I had the worst experience at Blue spa on Ventura Blvd. I went there on my birthdday to treat myself to a facial. I ordered a facial and dermabrasion off of their menu, they had listed the item as a package. The facialist gave me the treatment in the reverse order, she started to dermabrade my skin first and when she started to give me the facial my skin started burning. I told her that my face was burning and my eyes started to tear it was burning so bad. She then asked me if I was PMS-ing, and told me I should not have facials while menstrating. I told her I was NOT menstrating or PMS-ing, but my face was on fire. then she told me I should never get a dermabraion with a facial, and I told her that I order a facial off of THEIR menu, This was a treatment THEY were advertising. She spent the rest of the hour putting cold towels on my face. she NEVER appologized. She charged me full price and tried to blame me for the reaction. While I was paying the clerk tried to tell me that this was a normal reaction to this treatment, everyones face looks burned and then it recovers nicely. I never recvd the facial just burns on my face that took over week to recover from. I looked like I had placed a curling iron on my face in several areas. I would not recommend this spa to anyone, they were very unprofessional and they provide a terrible service ,
more