Aveda Institute New Orleans

My stylist did not do a thorough consultation prior to my haircut. Most clients aren't familiar with the types of haircuts and she did not get more information from me to assist with that. She washed my hair twice (barely) and I explained I had conditioner in my hair. When she went to blow dry my hair, it was obvious she was not familiar with my hair texture. She added water to keep my hair wet but proceeded to comb the wet hair into the blow-dried hair causing my hair to curl up giving her more work to do. I didn't want her to take off much because I wasn't sure how well she cut hair. When she was done, her instructor came over and asked if everything went well. How was i to answer that if I'm not familiar with haircuts or how it will look prior to curling? She then walked me downstairs to check out without ever styling or curling my hair. At that point, I was too disgusted to ask why my hair was only blow-dried but not styled. I spent an hour and a half at Aveda with no style, although my receipt states it was a haircut and style. I had to go home and style my hair. I will say, the products used were great and I plan to go back to purchase those items. more

This was my second visit to the Aveda Institute. I'm completely paranoid when it comes to my hair and was VERY nervous as I was going in to get it chopped... ended up getting between 6 and 7 inches off and I LOVE IT!! Camille knew exactly what she was doing and was very nice and helped me calm down. Definitely going back! more

My experience this past Saturday was pretty bad. I asked to get a touch up on my highlights and to get my eyebrows done. It took a good 15 minutes to come down to get me even though I was on time for my appointment. The student took forever and when she did finally finish it was a nightmare. She didn't put toner in and she had put the foils in incorrectly so that the bleach bled onto the hair surrounding the foil. The color was platinum blonde even though I told her I wanted a very natural color to go with my hair color which is a medium brown. When I asked for the teacher all she did was put some dye on most of my hair (not toner- I know the difference and not even on all of my hair) and because she did it so quickly (I'm guessing because it was getting late in the day because the student took so long) she got it all over my forehead and ears and didn't wipe any of it off. They told me I couldn't get my eyebrows done because everyone else had left. When the student rinsed my hair and dried it there were still spots that were the bleached color and my hair was incredibly brittle. I have since dyed my hair on my own. If I return it will probably not be for highlights. It all felt very sloppily and unprofessionally done. more

I was very disappointed with my stylist. She did not listen to my request to just trim/shape my hair. I want it to grow out and waited 4 months so I would have plenty of hair so it wouldn't be so short. I am not sure that I wi be back after 2 bad hair cuts and I have been coming here for 3 years. Also students should ask if someone with thin hair wants it razored or thinned out!!! Why would you make baby fine/thin hair thinner? It's already thin... more

New girl did an excellent job. more

My experience started with a head, shoulder and neck massage with essential oils. WoW!!! My stylist did an excellent job cutting my hair as I described I was looking for (so unusual to have someone listen to what you want). She then applied a leave in conditioner and volumizer. Not being one easily pleased with how anyone styles my hair, she did an excellent job. Friendly and professional - a great experience. It is hard to believe she was a student***** more

I was scheduled with a great student whose focus was on doing color. The instructor knew I was in a hurry so she helped out and they got me out at exactly the time I wanted, with an amazing color. Thanks Aveda Institute New Orleans! more

The young lady who cut my hair was very friendly and knowledgeable. When the instructor came to check my hair there were no mistakes. She did a very good job. I would go back to her and also recommend her to others. more

I have been going to the Aveda Institute for almost 3 years and I love how well I'm taken care of there! I had 2 not-so-great haircuts before, but they have a 100% satisfaction guarantee, so they fixed my hair, and gave me a complimentary 60 minute facial too!! I love their facials! They are so relaxing, and you can actually RELAX during them, instead of having to talk to someone during your whole session, and not enjoying what you are paying for. I also love the fact that the students AND the instructors are there to make sure that everything is perfect and that you are happy before you leave the store. It makes me feel that much better about going there instead of somewhere else. You can get a haircut for $15 anywhere, but at Aveda you get the experience, customer service, great products, and awesome experience too!! more

Made my day! Very professional and personable service. more

I loved this service I recieved...it was great more

I was a little unimpressed actually - which surprised me. I'd had really nice experiences in the past at other Aveda schools so I was a little bummed. A few things disappointed me: I stood at the front counter for a good 2 minutes before either of the 2 ladies standing there acknowledged my presense.. that was really weird. I really liked the girl that did my shampoo/style but I wasn't very satisfied with her work. I know it's a school and they're learning but I go there because they love doing hair and have somewhat of a knack for it, right? I got home and re-did it. :( I'll give it another shot though. It's cheap and they need the experience. more

My experience at Aveda was much more than I expected. It was very friendly and professional. An all over wonderful experience. more

Awesome!!!! Always look forward to the pampering at Aveda!!! more

The student did a wonderful job of all over color on me today. I am always satisfied with the service I recieve from your establishment. Of course I will return. more

I would have never thought I was at a school if the settings were different. Everyone was pleasant and professional. My hair stylist Danielle was very competent and enjoyable. My results were better than expected. I highly recommend visiting the Aveda Institute. You will go away relaxed and happy. more

Ashley is one of your super-star students. She will have a fabulous career because she is really good. Thanks. Carmen Dietz more

My stylist did an amazing job. I will be returning using her services. more

The Aveda in Metairie,LA sucks! Such a rip off and for those prices u can go to a real hairdresser instead of some students! I was changed for a wash and style and an extra charge for a flat iron! Dummy wouldn't that be included in the style! more

My student stylist was very talented and really paid attention to my request. I am thrilled with my cut and very funky color treatment!! more