Aba Appliance Repair, Inc.

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7524 Burnet Rd
Austin, TX 78757

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(512) 270-7546
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Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Reviews
( 19 )
( 2 )
( 0 )
( 3 )
( 24 )

Best

Fast and knowledgeable!

Worst

Tech came at 5 when committed from 8-12. Tech was on phone with sr tech to ask for advice majority of the time. I felt like after they were done talking, they recommended repla...

Editorial review from Citysearch 1/1/2015

Only about two months ago, we had ABA come out to fix the dryer. The tech was very nice and showed us the parts that needed to be ordered and he even showed us the in-stock inventory in Dallas. We paid half of the amount due up front to get the parts ordered and the tech placed the order on the spot saying they would arrive in the next 2 days. A week later, I was told the parts didn't arrive yet.\r \r A long story made short, after 3 weeks of us calling them we found out they never ordered the parts They were rude and unprofessional and threatened us to get the balance of the estimated amount. When we told them to refund our deposit and we would get another contractor, they said they would keep out deposit to cover the cost of the parts that they never ordered. My husband got very blunt with them and they finally refunded our money. \r \r We ended up calling Patriot Appliance Repair (512-903-0641) and they came out the next day and had the dryer working like new and for less money. I will NEVER call ABA again but I will DEFINITELY rely on Patriot!!!!! more
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Bad customer service! 10/24/2014

Began working with ABA on 9-24 to have my Whirlpool gas range repaired. 2 attempts were made and the technician had the wrong parts, Finally on 10/24 they scheduled my repair between 8 am & noon. I was called at 11:31 & advised that the tech's were on the way approx. 1 hour later I called and was advised they were stuck in traffic and would be 1 hour longer. Called again at 2:08 & was advised that they had a issue with the job before mine and that is why the delay. No one ever called me to inform me of a delay. When the tech completed the repair I questioned why a burner looked out of position & was advised that it was idiot proof & would only fit the way they had it. The strange part is when my wife complained about the burners being switched they immediately took it apart and arranged it the way they were before the repair began. I will not use this company again more
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Knowledgeable Service Techs 10/1/2014

I've used ABA over the last 10 years and I always recommend them to friends. more
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POOR CUSTOMER SERVICE 9/30/2014

Called and made appointment ,was told it would be next day and set appointment between 8am-noon. After 1 pm next day I called and asked if they were still coming out for my appointment.Their answer was that they did not have a repairman in the area today. I told them I had an appointment and their answer was,sorry the repaairman called in sick. Should have called me this morning to let me know.Lost my business more
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Great! 9/29/2014

Fast and knowledgeable! more
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excellent 9/29/2014

excellent service. more
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Very good and helpful. 9/2/2014

They fixed my refrigerator the same day with a part they already had on the truck. more
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Not impressed 6/23/2014

Tech came at 5 when committed from 8-12. Tech was on phone with sr tech to ask for advice majority of the time. I felt like after they were done talking, they recommended replacing more parts than what was actually needed based on what it could have been and not looking further into it and properly diagnosing. Service charge was pretty good for service company. Invoice was never emailed. more
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Work was completed the day of service 6/23/2014

I was pleased to find out the service man was ready for the job and had the required parts on his truck so he didn't have to make 2 trips. more
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n/a 6/23/2014

I have called this company to come out and fix my LG appliances for the last couple of years and everytime if a part has to be ordered the service guy tells me it will only be a certain time and that time always expires and I always end up calling to see how much longer it is going to be and is very frustrating that you do not keep me updated. I recently had my LG dryer fixed and the service guy came out on a Tuesday and said it should only be a couple of days and it turned out to be till Friday and I had to call to check on it or I would have not known. I wash everyday for my family and had to drive to my mom's house everyday to dry my clothes. Very frustrating! more
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ABA Appliance Inc. was fantastic! 6/19/2014

I highly recommend ABA Appliance Inc. They were professional, prompt and completed the job in a timely fashion. We would absolutely use them again. more
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Editorial review from Citysearch 12/19/2013

They basically lied to me. I agree with Alan to install a new mini split and to fix another one for a certain amount. Half of it was paid in advance and the other half was supposed to be paid at the completion of the work. They came several times to my place and their only concern was to get the money. Alan was always claiming that they had done more than what they were supposed to and wanted to get the money because his boss (who is also his father) was freaking out....\r I had a phone conversation with him on Tuesday and told him that under my point of view four things were still missing, one of them to cover a high voltage wire. He continued worried about the money, so I told him I didn't mind to pay him even before he started with these four things as long as I had his word they will complete it. He said that was fine with him. I left him a check underneath the mat of my main door and rely on the word of this man. That was my mistake....\r He came, got the money and when I came back from work I realized the high voltage wire was not covered. \r I gave him a call and ask him why it was not covered. The response of this liar was simply that after he hung up with me his boss told him they could not do it and they just had to collect the money.\r \r more
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Editorial review from Citysearch 8/15/2013

DO NOT USE ABA APPLIANCE INC, there customer service is very poor. I had an appointment for a Fridge/Freezer repair between 8 am and 12 am, after calling at least 5 times that day on status, their repair man turned up at 6:15 PM. This was urgent call as I was attempting to save the food that was in my freezer, due to the lateness of their arrival I had discard most food. \r \r The repair took about 15 minutes where the repair ma installed what he called a temporary for $101.81. There coming back out to install the permanent part for another $100. When I asked the repair man about the temporary part, he indicated that it would good for 10 years but due to company direction I still had to acquire the quote on quote ""permanent"" part which costs $35 bucks and that they needed to install it. If I didn't agree to this the ""temporary part"" would need to be removed and I would obviously be back to square one.\r \r Today ABA Appliance were suppose to have someone come by this morning between 8 am and 12 am to put in the ""permanent"" part, it is now near 12:30 and no one has turned up. After calling customer service, the repair man may now arrive between 1 pm and 5 pm. \r \r \r \r more
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Editorial review from Citysearch 8/12/2013

RECOMMEND! I am going to have to strongly disagree with some of the other reviews found here... I had a great experience with this company. Called them, had an appt scheduled... showed up early... resolved the issue quickly. I will be returning to this company if I have any issues in the future... Thanks Aaron and Thank You ABA. more
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Editorial review from Citysearch 1/2/2013

Worst Experience! I wish I would have read the reviews! I hope I can stop one person from the frustration I have felt over the past weeks. GO SOMEWHERE ELSE more
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Editorial review from Citysearch 9/19/2012

Do Not Use ABA Appliance inc for Alliance Repair. They are untrained. ABA staff are A/C people. The Washing machine repair guy told me he was an A/C guy by training, he told me he just read repair manuals. The job, which was to completely take apart our washer, was supposed to take 4 hours, after an hour he packed up to leave. I said ""Wow your done already, I thought to fix it you had to take it all apart"" He said "" nope I almost had to call for help but I figured it out."" I said ,""cool then you will knock off some of the price"". He says"" Oh I forgot to hook something up let me finished this..."" 1 1/2 later he said he was done. The washer worked for about 15 minutes and died. I called ABA back, they sent someone out who was angry, started the washer and said it works. I told him that it will stop after a few minutes, he said ""nope it works"" and left. The washer is now locked up, can't get clothes out, won't do anything. $350.00 later nothing. more
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Editorial review from Citysearch 9/9/2012

Extremely disappointed. I called them to evaluate my refrigerator's ice dispenser, and was told that the part which was broken didn't come separately and they would have to replace the whole ice dispenser, which would be $250 before labor. more
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Editorial review from Citysearch 8/13/2012

Finally following up on my recent A/C woes. The company that first came out was ABA Appliance. I strongly urge you to NEVER use them. The repair they wanted to do, and he was not even sure he could get the part but I found it on the internet for $75 and he said it would probably be $400, was not even the right problem. more
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Trash everywhere and no regard for surrounding neighborhood 9/2/2011

ABA Appliance has no respect for the neighborhood behind their business. Their dumpster is constantly overflowing and garbage ends up in our yard, in the street and in the neighbors yards. We and our neighbors have tried talking with the employees about the garbage many, many, many times but it hasn't made a difference. I wouldn't recommend spending money with a business who doesn't respect their surrounding community. Just my two cents... more
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Owner Message

  • We offer appliance repair throughout the metro Austin,TX area.

Additional information
  • Hours: M-F: 7:00 a.m. to 7:00 p.m.
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Crestview - Wooten, Crestview, Allandale, Austin
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