Archer Volkswagen

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10400 Southwest Fwy
Houston, TX 77074

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(713) 272-1700
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Reviews
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Best

I had not planned on making a car purchase when I stopped by Archer Volkswagen. There in an intangible ""cheerful feel"" in Volkswagen showrooms, so the mood was positive from th...

Worst

We went here interested in a Touareg and spoke to a very nice saleslady. The courtesy was not the issue. We stood around all day while they ran the buyer's credit and decided it w...

Editorial review from Citysearch 11/17/2013

Matt collins s a very good Internet sale person: fast, honest and very likable. more

Editorial review from Citysearch 11/11/2013

Daniel is an awesome service advisor. He is very thorough in all he does and is very, very nice. With all he has going he still manages to get back with customers regarding their cars. At least ours anyway. :-) more

Editorial review from Citysearch 11/8/2013

I always have a great experience when I take my van in to be serviced at Archer. Sam Yem is very attentive, documents all issues when I drop off my van and makes sure he understands all issues to be serviced. He is in close contact with you throughout the duration of service and makes sure I have transportation to my job or home, and if needed, a loaner/rental car if my van is kept overnight. Everyone is very pleasant and helpful in the service department, and showroom as well. more

Editorial review from Citysearch 11/3/2013

Prompt and courteous service, clean waiting area. more

Editorial review from Citysearch 10/29/2013

Matt Collins was the most honest and friendly sales person and will for sure recommend people to him in the future! more

Editorial review from Citysearch 10/22/2013

Daniel is such a great person to talk about your car issues more

Editorial review from Citysearch 10/20/2013

Courtesy and professionalism throughout the entire dealership. more

Editorial review from Citysearch 10/14/2013

The 30K maintenance was performed on time and everything was corrected. more

Editorial review from Citysearch 10/6/2013

This was a great buying experience. Matt Collins was attentive to detail and has continued to be incredibly responsive following my purchase. more

Editorial review from Citysearch 10/1/2013

Took care of my problem and found out that that the mechanical work I had been told at Firestone was not needed saving me time and money. more

Editorial review from Citysearch 9/29/2013

Your service representative was extremely courteous, prompt and attended to all my auto needs both expected and an unexpected problem with a fuel line. more

Editorial review from Citysearch 9/24/2013

Staff was very friendly and the service took the exact amount of time they informed me it would. more


Editorial review from Citysearch 9/19/2013

I have been to other VW dealerships and I will say it again these guys find the way to take care of their Customers and Mr. Turcios is a clear example of the Great Customer service they provide at Archer VW more

Editorial review from Citysearch 9/11/2013

Service techs very very friendly and helpful. Explained process step by step and gave options before proceeding with work. I liked that. more

Editorial review from Citysearch 9/4/2013

Always on time with great service & great knowledge. more

Editorial review from Citysearch 9/2/2013

I liked the fact that when I went in to have my tires checked out, I was able to make an appointment to have my vehicle serviced. The young man that initially helped me and set up my appointment was very helpful in showing me several kinds of tires for my vehicle. Also, when my vehicle was returned to me, it had been washed and the floor vaccumed. more

Editorial review from Citysearch 8/28/2013

Repaired water leak, very affordable! more

Editorial review from Citysearch 8/26/2013

Service person came up to me as soon as I exited the vehicle at the Service entrance and asked what I needed. No hassles, just told me how long and directed me to the waiting area. The car was ready ahead of time and payment was easy and fast too. Archer has a well deserved reputation for excellent service. more

Editorial review from Citysearch 8/18/2013

Service was done quickly, in about 30 minutes, and didn't require an appointment more
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Additional information
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Westside, Westwood
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