5's did you get Today Bro?" Not, "how much did you sell her on today, bro." Do you see how that promotes quality? Do you see how good it can make a technician feel, to hear and know their efforts are appreciated - how it can moves and motivates them to focus on quality? Do you see how your words tell us when we're getting it right; and where we may need to "improve our serve"... to keep getting better? Do you see that? I know you do. So yes, thank you for taking the time. We are so very grateful for your feedback; and for the opportunity to visit with you and your dog and to service you in your home. - Darryl FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. http://tinyurl.com/FREE-Day-Kenneths You can Win. Find how... like us at http://facebook.com/crystalcrystalcarpetcare (typo forgiveness request... can't proofread worth a plug nickle) more

N/A RESPONSE FROM Crystal Crystal Carpet Care: You'll Get a FREE Day Spa Services for You! http://tinyurl.com/FREE-Day-Kenneths Mrs. Taylor, Thank you so much for sending your review. It was wonderful to assist you with your order and to service you and your family (your husband and MY3LOVES) in your house. You will never convince anyone that your oldest daughter is not you reincarnated or something. And the other two look just like dad. We're going to call your family "the Twin Super Look-A-Like Family." So nice of your husband to meet us at the van when we arrived; and to walk us out to the van after the service. So warm and inviting. We love... I mean love... customers, families, people like you. You and your family are officially added to our model Crystal Crystal Customer... Crystal Crystal Family list. Glad you enjoyed the service and the results. Selecting Crystal Crystal as your service provider will truly make... Your Carpet Alway Look So New! FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. http://tinyurl.com/FREE-Day-Kenneths You can Win. Find how... [LIKE] us at http://facebook.com/crystalcrystalcarpetcare. more

Your employee was punctual, professional, hard working and pleasant. I would recommend your service to anyone. My carpet smells and looks great! more

Did a great job and were very professional about contacting us and setting up times and location. RESPONSE FROM Crystal Crystal Carpet Care: It's Important. It's Your Family. It's Your Home. Enjoy! Mrs. Matsoso, Welcome to Columbus. You guys must become Buckeye Fans. It's the law. Oh, and if you hear anyone shout "O-H" in the mall, grocery store, elevator, or outside your home at 2:15 in the morning. Immediately shout back... "I-O" without thought or cognitive consideration! It's by far the best way to Make Friends and Infuence People here. Thanks so much for providing your assessment of your Crystal Crystal service. Actually it was pleasure to assist you with your service request, schedule... and to service you and your husband in your house. What great conversation we had. A perfect example of why we love our customers. Your kind words and valued comments are greatly useful to our business. They endorse our efforts at providing quality services and our committed to help make Your Carpet Always Look So New. As a value added effort we would love to offer you a chance to win FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. You can Win. Find out how... see the video and [LIKE] us on Fasebook at http://facebook.com/crystalcrystalcarpetcare. Then enter to win. All the best to you and your family. more

Our technician Daryl was absolutely fantastic. He was professional, courteous and friendly. He took pains to make sure that I understood everything that was about to happen and explained the process. He worked quickly without making me feel rushed and the carpets in our condo have never looked better! RESPONSE FROM Crystal Crystal Carpet Care: Mrs. Hawkins WOW! So New Thanks for your comments. It was absolutely a pleasure... to visit with you in your home and to design an online system to make your purchase a easy and convenient experience. Your 5 Star Review and remarks are really so wonderful and helpful. REALLY... YOU MAKE US BETTER! As we discussed, it is your words that help us continue the goal of offering expert top-notch service. We need to know that your are happy with the results of our efforts. From every advertisement... to every web page and email... to the low moisture quick dry carpet cleaning results. So thank you for taking the time to let us know just how you feel. We would love to share with you... FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. You can Win. Find out how... [LIKE] us at http://facebook.com/crystalcrystalcarpetcare. Click on the video and enter to win. Or watch your email and enter. more

Great job and good prices RESPONSE FROM Crystal Crystal Carpet Care: Get a FREE Kenneth's Day Spa Service! http://facebook.com/crystalcrystalcarpetcare Thanks so much for sending your review. It was wonderful to assist you and to service you in your house. You make us better. Your kind words and valued remarks are really useful. As we mentioned, your words help promote the quality of service we are so committed to provide. FREE Day Spa Services - Mani / Pedi Facials or a Full Day at Kenneths Day Spa. You can Win. Find how... like us at http://facebook.com/crystalcrystalcarpetcare. more