Casey Automotive

id: 26730387
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138 N Northwest Hwy
Palatine, IL 60067

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(847) 934-6602
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Main categories:

Auto Repair Shop

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Other

Reviews
( 144 )
( 16 )
( 0 )
( 5 )
( 8 )

Best

These guys are the best. They explain things clearly, work with you however they need to get your car in, and their work is excellent. They will even offer you a loaner vehical ...

Worst

Don't come here if you need work done. Drive over 40 minutes and arrived on Saturday before 9 am only for them to tell me they're not taking any more cars in and I can't get my c...

Nothing but praise for them! 12/11/2015

I have used Casey Automotive on numerous occasions. At first, I was taking my car to them to get fixed. I was so impressed with their work that I referred them to my mother-in-law and other people. They are very informative, well trained and coached. Their lobbies (waiting areas) are good. They're very professional and they provide excellent, phenomenal service -- that's why I keep going. more

Always a good experience. 11/13/2015

I hadn't realized it, but I have been going to Casey's Automotive for 22 years. They have serviced all of my vehicles, and they have always done a good job. About eight years a go I moved and started going to a shop that was closer to me. I became dissatisfied with their service and had bad experiences at other shops, so I returned to Casey. I have never had any issues with them. I returned because I always felt that I could trust them. They provide good customer care. They are always clear and concise with their work. They tell you what work can wait, what should be done immediately, and make recommendations for foreseeable issues. They are very thorough. Recently the engine blew in my car and they had to rebuild it. They offered to let me finance the work because they noticed in their system that I had been a customer since the early nineties; which is when I realized I have been going to them forever! more

7 yrs of service 11/1/2015

We have been taking our vehicles to Casey Automotive in Palatine for over 7 yrs and have always been pleased with their service from oil changes to brakes and a new transmission, they have been great to offer any discounts they can on every visit and are thorough to make sure you understand anything that is needed on your vehicle. We highly recommend that location. more

Best Mechanics Around! 9/18/2015

I've been going to Casey's for over 20 years, mostly the Streamwood location, but the manager I like happened to be at the Palatine shop when I was recently in need of repairs. I like this one SOOOO much better! The guys are nice, they don't feed you lines of $@!#%, they work with you on cost and the service overall is outstanding. Go to this one and ask for Mike! He's great! more

Nice Place 9/10/2015

I've been going to the Palatine location since being run by Jeanie and Brad. What a change it's gone through. Nice people to help out, and I even sent my old mummzy there on her own just to see if they'd try and pull a fast one. Past my test, since I'm a self gear head and know cars. It's even got a nice clean waiting area, unlike other greasy two chair waiting areas. The only reason I didn't give 5 stars across the board is because no one does a better job than me. Last thing I'll say is check them out before your cars dealer and save yourself some cash and up sell of stuff you don't need. more

Like always... AWESOME SERVICE 9/1/2015

I just want to thank the guys again, especially Jon for taking care of my Jeep. They went far beyond to find the vibration my Jeep was having at high speeds. I know the Jeep is in good hands that's why I always go back. They always go into detail on everything that is going on. They make you feel at ease when repairs are done. This shop is second to none!! If you are looking for service to have done on your vehicle, go to Casey!! more

Great service, at a fair price. 7/27/2015

These guys are great! Got me in on short notice to replace an exhaust system on a high end car. Jesse and John were very professional, and delivered on every promise made. Casey has been in Palatine for a long time, and the reason is obvious. They will be my go-to shop now for all needed repairs. more

The best place for oil change and all automotive work. 7/22/2015

I was extremely happy with the service. They took care of my foreign car better than the dealership and not costly. I want to give a shout out to JESSIE. He was very helpful and made my day. We need a lot these kind of good hearted people around. Thank you Caesy Automotive!!! Thank you JESSIE!! more

Very satisfied customer! 7/17/2015

I've been a customer of Casey Automotive for probably fifteen years. They're phenomenal people! Pete, the guy who manages the place, and his "sidekick" (as I like to call him) Jessie are fantastic. I like that they take their time with you, and tell you everything that's going to be done with humor and finesse. They're just hilarious! They're like a comedy act! Dan, the auto mechanic, also does a phenomenal job. He's very thorough and knowledgeable. A lot of times, as a woman going into these places, you don't get much respect. At Casey Automotive, they treat everybody with respect. That's the most important thing to me, although of course it's important that they get the job done right as well. They also seem to keep their mechanics for a while. There's no high turnover, so you're dealing with someone you know when you come back. I think that's because of the way they are with people. I'm not familiar with the other Casey Automotive locations, but this one is great! more

Great neighborhood automotive shop. 7/6/2015

My husband and I have been customers of Casey Automotive for about three years. We continue to use their service because they are honest, reasonably priced, friendly, and in a good location. They have done work on our Honda Odyssey and Mazda 3. I would recommend their service. more

Oil Change & check balance of tires 5/19/2015

The guys at Casey have always taken care of me and have done amazing job with my cars. I needed an oil change and tire balance check today (05-19-15) and they did a great job like always on my Jeep. I will always bring my cars there no matter what. more

A valued partner in keeping my cars on the road 5/18/2015

Casey Automotive has very pleasant facilities such as the waiting room. The service manager explains in detail what is going on, and he is very thorough. I have been going to them for thirty years, and they maintain all my vehicles. I drive a lot for business and family, and they keep my cars in tip-top shape. more

Awesome service 4/22/2015

Ever since I've moved to Palatine, I've taken my cars to Casey. The guys are awesome and they do great service. They help you out no matter what the situation is. I always feel at comfortable bringing my cars here. They go far beyond to help you, if that means finding you a ride home or even giving you a loaner car for the day. more

Great people. Great experience. They do the best they can. 4/10/2015

I have been a customer of Casey Automotive for quite awhile. The guys that work there are good, and their service is usually good, but recently I've been dealing with engine problems that cause my car to stall. We thought we resolved the issue, but something seems to keep coming up with it. Other than that, I would recommend them. more

Clean, professional, honest, and prompt! 3/10/2015

The lobby at Casey Automotive was extremely clean and organized, and the service levels were excellent. I would absolutely go back! more

Great! 2/11/2015

Casey Automotive is great! They always do a great job with my car and I am very happy with them. more

Excellent 1/13/2015

I have been going to Casey Automotive for the last eight years. They always figure my car issues out pretty quickly. They even loan me a car for free while they work on my car. They stick to their quotes and have reasonable prices. more

My go-to auto shop. 12/24/2014

Casey Automotive has been very professional for the last nine years that I've been using them. Their service is always delivered on time and their prices are very competitive. The last time that I used them, they replaced a water pump, thermostat, and some cables with the battery in my van. Everyone is very courteous and helpful. I would recommend them highly. more

I would recommend them to others. 12/4/2014

We have used Casey Automotive for 10 years. We are comfortable with their work and their customer service is great. I recommend them to anyone. more

Excellent. 10/24/2014

Casey Automotive are local and friendly; always looking out for the customer. Last few weeks I had a water pump and four new tires installed. I was without my car for 2 days, but not their fault. Their work was beautiful. more
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