Action Air & Plumbing Of Midland & Odessa

Action Air was very professional. I had gone on a local website and I explained what I was needing and this service solicited local companies to contact me. Action air was the only one that contacted me by phone and asked me what they could do for me. They were very thorough and they maintained the timetable of their service. They also kept me informed at all times. They were very professional in all aspects. They were very dependable, professional, and they were very thorough. I would not be afraid to use them for any project. more

Action Air was on time, so that was why I gave them a five. I was supposed to get a valve replaced, but they only came out and looked at it, but they didn't replaced anything. They just gave me an estimate. I probably would use them again. more

Terry and his crew at Action Air showed up exactly when they said they would. He kept me informed every step of the process. As a bonus he was the most affordable bid we got. Really appreciate having someone you can trust. So many contractors out there never keep their word, or don't show up. Not the case with this company who were a pleasure to do business with. more

Best Air Conditioning and Plumbing business in Midland...and I can say that with having had a lot of experience with others in the business. Terry is the most experienced and kind hearted ...the most trust worthy individual I have ever met. He won't over sell and he treats you right. If he makes a mistake he admits it and will make it right. He has saved me a lot of time and money and I know I can count on him to do a job right and at a reasonable cost. more

You can't go wrong with Action Air for all your plumbing, heating and air conditioning. more

I can't remember the name of the guy who helped us out. But he was professional and friendly and did a first class job. Keep up the good work! more

Did it right the first time! more

Action Air came out to service my heating unit. The man found a crack in the unit, and had to red tag it and cut the gas off. He was so nice and apologetic about the entire thing, and I was like, ""don't worry, you may have just saved my life!"" As he was finishing up with writing his report, I called my insurance company. He stayed there with me and helped by giving me the answers the insurance company was asking me for. The insurance company was planning on sending out a different company to fix the issue, but I told them I wanted Action Air to do the installation, so they worked with me on that. Another technician came out to do the work and he also was very helpful, friendly and professional! I would definitely use them again! more

I have found Action to be one of the most knowledgeable and professional firms in their business segment. They came up with a nice solution to a difficult A/C installation in our home. Hats off to the entire team more

Action Air sends the nicest servicemen. I really liked him and he did a great job. He put in a new air conditioning and heating machine and I really enjoyed his company. I would have him come back any day. more

We had a great experience with this company. more

Everyone at this company is helpful, efficient, and polite. more

Your Service team arrived on time. Right from the start they were polite and informative. They went right to work and worked at a steady pace making sure they did the job right. When it was done, the lead talked with me about the unit and explained in thoroughly. He was easy to talk with and understood my questions. I was very satisfied with the over all experience. Thanks. more

From the Salesman to the Installers, your company was a pleasure to work with. We had follow-up calls from the Salesman & everyone was punctual. We felt comfortable with everyone in our home. more

Do NOT go with this company, they will tell you one thing and do another. They rip you off! We paid 150 to put in an access hole to our roof, I verified with the front desk person and the technician David what they were doing. We were told the would cut a hole box it off, frame it and then lay a piece of drywall in the cutout to close the hole. What we got instead is a piece of drywall laying up there leaving a gap of 1/4- 1/2 down the side creating a draft into and from my attic. When they put this in, I expressed great concern of this because it's my baby's room. David said it wouldn't be an issue and it would be completely covered. When the owner called me regarding my complaint it was nothing but sorry and lame excuses. We were told we were being charged 100 for a lift (I verified what this was, the front desk lady said a piece of machine to lift the furnace, their tech David also verified this.) They never used this, instead bringing out a second person to help with the entire job and then saying it was his pay. Why is that not labor? which was covered by my insurance? Avoid them at all cost! RESPONSE FROM Action Air: Thank you for your review, Jamie. We are sorry that you were unhappy with your installation service for your First American home warranty claim. To begin with, before the installation even started, both Valerie and Terry had informed you that we are not drywall technicians and would only be bringing the hole back to a rough finish (that you would still need to have a drywall contractor come to repair the hole). We did make the access hole in order to lift your new unit into place (which the expense was not covered by First American). David did make a mistake in trying to do the additional work of attempting to frame this out for you. We apologize that he attempted to do this. He never should have tried to finish out the hole, but he was just trying to take care of your issue. In regards to the lift charge, it is not covered by your warranty company. I would suggest you take up any issues about what they choose to cover or not cover directly with them. We're sorry that you were not happy with our service and that despite several conversations with each other, there was still a lack of communication and expectations. We tried to make our point clear, but we do apologize for any misunderstanding. Hope you have a wonderful day. more

5 stars, excellent more

We have used Action Air several times and each time we were very pleased with thier work. The office staff and employees we talked to were very informative and delivered professional and courteous service. We have used them for both our air condition and plumbing needs. They provided us with fast and efficient service each time. We will continue to use them. We highly recommend Action Air to all our friends and anyone who is in need of services they provide. Thank you Action Air for your excellent service to us. more

Quick work, great job. more

After notifying American Home Warranty about our Air Conditioning problems and requesting Action Air's service, we were told by American Home Warranty that the computer assign's jobs out to the different service providers. Luckily, we were given Action Air, again. Action Air was so busy that Friday and they were not going to be able to service us until Monday (4 days). Jodie, the receptionist, said she would let us know if there was a cancellation, which there was. We were moved up to Saturday, yeah, we were miserably hot... They gave us the best prompt, quality service and always have!! We will continue to ask First American Home Warranty for your services, as Action Air is our first choice!! Thank you Action Air for caring about your customers. We appreciate who you are!! more

Action Air sent out a total of two plumbers, since there was some miscommunication with my warranty company. Each time they were very nice. However, one seemed a little more knowledgeable than the other, maybe some more training would have helped. But everything worked out and I'd use them again. more