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College Park Hyundai

id: 27381368
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9500 Baltimore Ave
College Park, MD 20740

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(301) 441-1313
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Reviews
( 204 )
( 25 )
( 11 )
( 4 )
( 22 )

Best

It's my spot to go to. Would not go anywhere else.

Worst

I am very displease with College Park Hyundai went in got a oil change and the same day engine began to knock. Was told by couple gentlemen tried help said needed oil. I was tol...

Great Customer Service 1/7/2014

I came to get a Oil change and they took real good care of my car. more

Great service 1/4/2014

The service advisors were great. Repair work was performed efficiently and timely delivery of vehicle. more

Very thorough 1/3/2014

Took time to research our issue and discovered that it was an "open issue." Saved us a lot of money! more

Friendly staff, work complete in a timely, reasonable manner. 1/1/2014

My only issue with CPH is trying to exit the facility. more

CP Hyundai's service and Parts department 12/19/2013

I consider CP Hyundai's service and parts to be the best out there. William DeSilva is my go to man in service on "all things Santa Fe". Wilson, Andy (mechanic) and new new manager Patrick also leave me with the knowledge that they will help me in any way they can. The same goes for the parts department with Danny, Reggie, and Jeff (the supervisor of the parts department). I don't remember the names of the others in part but have never had probem with any of them. more

They don't waste time doing their job. 12/16/2013

They get the job done as they promise. more

It's ok 12/16/2013

The sales process was worth it at the end of the day, but a headache. But service on the other hand wasn't really pleasant at all. The quoted wait times are longer than quoted, even when they aren't busy. more

Service 12/13/2013

I recently had my car serviced here and once again I wasn't disappointed. Between buying the car here in May and the 2 oil changes I have been in for I couldn't be any happier more

please train the staff. its painful. please! 12/13/2013

This dealership is a model for why a vehicle purchase/ service experience is so bad. Intimidating, bullying, aggressive people. From the top down, this place wreaks of unfairness. Shamefull. more

Mr. James 11/21/2013

Prompt Service and courteous representatives more

The Service Professionals were very accommodating, friendly & helpful. 10/4/2013

I would definitely recommend College Park's service center. more

nice and easy 9/27/2013

iIwould go back again. I just wish they had Wi-Fi haha. Everyone was very polite and explained everything well. more


Friendly, cleanliness, and courteous 9/10/2013

Service was great and went above and beyond to make sure my vehicle was service properly and also explain why they thoroughly inspect it. more

Standard Maintenance 9/9/2013

The maintenance crew checked all of the required areas. I was in and out in just over an hour or less. more

Nightmare - dishonest people - never do business with them 8/21/2013

I needed -ve stars to rate this dealer. This one is TRUELY a NIGHTMARE. Never ever think of doing business with these guys if you want a peaceful life. They do not know the first thing about ethics of business. Every single word they uttered while selling the car to us were FALSE. They are very friendly when they sell a car to you, but the moment the paperwork is done, they are a completely different animal.\r \r 1. Firstly, when we purchased our car, the visor lights were not working. We were told that they will be fixed the very next day. After purchase their words totally changed. They did not fix it as that would have cost them more than they had anticipated. When we asked the concerned manager whether he is going to keep his words, he frankly said "I am breaking my promise". Just imagine ! \r \r 2. Within our warranty period the engine light had turned on several times. We had to drag ourselves to the dealer again and again, and guess what, we were NOT surprised as we had again been t more



Outstanding Service 8/13/2013

great place, great service. appreciated the quality of your establishment. more

Good sales people 1/18/2012

David Givings was very helpful to my wife and I. When I first got there the salesmen were very helpful. They allowed me to test drive one of there vehicles and we ended up purchasing it, that's how much we loved it. I would like to thank DAVID GIVINGS in sales and JENNIFER in accounting for a great experience. Pros: null Cons: null more
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