Action Air came out to service my heating unit. The man found a crack in the unit, and had to red tag it and cut the gas off. He was so nice and apologetic about the entire thing, and I was like, ""don't worry, you may have just saved my life!"" As he was finishing up with writing his report, I called my insurance company. He stayed there with me and helped by giving me the answers the insurance company was asking me for. The insurance company was planning on sending out a different company to fix the issue, but I told them I wanted Action Air to do the installation, so they worked with me on that. Another technician came out to do the work and he also was very helpful, friendly and professional! I would definitely use them again!
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