BAD CUSTOMER SERVICE (Jeff). Find a better option, very poor customer service, especially Jeff. I am in a maintenance maintained complex and didn't have a choice. They re-roofed and left debris in my sky lights. \r
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I took off work to meet them to clean and they did a no call/no show. We rescheduled (I had to go through the Home Owners, so no small feat) again taking off work and they were late so I was leaving and saw them coming. \r
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Instead of apologizing for first making the mess, two being a no show/no call, and third for being late, Jeff made excuses and then became very rude. \r
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I think they treated me poorly because I wasn't the Home Owners Rep but what they forgot is I am a bill payer of their service. \r
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The best part is my neighbor who manages commercial property and hires contractors witnessed Jeff's actions and said she would be certain never to hire Pyramid.
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