B&B Air Conditioning & Heating Service

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12324 Wilkins Avenue
Rockville, MD 20852

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1 (866) 604-1220
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Reviews
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Best

I have been a B&B "Service Contract" customer for 20+ years and they have always provided outstanding service. Tuesday evening (1/14/14) the furnace cut off. Within 40 minutes o...

Worst

Our heat pump system was old and needed replacement. I contacted B&B for an estimate. The service manager was out to our house on 9/13/13, spent about 15 minutes and left saying...

David Cartwright was wonderful. 5/23/2013

David Cartwright has come to our house to keep out furnace and air conditioning running without fail for over a year now. He takes the time to explain what is going on and what we can expect in the future with our furnace or air conditioning. I really appreciate that he doesn't use hard sell techniques either. He also was able to help me with poison ivy growing around my outside unit. His advice will prevent me from ending up with poison ivy on my skin. more
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Helpful Spring Inspection 5/11/2013

We moved recently and at our routine Spring inspection in our new home Dan did a great job thoroughly explaining our new system and answering our numerous questions. We really appreciate the friendly, knowledgeable service. more
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Hot Water heater 5/2/2013

Lost hot water, hot water heater had a thermocouple and universal pilot replaced. Jonathan W. the BB Air Technician came out within 4 hours and fixed it. I have had Jonathan come out to my home the last 2 service calls and he is professional, knowledgeable, and recommends issues before they happen. I would recommend Jonathan to anyone! more
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Great Service! 4/30/2013

I was very happy with Jim (truck 230). He was on time and very personable. He also answered questions and explained what he was doing and why. Nice guy! We will request him in the future. more
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I was extremely happy with Jonathan Weaver. He was polite, professional, trustworthy, dedicated and pinpointed the problem. I felt comfortable and confident with the work that he has done. He is... 4/29/2013

Jonathan Weaver came out on a Sunday, he called me before he came out as I requested. He found out what the problem was with my unit and explained it to me so that I knew what was being replaced. He told me how long I would need to wait for the replacement part and an approximation of the cost of the item. He was such a good representative of your company at times I thought I was talking to a manager. I told him that I wanted him to install the item once they got the part in. I received a call the following day from Shirley and she said it was in and I asked her if Jonathan could intall it for me but I could only have him come out after work because I couldn't leave work early. I guess she checked with him and he came out when I got home and installed the item and he thoroughly checked it to make sure that the unit was working properly. I was completely happy with his work. The unit is working well. more
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Jamie Valenzuela is a great B/B Technician 4/29/2013

I've had a service contract for years with B/B, primarily because of their outstanding Technician Jaime Valenzuela. I "by name" request him to come out for semi-annual equipment inspections. He is a real pro, with complete knowledge of the systems and a friendly manner when discussing options and problems. He is a real asset to B/B more
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Always thorough and professional 4/23/2013

This is about Nick and Jonathon. Just a standard service call with an additional check of the water heater. All checked out well and the tech provided some advice as to why the water heater was taking longer to provide hot water to upper floor. He made an adjustment to temperature and improved the condition. Cleaned filters and gave me a clean bill of health. Very courteous. Would recommend B&B to anyone. more
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Very thorough and courtesy 4/22/2013

I've been a contract customer for many years. B&B has always been honest and forthright with the status of my heating and air conditioning equipment. The technicans over the years of service have always suggested ways on how to take better care of my system and have never failed to answer my questions. I would not hesitate to recommend B&B to anyone. more
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Excellent Service Everytime 4/19/2013

I have had a service contract with B&B for a number of years and am completely satisfied with the service I have received; from the office staff to the service technicians. I have an older outside unit that "we" have been able to successfully keep in service. Each visit I think, this is the visit that I will need to replace it, but generally it is a just a minor repair or maintenance fee, and I'm good to go for another season. more
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Great service 4/18/2013

I have had a B&B service contract for almost 20 years. I have always received excellent service and the technicians have all be prompt, knowledgeable and curteous. Today, Jim (Truck 230) did my semi-annual inspection and installed a new thermostat for me. He was terrific and very thorough in explaining its use. Happy as always! more
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Excellent service 4/18/2013

We have been dealing with B&B for many years. Phil did the semi-annual inspection, and found and replaced a corroded EZ trap. This would have caused water problems if it had not been replaced. He was very efficient and polite. more
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Annual service on a/c system 4/17/2013

I have been using B and B Service for years and can highly recommend them for any a/c and heating issues. My technician Jonathan is top of the line - I always ask for him - he knows his job, is a professional and can be trusted to get the job done correctly the first time. So if your looking for HVAC service B and B is the company to call - and by the way ask for Johathan, you will not be disappointed. Mike more
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Spring air conditioner inspection done punctually by a very knowledgable technician. 4/17/2013

- called ahead to let me know they would be here within a half an hour. - Took shoes off when entering the house - Very patient, explained what they were doing and why - Answered questions - Gave instruction on how to change filters - Was thorough about the inspection more
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Excellent job and will continue to use B+B 4/10/2013

Jim truck #230 was efficient and clearly explained the repairs that needed to be done. If we need service again I will definitely ask for him to be sent. more
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B&B Air Conditioning & Heating offers great customer service. 4/10/2013

We have been a customer of B&B's service/maintenance plan for many years and have been very pleased with the service. Our current technician, Jonathan, was very professional in his manner and service and we would recommend the company and Jonathan to anyone interested in professional service. more
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awesome service 4/6/2013

Jonathan Weaver has been servicing our home heating and air conditioning unit for the past 5 years. He is always professional and very helpful when he does business with us twice a year. more
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Phil arrived, got to work quickly, checked everything out, and put everything back to normal before he left. 3/18/2013

Phil arrived shortly after the usual 'early warning' call that he was on the way. He went to work quickly checking the inside and outside units of the heat pump. He recommended blowing out the condensate line and replacing the disinfectant pad in the unit, which I agreed to. There is nothing worse than having the line clog and flood the basement. After completing the work, he locked the outside door, turned off all the lights, which was quite respectful. Good, quick service, so I could get on with my day. more
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Phil (Columbia) was courteous and helpful 3/18/2013

The advance notification was good. Phil arrived promptly, explained the check-up, performed the work, and left everything as found, including turning off the lights and resetting the thermostat. more
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Excellent service by Phil of the Columbia Office 3/15/2013

Phil arrived promptly and dealt with our spring inspection in a professional way. He was courteous, thorough, and explained the bases of his recommendations. more
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Wonderful Service! 2/22/2013

Jim (truck #230) arrived on time, was very friendly, and solved the problem quickly. Thank you! more
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Owner Message

  • 24/7 Emergency HVAC Service, Same Day/Next Day Service, Repairs, Maintenance, Installations, Replacements, Free Second Opinions, Flexible Payments, Fast Financing. We Service all Makes and Models of Heating, Cooling, Indoor Air Cleaners, Purifiers, Humidifiers/Dehumidifiers, Water Heaters, Whole House Generators.

    Locally owned Professional HVAC Contractor with 7 locations providing service to MD, DC, & VA area since 1957. Technicians trained in our very own B&B Institute of Advanced Heat Pump Technology.

    Residential, Light Commercial, Repairs, Installation, Maintenance, Air Conditioning, Heating, Heat Pumps, Gas/Oil Furnaces & Boilers, Aquatherm, Water Heaters, Generators, Humidifiers, Air Cleaners, Air Purifiers, Duct Cleaning.

Additional information
  • Hours: monday: 09:00AM-06:00PM, tuesday: 09:00AM-06:00PM, wednesday: 09:00AM-06:00PM, thursday: 09:00AM-06:00PM, friday: 09:00AM-06:00PM, saturday: closed, sunday: closed
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