As an owner, you want a realtor that will try to find you the tenant you are looking for. Someone flexible, good-natured and that you can have a long-term relationship with. This is not what Block did for me. Instead, they got the renter who could pay the quickest, but have the worst attitude I've ever encountered. They passed on very good people, who, ironically, contacted me directly through a clever use of the internet. In the end, and as was relayed to me by my newest tenants (who, thankfully, did not come through Block), this real estate firm is a nightmare. They put tenants in a terribly controlling contract-- and do the same to landlords on the other side!
Bottom line, after all I've heard about Block, and my own experience with them, it is clear to me that the brokers there are only interested in getting their commissions-- not returning phone calls and servicing customers. They got me once, never again. And to my latest tenants: I'm sorry you had to go through what you went to...but hopefully more people will learn about Block before they too have to experience what you did.
And for anyone who has their doubts about this review, put it to the test. Contact a Block realtor. Ask them for their cell number. Then have them call you back. Are they calling you from a number that is blocked, or showing as ""Unknown?"" If so, tell them to unblock the number and let's see how willing they are to give up their true contact numbers. If you find that the only number they are willing to give is one that leads to voicemail, you will know exactly what to expect from that realtor: slow response when they feel like it.
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