I will not mention the name of my previous salon or the names of the stylists I received unsatisfactory services from. I believe we should Praise in Public & Criticize in Private. Those who choose to use the internet to publically air their grievances & trash people & businesses by name have no class!\r
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In Novemer of 2009, I had been w/my previous stylist for 9 years, but I had been looking for someone new for a few months. As destiny would have it, one Saturday I was 2 hrs late for my appt . When I arrived I was told ""Mandy"" would be taking care of me. Feeling guilty about not having done anything w/my hair that day, I was trying to comb out the tangles when Mandy walked over, took my comb & said, ""That's what I'm here for."" As we commenced w/our first consultation to discuss my hair needs I knew, even before Mandy had touched a hair on my head, that she was to be my new stylist. Her attentiveness & positive attitude won me over. My husband loves long hair & even though I'd told my previous stylist I wanted my hair like hers, meaning down past my bra strap, she thought it looked better cut shoulder length. So I'd not had my hair cut for several months. Mandy assured me that she could provide a much needed cut & still retain the length. She also told me it would be ""no problem"" to give me the sun streaks I'd asked for & never received. I have felt like a new woman since my first appointment w/Mandy. When I called to change my appt one day in Dec of 2010 & l was shocked to learn she was no longer @ my former salon. I went on a quest to find Mandy. I texted, emailed, went on FB searching. When I finally reached her via phone her first comment to me was ""Terry, I will totally understand if you want to stay w/(my previous salon). I said, ""No! I have no loyalties there. I want to go where you are."" I've always believed that ""People do business w/people, not businesses"".\r
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What a blessing it has been to follow Mandy to Susan Hart. I never thought a hair stylist & salon could change my life so much. I feel alive, vibrant, sexy & attractive again. I have a new zest for life. Mandy's engaging personality & exceptional care with all my beauty needs never ceases to amaze me. She has even won over my husband, son & periodontist as their new barber, and they wouldn't pay more than $15 for a hair cut prior to seeing Mandy. \r
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Treat yourself to all the exitement @ Susan Hart! \r
Stop by & receive a personal tour of the salon & it's services with Chris Adams, Sales Director. I guarantee he will make you feel so welcome you will be inquiring as to what services you can indulge in before leaving.\r
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