Benjamin Franklin Plumbing

id: 30932003
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207 Century Ct
Franklin, TN 37064

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(615) 823-5526
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Main categories:

Cleaning Service

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Other

Reviews
( 256 )
( 2 )
( 0 )
( 1 )
( 3 )

Best

Tyler is so nice and thorough. He explains everything and does excellent work. We request him every time we need service.

Worst

The guy, Brian, was on time and very polite, but when he pulled out the pricing book and we discovered it would be nearly $1000 to fix 2 leaks, we sent him packing.\r We can't te...

arrived on time and they were very professional 9/13/2010

Very professional and informative. Arrived on-time for appointment. more

ON time 9/7/2010

on time, and within the cost estimate that they gave me. I would definitely recommend them for the quality of work done. more

Service was great 8/23/2010

Your service was great, from phone handling, \r scheduling, and service- very professiona; and\r thorough.\r \r more

Excellent Service 8/20/2010

We have always had excellent service done by professional workmen.\r more

Everything worked well 8/18/2010

Everything working well. Good job. Gary very pleasant to have and also most efficient.\r more

Peformed professionally here 8/13/2010

The inspection was performed prefessionally and\r the findings were reviewed and explained \r thoroughly. the 2 installers were courteous, clean\r and the whole job completed very quickly. Job well \r done!!!\r more

Did the job well 8/10/2010

did the job well, on time, and within the cost estimate that they gave me. I would definitely recommend them for the quality of work done. more

Gary did a great job for me 8/6/2010

Gary did great job. He arrived within the \r specified time. He was very professional\r and performed the exact work that we needed.\r We now have a drip free shower. We will\r definitely callyou again for our next repair.\r more

explained changes 8/4/2010

Todd explained changes he made and why-good \r engineering principles. It worked!\r more

very informative 7/26/2010

Very informative and professional more

Very knowlegeable 7/22/2010

Frank M- Very knowledgeable, good attitude, professional \r and good customer relationship.\r more

The only plumber i would use 7/16/2010

Diane P- The only plumber I would use. I recommend \r to our friends.\r more

Great asset 7/12/2010

Daniel W - Justin was very knowledgeable in his craft\r He must be and asset to Old Ben\r more

Represented well 7/6/2010

Technician replaced water heater efficiently. Represented your company well. -Teresa H? more

Very knowledgable 7/1/2010

David was very knowledgable and could answer all questions- this helped us to make our decision to purchase the Easy Water Unit.? more

Nice guy, Way expensive 7/14/2009

The price he did charge the first time he came out was way high, the second time I needed a plumber they wanted a ridiculous amount of money again. I called a different plumber and saved over 1,000.00. I signed up for their monthly plan which also ended up being kind of a rip off. I would recommend using someone else. Pros: Service Technician was nice guy Cons: More expensive by far than anyone else I called more

home owner in Brentwood, TN 1/24/2009

Had Benjamin Franklin Plumbing come out and install a new hot water heater in 2004. The pressure relief valve started to open in 12/08. Called them back out and they said the heater was 9 years old and it should be replaced, along with a new water reducing valve to the house and an expansion tank. Total cost over $3,000. I told them the heater was only 5 years old, it was installed in 2004. He showed me the serial number to prove it was 9 years old. I said then whoever installed it in 2004 sold me a used water heater and charged me for a new one. He said yes. I said it was his company who did this. Oops. Bye bye. Had another plumber come in and install an expansion tank for $220. Problem solved. \r \r You will have to be crazy to use this company. Lots of good ones in the Nashville area. more

They wanted A LOT of $$$$$ 8/7/2008

The guy, Brian, was on time and very polite, but when he pulled out the pricing book and we discovered it would be nearly $1000 to fix 2 leaks, we sent him packing.\r We can't testify to the quality or timeliness of their work because we simply couldn't afford them. \r The same work was done by another company the next day for $141. Benjamin Franklin offers a 2 year guarantee on all their work, but at those prices I we can afford to have the other guy out 7 more times, if need be, and still come out ahead.\r Brian was great and didn't charge us for coming out. He is the reason our rating is a 2 instead of a 1.\r Pros: polite, on time Cons: VERY pricey more
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Owner Message
  • We respect your time. All technicians wear shoe covers and all technicians have passed an extensive background check. No surprise at bill time, we present the cost of your plumbing repairs up front & get your approval before we do any work. We specialize in residential and commercial installation and repair and offer maintenance contracts. Visit our website for additonal information.

Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
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