Archer Volkswagen

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10400 Southwest Fwy
Houston, TX 77074

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(713) 272-1700
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Reviews
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Best

I had not planned on making a car purchase when I stopped by Archer Volkswagen. There in an intangible ""cheerful feel"" in Volkswagen showrooms, so the mood was positive from th...

Worst

We went here interested in a Touareg and spoke to a very nice saleslady. The courtesy was not the issue. We stood around all day while they ran the buyer's credit and decided it w...

Editorial review from Citysearch 3/3/2014

My service advisor was very helpful and professional. My work was done on time as promised, and I really appreciate the courtesy ride that was provided. more
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Editorial review from Citysearch 2/27/2014

Hands down the worst experience at a car dealership period. I tried to do the internet sale with a horrible sales associate Kirk Hudnall(my opinion). The horrible customer service led me to the BBB and other pages to read reviews..not nice. If you have a complaint don't call because the owner Robert Archer will give you the run around and tell you to call him back to never answer. I decided to leave my complaint with a manger who could care less. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO MY OWN ENEMY RUN AS FAR AS YOU CAN Y'ALL!! I am trying to save your time& money because they sure love to waste it instead of learning the art of the sale. \r blessing in disguise i guess! more
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Editorial review from Citysearch 2/16/2014

Will is an awesome sales consultant. He showed that he was very knowledgeable and wanted to make sure that all my questions were answered. I would definitely recommend him. more
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Editorial review from Citysearch 2/13/2014

Very fast and courteous service. more
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Editorial review from Citysearch 2/5/2014

THANK YOU ARCHER FOR THE AMAZING STUFF INCLUDING CUSTOMER SERVICE, TECHNICIANS AND MANAGEMENT. more
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Editorial review from Citysearch 2/2/2014

Having to drive an hour and a half to get there, it was nice that they were able to diagnose the problem and fix it the same day (4 hrs actually). more
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Editorial review from Citysearch 1/27/2014

Very happy with the service. more
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Editorial review from Citysearch 1/23/2014

Marc Palermo was my service manager and he did a great job explaining and taking care of my service needs on my 2012 Jetta more
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Editorial review from Citysearch 1/15/2014

As always, everything is explained to me and the staff is very helpful. more
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Editorial review from Citysearch 1/13/2014

Peter was very friendly and professional. He went above and beyond to help me and make sure my car was fixed more
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Editorial review from Citysearch 1/5/2014

Friendly people and clean waiting room. more
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Editorial review from Citysearch 1/1/2014

Peter was extremely helpful and polite. He was a pleasure to work with. more
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Editorial review from Citysearch 12/22/2013

Mark is always so helpful and does best at making things run smoothly. I always have a great experience at Archer Volkswagen. more
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Editorial review from Citysearch 12/17/2013

The dealership provided a loaner car, which was very useful being as it was during thanksgiving. more
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Editorial review from Citysearch 12/10/2013

Everyone is friendly and willing to help out. more
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Editorial review from Citysearch 12/5/2013

The service rep, Mark, was very efficient and helpful. WiFi in the waiting room was nice. more
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Editorial review from Citysearch 12/2/2013

Did all works on time and good price compare to other dealer. more
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Editorial review from Citysearch 11/28/2013

Very fast service. I was there for 10000K maintenance ( 1hour 45 min. ). more
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Editorial review from Citysearch 11/21/2013

It was fast and they fit me in as soon as possible. more
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Additional information
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Westside, Westwood
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