72 Degrees Heating & Air Conditioning

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2600 Jefferson Davis Hwy
Sanford, NC 27332

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(919) 439-8359
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Reviews
( 105 )
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Best

My first floor central HVAC system unit went out Sunday night. After I contacted 72 Degrees Monday afternoon, they had a technician out early Tuesday morning. He discovered that...

Worst

When our heater quit working we called everyone in town and they happened to be the only ones that wouldn't charge us just to drive to our house. They were very friendly and seeme...

Very professional, knowledgeable. Very acurate and timely. 9/13/2011

Representative called ahead to schedule service. Time scheduled was accurate. Rep called again when service person was just about at our home. He arrived shortly thereafter. If every business we deal with was like yours, we would be really fortunate. This is how to run a service business. Charley more

our experiance and we recommend them 9/8/2011

We are very satisfied with 72 Degrees. They have met all of our needs and have a quick response for any concerns we may have. The employee's are very understanding and go out of their way to make sure all needs are taken care of and are very friendly and polite. I will definatly recommend them out to our friends around the area. more

courteous , on time, and informative 9/8/2011

Very pleased, Both representatives were courteous, on time or early, professional, and clean put shoe covers on when entering home, more

Maintenance was done in a professional manner 8/22/2011

Service tect was through & professional. Answered all questions I had thoughly. Seemed to have checked & maintained system thoughly more

Dan the service technician was professional and answered all of my questions. 8/17/2011

Dan the service technician was professional and answered all of my questions. more

A five star experience 8/17/2011

Have been very pleased both with your service and the service personnel. They are extremely polite and on time. If they are going to be a little bit late, they let me know. I also am pleased with your office staff as well. more

Very good overall experience 8/1/2011

The service tech actually arrived 15 minutes early. Assessed the problem and had it repaired then did a complete system check. The tech was neat and professional. I have been very happy with my service contract with 72Degrees. more

these guys are the best 7/21/2011

everyone you come in contact with on the phone or in person is cheerful,friendly but professional.the come precisely when they said they would,always calling before arrival.the techs put shoe covers on and knock every time,even if they're in and out several times.we've had other hvac companies who did nothing except collect payment.these guys check everywhere and everything.they adjust air flow and just make t.he system more efficient more

Prompt response 7/14/2011

Had a problem with one of our heat pumps. 72 Degrees came out the same day we called and replaced the damaged parts. They only charged me for the service call, not the parts; the service charge was very reasonable. more

A/C Repair 7/7/2011

Outstanding customer service and responsiveness. The phone staff were great in scheduling our repair work. All questions answered honestly, very careful to ask permission to do the work to be sure no misunderstandings were made. The service technician not only quickly identified the problem, he did a full system check after completing the work to be sure no additional problems were there. Terrific work, would highly recommend! more

Technician showed up on time, he was very pleasant and diagnosed the problem quickly. 6/28/2011

Technician showed up on time, he was very pleasant and was able to diagnose the problem quickly. he had all parts on the truck. The paper work was easy and he explained the condition of the unit without trying to "hard sell" me into believing I need a new one, even though it is 14 years old. Overall great experience. Cost seemed reasonable. Oh, i made a sarcastic remark about the warranties and he assured me that my part AND labor were covered for a year. I've heard way too many scams where the warranties are concerned. more

very good service 6/23/2011

Technician was on time and worked nonstop. He was friendly and answered all questions. I wiould recommend 72 degrees to anyone. Saundra Lee more

technician was very thorough and did a good job. 6/21/2011

Technician was friendly and ready to answer any questions. Stayed focused on his work and seemed to know exactly what to do. Would gladly refer him to anyone. more

A great, friendly company. I recommend them often. 6/15/2011

72 Degrees Heating & Air Conditioning are honest and do good work. We have two units that heat and cool the house here. This summer our big unit pooped out. We called 72 Degrees and the tech that came out was very thorough. He approached the problem several ways, and eventually found that the line that feeds the coolant was leaking. He cleaned the line and soldered it properly to fix the leak. I know he did it correctly, because I watched him work. He was very polite and did a very good job. Shortly after he left, and by pure circumstance, our smaller unit went haywire. It was too late that day to call, but we phoned them the next day to report the issues. They came over again promptly, and found that the unit just needed some freon. There was no way the first tech could have known, since at that time the small unit was working properly, but 72 Degrees insisted on not charging us for the freon, or the trip. Both techs were very polite and friendly. I told them I would highly recommend them, and I have several times to my neighbors and friends. We are very happy, very cool inside the house. more

Excellent Customer Service 6/15/2011

72 Degrees is a very good company and it is their goal to meet your expectations with speedy service and fair prices. It was a pleasure doing business with them and i would recommend them to anyone. more

72 Degrees gets my vote! 6/14/2011

We have used the services of 72 degrees for many years. We recently had a heatpump replaced and the service was outstanding. Nothing left to clean up when the workers were finished either inside or out. Both the administrative team and the work crews were top-notch, friendly, polite and well-versed in their duties. I recommend 72 degrees highly. more

I'm very pleased with the service provided by 72 Degrees Heating & Air. 5/27/2011

72 Degrees service providers are very professional and thorough in their work. I am also pleased with our new heating/ac unit. It's nice to know that customer service and satisfaction is one of their top priorities. more

They came and took care of our AC/heating problems. 5/27/2011

We were having problems with an existing unit and we had tried everything to get it repaired. Another company came out and didn't know what they were doing. We decided to put money into a new unit, and we contacted 72 Degrees Heating & Air. The owner of 72 Degrees came out and talked to us about the new unit. The installation went well. They have had some service people out here working on it because the coil needed to be replaced and now we are waiting on a relay to come in that works on the exterior unit. They are efficient and quick. Of all the companies we've been involved with, I would go with this one. more

great service 5/26/2011

This is the second time we have used 72 degrees & it was a very good experience. We called on a Sunday morning & we were worried that we were going to be paying extra for a weekend call. The price to come out was the same regardless of the day that 72 degrees comes to do the work. The technician got there when he said he would & fixed the unit quickly. more

Uncommonly honest and upfront. 5/24/2011

I've used 72 Degrees twice now, and I have found that they are upfront, good, and honest. They tell you step by step what is going on. I just stood out there and watched them work, and I know enough about it to tell they were telling the truth. I really appreciate the fact that I can call someone to my home to help me with my needs that is honest, someone that I can trust to tell me the truth, and that is so uncommon in this world right now. Word of mouth travels better than any newspaper or television program, and I've told everyone, including my family and friends, about 72 Degrees. They've got it going on! I would recommend them to anybody because they are honest, upfront, and they don't tell lies. Anna Burnes more
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