Bill Pierre Auto Centers

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11525 Lake City Way NE (at Located on 11323 Lake City Way NE in Seattle.)
Seattle, WA 98125

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(866) 865-6767
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Bill Pierre Auto Centers - Seattle, WA
Bill Pierre Auto Centers - Seattle, WA
Reviews
( 79 )
( 14 )
( 3 )
( 1 )
( 9 )

Best

jim

Very friendly and helpful service employees

Worst

I took truck in for an oil change and did a few of the suggested services to the expense of $500. The next day truck started to buck and act like it was not getting fuel when gas ...

Provide service as needed. 6/11/2013

Able to get vehicle in shop in a timely mannor. Work done on engine oil and filte change done very well. more

thumbs up 6/10/2013

They get the job done right. more

Warranty work 6/10/2013

I had a few warranty work items done on my new Ford Fusion Hybrid. I couldn't be happier with the way it was handled. more

My Service Tech 6/10/2013

Greg always takes care of me. more

Nice facility and people but not the best quality 6/10/2013

I took truck in for an oil change and did a few of the suggested services to the expense of $500. The next day truck started to buck and act like it was not getting fuel when gas peddle was pressed and check engine light came on. Called service adviser and they got me right in. Said code was faulty coil and they replaced it along with sparkplug cost $300.00. Same day going home the problem came back. I called and they did offer to put me into a loaner car but I didnt not my truck to sit out all weekend before they looked at it on Monday. I decided to take it into a local shop instead of the dealer, the shop was more knowledgeable about the issue and told me that the computer on this truck was notorious for not providing the correct codes for missfires. They were able to track down the problem as well as tested all the other coils and problem is fixed. for half of what I had already spent at the dealer. I expected the dealer to me more knowledgeable then a local corner shop. this is why only two stars. more

tuneup 6/9/2013

great job ..they even vacuum after the oil change more

paul salizar 6/9/2013

frendly quick service done right more

Quick and easy 6/9/2013

Easy to get everything done quickly. more

Good Price but not very accommodating 6/5/2013

Price on the vehicle was great but my trade in had a full tank of gas and spotless. My new (used) vehicle had only 1/4 of gas and even after they detailed it the inside had grease marks on the ceiling and pine cones on the floor. more

Extremely friendly! 6/5/2013

Nice to be treated with kindness and a genuine interest in my concerns and questions. A rare find these days. Fantastic experience! more

Dependable 6/4/2013

Always dependable good service more

James Rocks!!! i love my new Expedition 6/4/2013

James Gossler is the best car salesperson I've ever worked with - and I have bought more cars than I like to admit. My wife was set on buying a Sequoia but I wanted the Expedition. James listened to my wife's requirements and concerns about the Ford. He addressed each concern respectfully and in the end we walked away with the Ford (and about 9k because the Expedition is more vehicle for less money than the Sequoia). more

Since I bought the car there has been 5/29/2012

Since I bought the car there has been no customer service Pros: null Cons: null more

My experience with Bill Pierre Ford was 5/22/2012

My experience with Bill Pierre Ford was a very positive experience. Even when I had a mechanice (warrenty) issue, the assistance was very accomidating. more

Paul Salazar took my call about a 5/17/2012

Paul Salazar took my call about a problem with my car, listened to me, offered several possibilities of causes, invited me to bring my car in, accepted my car without an appointment in the early afternoon, had the problem confirmed and a solution identified promptly, and then had the car repaired and ready sooner than originally predicted, applied a senior discount to the original estimate, and found a nail on one of the tires which was also repaired. An amazing and satisfying experience for me. more

great 4/23/2012

Phoenix was great and made the whole sales process a lot easier. I would definately recommend him. more

Use them for test drives but by somewhere else. 3/16/2012

I had the same trouble as plenty of other reviewers. Called on a Advertising I saw in the paper. Spoke with a salesman confirming the car was still on the lot. Was told they had 11 cars that had they could sell for that price on the lot. Drove right down. Then was told we sold that car first thing in morning but had other cars for a similar price. So looked and we found a car with the exact same color and features that I called about. But get this the price was $7000 more than the same car I called about. Don't waste your time. Waste theirs by using them for test drives and then buy some where else. more

WORST EXPERIENCE EVER DO NOT GO TO THIS DEALERSHIP! 11/22/2011

horrable experience drove 20 miles to see a guy who worked there. over the phone he said that we have 3 or 4 trucks under $4,000. i was so exited so i drove out there with a appointment set up with the guy to show me the cars. Pros: null Cons: null more

wonderful sales team! 4/28/2009

I've been wanting to buy a car for a fair amount of time and have had my share of "challenges" with various dealerships. Pierre totally changed my opinion of the car buying experience, however. They were concise with their information, didn't try to push me to buy something that was over my budget or needs and treated me with RESPECT. Pros: they treat you like a real person more

Bill Pierre Ford has the biggest discounts on Fords in the Northwest 2/23/2009

The folks at Bill Pierre Ford are the friendliest you'll meet in the Lake City area, hands down. Just as valuable are their integrity, honesty and customer service are their prices. For example, looking throughout the Auto Trader and Northwest Auto Classifieds, I've seen significant dealer incentives, cash rebates and other price markdowns on vehicles being sold by several dealerships in the area. I'm a smart buyer. In doing my research, I've often found that many dealers will advertise "massive" discounts and low, unheard-of interest rates on financing as a loss leader -- only to have you come down to the dealership for yet another round of intimidation and pressure sales tactics. Pros: Great selection, AMAZING discounts and cash rebates on all their vehicles. Cons: The car you want often doesn't stay parked there for more than a couple days. more
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Owner Message
  • Welcome to Pierre Ford your source for Fords in the Seattle area. How can we help you? Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership.


    Pierre Ford has founded its reputation on customer trust and satisfaction. We know that trust isn’t simply given, so we have dedicated ourselves to earn yours. Pierre Ford is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it!. * Credit & Finance
    * Fleet/Commercial Vehicles
    * Ford
    * Ford Commercial
    * New vehicles
    * Pre-Owned Inventory
    * Service & Parts
    * Used Vehicles

Additional information
  • Hours: Mon-Fri 8am-9pm ; Sat 10am-8pm ; Sun 10am-8pm
  • Neighborhoods: Victory Heights, North, North Seattle
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