We love our new windows. Advanced Windows recently replaced 14 windows in our home, most being aluminum with storm windows, with vinyl and it has made the world of difference in the look and appeal of both the inside and outside of our home. The install went well and the teams that installed the windows were professional, showing us how the windows worked, friendly, worked efficiently, and cleaned up before leaving. There was a misunderstanding just prior to installation, as we had requested a revision to the contract with the salesperson. Prior to the installation, however, the discrepancy was worked out to our satisfaction. \r
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I learned a valuable lesson with this experience and am very willing to admit and want to share how important it is to review any contract before signing on the line. An oversight on my part, taking for granted there had been no change to the original window contract other than removing a project separate from the windows, could have resulted in an undesirable outcome. As it was, the company and salesperson resolved my concerns and with little delay our new windows were installed. Make sure you do your part and understand that your contract needs to state exactly what you are getting and everything promised is included before you sign - you are responsible and it’s your money that’s going to pay for it whether you’re happy or not. In our case we are happy and the windows are beautiful.
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