I heard from a colleague that this Dentist was a good choice. On her recommendation I visited Barry, who insisted I get a couple crowns to prevent future root canals.
Although I was not in any pain whatsoever, I trusted Barry and was fearful as I've heard horror stories about root canals. Long story short and four months later, the pain culminated in a fever, sinus infection, flu and a root canal on the very tooth Barry drilled into. I went to see another dentist and an endodontist who were both hesitantly, but truthfully scrutinizing Barry's work. The endodontist concluded that at the very least, ""your dentist exponentially accelerated the death of your tooth."" Barry decided to bill me for the crown, all the follow-up check-ups to see what was causing all the pain, including the final emergency check-up where I was in living hell; losing four days of work, three days of sleep, flu, sinus infection, migraines, etc.
To add insult to injury, I received a $350 bill later that month. After paying my co-pay each visit with my credit card, I didn't expect to see any additional bills. I was wrong. It was at this point I wrote Barry the following letter of advice for his future practice:
1) You should consider disclosing the risks of your procedures before performing the procedure. You told me that a crown was necessary to avoid a root canal. I trusted you and let you know that. Only after drilling away my tooth and cavity did you say that you may need a root canal due to the procedure.
2) You should avoid telling patients that a procedure will costs $150 dollars then months later bill them for an additional $102. And if you say we estimate within $1 - $2 of the actual billing, that is what you should arrive at. And ask people if they have digital x-rays, although you lose out on one more thing to bill, your patient will appreciate the fact that they don?t have to pay for the same thing twice (like I?m doing ? and perhaps I should have spoke up on my end)
3) If you cause a patient loss of health, loss of wealth, and loss of work, don?t exhaust their insurance further by billing them as a check up to research what you caused and say ?sorry, I don?t know what to tell you, nerves are like branches of a tree.? It really just adds insult to injury.
4) If you error, or simply due to unforeseen circumstances, and undesirable outcome results, recognize it, perhaps apologize even, and do what you can to ameliorate the situation as oppose to trying to squeeze every dime you can out of your patients.
I sincerely wish you considered these points. I would really, really hate for another patient to have the experience I had ? come in pain-free and leave with a dead tooth
Barry ? word of mouth is how I ended up visiting your practice and I must admit, I did read a couple negative reviews before agreeing to the crown which caused me to be quite unsettled and second guess your expertise. Well you can add one more review to the list and I hope it saves people from sharing my experience.
Pros: Dental Hygienist was informative and gentle on the teeth
Cons: See below...
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