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Bay Cities Auto Body

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24100 Vermont Ave
Harbor City, CA 90710

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(310) 326-3740
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Automotive

Reviews
( 115 )
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( 4 )

Best

Bay Cities Auto Body truly stands by their work and making sure the customer is completely satisfied from start to finish. Robert is a great asset to this establishment. I would ...

Worst

The customer srevice was average at best. Kris Kripal was my customer service rep, bad at communication, did not call for updates concerning delays in time completed. The so calle...

They dont need to change a thing, their good work and devotion in their job's speak for all of them. 2/1/2013

Bay Cities Auto Body, the ultimate business professional's have my sincere respect and gratitude. I dont want to have the need for their services, however when i did it was alway's been a pleasure. The warm and clean environment, the genuine concern, going the extra mile to meet my need's is what they do effortlessly and efficiently. when ever I have the need, Bay Cities will be my only choice.I have been a customer for around twenty year's. I get excellent service and heart-felt concern re-gard'ing my situation's. My car's have alway's been made to look show-room new. I have alway's been surprised how fast the get done and the work is excellent too. Not once have I been disappointed. I remain loyal and de-vot-ed to to Bay Cities exceptional staff and service team. THey are family and when I go there i feel like family too. Mrs. Johnnie Mae Stokes more
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Excellent in all respects. 1/31/2013

I have had several cars repaired by Bay Cities Auto Body over the years and they have always done an excellent job at a very fair price. I now drive over 50 miles to take cars there due to the quality of their work and the customer service they provide. more
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Exceptional facility 1/11/2013

This was my 2nd time and 2nd vehicle I brought to BayCities.Once again I received excellent service from the body shop and team member Marc. He was very helpful and went above and beyond to assist all my car needs. I recommend this facility to anyone. more
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Great customer service and excellent auto body shop service 12/7/2012

There are tons of auto body shops, but Bay Cities has always exceeded my expectations in their customer service and auto body shop repairs. I have used them without a hesitation and referred others to this shop. The staff is honest and the work is reliable. Their workmanship speaks for itself and they always make sure that you get quality service when you drive your car from the shop! more
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Happy Customer 11/25/2012

Had work done on my white acura TL. My car looked like new. Chris was professional, friendly, and courteous. more
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Excellent Work 11/10/2012

They did an excellent job more
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Very professional auto mechanics 10/15/2012

Over the years, I have used Bay Cities Auto Body four or five times, for various degrees of repairs. Some repairs have been minor, some fairly complex. They are quite good at getting people in and out as quickly as possible. They are professional and they dress as though they are business people, not mechanics. When I have used them, I have not dealt with the insurance company, they have. I either go in and pick up my car or, if I am at fault, I go in and give them a check for $500. more
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BMW 10/14/2012

My BMW was damaged from the bumper, fender, and roof. BMW came out looking better than before the accident. more
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Greatest Customer Experience 10/4/2012

I had found Bay Cities Auto previously when I had to take my car in to get some body work after being side swiped. As odd as it sounds, it was great that this happened because I found the best Auto Body shop and was able to use them for my latest repair work (I rear ended someone). I can only share how positive my experience has been from the initial coordination over the phone, the constant updates of progress via pictures sent to me by email, and the quality of the work that was performed on my car (better than when I brought it in). Lastly, I cannot say enough about how great my contact point, Robert Guest, was in making sure that I was updated with all information and how well he treats the customer base. more
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I keep going back! 10/1/2012

The first we went to Bay Cities Auto Body, they worked on the rear passenger door of our Chevrolet HHR. They did a great job for us that time. Now, on Thursday I had to take my Avenger in to have the front bumper and hood fixed. I trust that they will do just as well as they did the first time. I do not want to keep going back, but apparently I have to. They provide very good service, though. They are professional, courteous, and always have a smile on their face. Robert is the person I have always dealt with and he is always great. I would highly recommend them. more
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I am very pleased with the work done on my car and appreciated the great service I received. 9/29/2012

From start to finish, I really appreciated the helpful staff, especially Robert Guest. I was provided regular updates and received my repaired car back even before they estimated it's completion. Great work and I would highly recommend this shop to all. more
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I am completely happy with them. I have had no problems and I know once Bay Cities Auto Body has my car in their hands, I will be taken care of. 9/27/2012

Bay Cities Auto Body was wonderful, they kept in contact with me step by step and emailed me updates on what they were doing all the time. They would tell me what stage my car was in, whether it was being taken apart, repaired, painted, reassembled, or washed--complete detail about each step, I did not have to call them once to find out what was going on. They continuously emailed me to let me know what was going on, which I really appreciated. The technicians at Bay Cities Auto Body are very friendly and very helpful. If Robert is out to lunch, everyone would help me out. The team is wonderful, and I never feel rushed when I go there. They are also very considerate and make sure that the rental car company was called and on their way so that the replacement car would be ready for me by the time I was done with the paperwork. Really wonderful! more
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When you don't expect things to be going your way, these guys make it simple, quick, and easy. 9/24/2012

I had an accident in April; I was rear-ended. I took my car to Bay Cities Auto Body because they are near by. They got me in and repaired my car. They returned my car in great condition. The price was reasonable, though the insurance paid for it, not me. In July, I was rear-ended again. I returned to Bay Cities Auto Body and, once again, they did a fantastic job for me. Throughout the process, they worked with me to get things done through the insurance. In general, I found that they were very willing to help me. They were not only helpful, but they did great work on my car. Dan and Robert were just phenomenal. It was a great experience. more
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The Best Auto Body Shop in Southern California! 9/19/2012

Great staff and their work is fabulous. Vehicle is returned looking better than new. They aim to please. That's the bottom line. more
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Great Experience! 9/18/2012

It was like taking my car to a business I had known for years. Bob McFall and staff are the best. Kept me well informed thoughout the repair process and even made recommendations to save me money. They worked flawlessly with my insurance company. Just a great a experience not what I have experienced at other body shops over the years. Thanks All more
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Excellent experience. 9/11/2012

Bay Cities Auto Body is great, I have been to them several times. They take care of my needs right away, no waiting. Absolutely amazing. Dan is also outstanding, a true professional. He knows his stuff, and is really polite. Always makes sure to return calls. I have not had major damage on my car, but I always get it back in a few days and the people are really helpful. I have recommended them to other people. more
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Great place with quick turnover for repairs. 8/25/2012

Great place with quick turnover for repair. more
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The best customer service and auto body work that I ever experienced 8/23/2012

Robert was great, answered all my questions, he always kept me updated, great job on car, everyone who seen it asked me for the name of the shop. more
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Courteous and superior. 8/21/2012

Bay cities, is not just the best auto body shop around, but they are one of the best companies you will ever deal with. Their work is impeccable along with having a great staff that knows how to meet the customers' needs. If you go any where else, you are losing out. Bay cities auto body is fantastic all around. The most courteous and customer based business I have ever been to. more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: West Carson
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