Aba Appliance Repair, Inc.

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7524 Burnet Rd
Austin, TX 78757

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(512) 270-7546
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Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Aba Appliance Repair, Inc. - Austin, TX
Reviews
( 19 )
( 2 )
( 0 )
( 3 )
( 24 )

Best

Fast and knowledgeable!

Worst

Tech came at 5 when committed from 8-12. Tech was on phone with sr tech to ask for advice majority of the time. I felt like after they were done talking, they recommended repla...

ABA Incompetence 8/3/2009

We hired ABA to install an air conditioner. This unit has broken multiple times within the last two years and cost us hundreds of dollars. This included a leak, which was due to faulty installation. (They said our dog peed on it which caused the problem, lol!) They also "repaired" a second air conditioner's fan motor. Within a few months the fan motor starting making noises. They returned and said it was a faulty part and would cost us over $300.00. We got a second opinion and it was a minor fix because the fan was incorrectly installed. In addition, there was a leak in the unit in the attic. We called them to repair it, but the leak returned in a different place in 18 months. We called a different service company and they said the drip pans were incorrectly installed. Cons: Bad installation and questionable honesty more

Used this company three times 6/12/2009

We used ABA on three occaisions, twice for appliances and once for a/c repair. they were on time, neat and within original estimate. Would recommend them to anyone and will use them again. Pros: Timely and completed all service at price estimate more

Used this company three times 6/11/2009

We used ABA on three occaisions, twice for appliances and once for a/c repair. they were on time, neat and within original estimate. Would recommend them to anyone and will use them again. Pros: Timely and completed all service at price estimate more

DO NOT USE ABA APPLIANCES UNLESS YOU LIKED GETTING RIPPED OFF! 1/24/2009

I've been a facility manager for close to 20 years, I've seen a lot of repairmen and service technicians. Don't make the same mistake I did by calling these folks. These folks are by far the worst I've ever seen and frankly they don't even deserve the one-star ranking more

DO NOT USE ABA APPLIANCES UNLESS YOU LIKED GETTING RIPPED OFF! 1/23/2009

I've been a facility manager for close to 20 years, I've seen a lot of repairmen and service technicians. Don't make the same mistake I did by calling these folks. These folks are by far the worst I've ever seen and frankly they don't even deserve the one-star ranking more

Get second opinions before choosing ABA 11/2/2007

If you do not see a service man take your A/C or appliance apart and actually test it be real careful.Make shure that you really need to replace the item or unit ask alot of questions.Observe the tech testing whatever is wrong and show you what lead them to that deduction.If they do not take it apart and show you what is wrong get another company to come out and see what they say.If they need to sell you more parts they did not diagnose it right please don't be fooled into buying something you don't need.Most of the time it can be a little fix and if they say the unit needs replacement get another opinion.Do not let them know you had another company out always act like the second company was the first and never let them see eachothers invoices.You be the judge just use common sense and always ask plenty of questions.Don't jump the gun just because its hot out and your A/C is not working get a motel room if you have to get comfortable for a night to get another company to come out.I cannot slam this company because of the review guidelines I can just give you some good advice be careful of what you are told to replace.Like the other reviewer with the cond. fan motor it could have been just a run capacitor that costs 20$ or some oiling.If any unit is less than 10 yrs old it can be fixed and there are parts that are universal too.I wish I could tell all but hopfully that is enough info for you to make the right decision before choosing ABA. Pros: They will be there the same day. Cons: They might not get the right diagnosis more

Get second opinions before choosing ABA 11/1/2007

If you do not see a service man take your A/C or appliance apart and actually test it be real careful.Make shure that you really need to replace the item or unit ask alot of questions.Observe the tech testing whatever is wrong and show you what lead them to that deduction.If they do not take it apart and show you what is wrong get another company to come out and see what they say.If they need to sell you more parts they did not diagnose it right please don't be fooled into buying something you don't need.Most of the time it can be a little fix and if they say the unit needs replacement get another opinion.Do not let them know you had another company out always act like the second company was the first and never let them see eachothers invoices.You be the judge just use common sense and always ask plenty of questions.Don't jump the gun just because its hot out and your A/C is not working get a motel room if you have to get comfortable for a night to get another company to come out.I cannot slam this company because of the review guidelines I can just give you some good advice be careful of what you are told to replace.Like the other reviewer with the cond. fan motor it could have been just a run capacitor that costs 20$ or some oiling.If any unit is less than 10 yrs old it can be fixed and there are parts that are universal too.I wish I could tell all but hopfully that is enough info for you to make the right decision before choosing ABA. Pros: They will be there the same day. Cons: They might not get the right diagnosis more

WORST SERVICE EVER! DO NOT USE ABA! 8/24/2007

First, I was strong-armed into signing the invoice. The technician lied and said I could not find the part required for less than $229. Of course I found the part for $67 online. I contacted them immediately, but they side-stepped and ordered the parts before talking to me. They also failed to call or show up the day of the first appointment. You'd have to be out of your mind to use ABA Appliance! The 5 star rating listed in these reviews was obviously written by the owner. Pros: None. Cons: Every aspect of their business. They're out to fleece and take advantage. more

WORST SERVICE EVER! DO NOT USE ABA! 8/23/2007

First, I was strong-armed into signing the invoice. The technician lied and said I could not find the part required for less than $229. Of course I found the part for $67 online. I contacted them immediately, but they side-stepped and ordered the parts before talking to me. They also failed to call or show up the day of the first appointment. You'd have to be out of your mind to use ABA Appliance! The 5 star rating listed in these reviews was obviously written by the owner. Pros: None. Cons: Every aspect of their business. They're out to fleece and take advantage. more

Terrible Customer Service 7/17/2007

Absolutely terrible customer service. I would not recommend them to anyone. They do not back what they sell and it has taken numerous attempts to correct a problem with an air conditioner. It has also caused floor and mold damage. Pros: poor customer service Cons: poor customer service more

Terrible Customer Service 7/16/2007

Absolutely terrible customer service. I would not recommend them to anyone. They do not back what they sell and it has taken numerous attempts to correct a problem with an air conditioner. It has also caused floor and mold damage. Pros: poor customer service Cons: poor customer service more

Questionable Honesty 6/9/2007

A while back my condenser unit's fan motor was making a loud noise. I ordered a replacement motor from the internet. But then the noise stopped so I held onto the new motor. Later I had a problem with coolant leaking. ABA Appliance serviced this by replacing my air handler. No problem so far. A couple of months later the cooling problem returned. I called ABA because to me it seemed like they failed to fix the leak when they replaced the air handler. The ABA service man investigated the problem and said it was the condenser unit fan motor. I believed him because I remembered that it had been making noise a while back and that I had even ordered a new motor for it. But then he told me that a new motor couldn't be ordered and that he would need to replace the entire condenser unit (which was less than 2 years old). He looked embarrased when I showed him I had already ordered a motor. I asked for a quote to install it. He said $350. That seemed too high so I turned it down. He left for less than a minute and returned saying his boss would let him do it for $250. I turned down his second bid, saying I would do it myself, and paid him $40 for the visit. He insisted it would be a tough job, impossible to do without a special tool called a ""hub puller"". I easily replaced the motor in 15 minutes using nothing but a wrench and a screw driver. I don't plan to call them again. Pros: They arrived on time. Cons: The service guy was either dishonest or didn't know his trade very well. more

Questionable Honesty 6/8/2007

A while back my condenser unit's fan motor was making a loud noise. I ordered a replacement motor from the internet. But then the noise stopped so I held onto the new motor. Later I had a problem with coolant leaking. ABA Appliance serviced this by replacing my air handler. No problem so far. A couple of months later the cooling problem returned. I called ABA because to me it seemed like they failed to fix the leak when they replaced the air handler. The ABA service man investigated the problem and said it was the condenser unit fan motor. I believed him because I remembered that it had been making noise a while back and that I had even ordered a new motor for it. But then he told me that a new motor couldn't be ordered and that he would need to replace the entire condenser unit (which was less than 2 years old). He looked embarrased when I showed him I had already ordered a motor. I asked for a quote to install it. He said $350. That seemed too high so I turned it down. He left for less than a minute and returned saying his boss would let him do it for $250. I turned down his second bid, saying I would do it myself, and paid him $40 for the visit. He insisted it would be a tough job, impossible to do without a special tool called a "hub puller". I easily replaced the motor in 15 minutes using nothing but a wrench and a screw driver. I don't plan to call them again. Pros: They arrived on time. Cons: The service guy was either dishonest or didn't know his trade very well. more

BEST APPLIACE REPAIR BUSINESS IN AUSTIN 7/31/2006

MY SERVICE WITH ABA APPLIANCE WAS THE BEST EXPERIENCE I HAVE EVER HAD WITH ANY REPAIR COMPANY FROM CAR TO HOME TO PLUMBING I REALLY APPRICATE THE SERVICE PROVIDED BY ABA I WOULD ADVISE ANYONE WHO NEEDS SERVICE TO GO WITH ABA CUSOTMER SERVICE IS A + PRICES ARE A+ . Pros: ON TIME Cons: NONE more

BEST APPLIACE REPAIR BUSINESS IN AUSTIN 7/31/2006

MY SERVICE WITH ABA APPLIANCE WAS THE BEST EXPERIENCE I HAVE EVER HAD WITH ANY REPAIR COMPANY FROM CAR TO HOME TO PLUMBING I REALLY APPRICATE THE SERVICE PROVIDED BY ABA I WOULD ADVISE ANYONE WHO NEEDS SERVICE TO GO WITH ABA CUSOTMER SERVICE IS A + PRICES ARE A+ . Pros: ON TIME more
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Owner Message
  • We offer appliance repair throughout the metro Austin,TX area.

Additional information
  • Hours: M-F: 7:00 a.m. to 7:00 p.m.
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Crestview - Wooten, Crestview, Allandale, Austin
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