This place is the WORST. Being my local dealer, I have been here several times due to lack of local product. Recently, I tried to buy a vehicle from them and their prices were far higher than comparable dealerships. They refused to budge, and their offers were terrible...and the sales staff treated me like an idiot. I walked out and bought a Tahoe down the street for WAY less than they wanted. \r
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I have been for service (mainly to buy parts) on several occasions. Their prices are EXTREMELY high. Want spark plugs? $230 for 8. Incredible. My cost to do it myself is $32. New wiring harness for your spark plugs? $240. Get it online for $40. What a ripoff. And that is only the start of it. They also popped a radioator hose when doing a flush on my truck. Poor workmanship, and way overpriced. \r
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Good luck trying to get somebody to talk to you in the place. On numerous occasions I have walked in, including today, with 4 service clerks at their kiosks and not even a greeting. I personally invaded 3 of their spaces and none of them cared so much as to acknoledge me. After a good 10 minutes, I gave up and went to the parts department...at least somebody ran from accross the room to help me. TERRIBLE SERVICE. I did debate calling the dealer and having the operator (who was sitting right there next to them) and have her forward me to service. This may have gotten their attention. Is it too much to ask to be recognized when I walk into your business, TO GIVE YOU MONEY NONETHELESS, even if you can't get to me right away? At least show you care! \r
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Later in the day, my wife had the same issue. 4 people, no service provided. DO THEY KNOW THEY ARE IN THE SERVICE DEPARTMENT?\r
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The owner/manager of this dealer should be ashamed of themselves. Overpriced vehicles. Overpriced Service. Lousy Service. They are a DISGRACE.
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