My experience is the same.Living here for 5yrs.love my house but yesterday the gym/pool denied me access.They said my card was inactive,why i dont know maybe because my name ends in a vowel and i dont tawk like them? Michelle didnt have the authority or the knowhow on what to do,i think she just wanted me to leave and accept her answer but when i challenged her she started to cry.Keith the manager didnt like this and i decided to opt out.Meanwhile they took my money every month.They saw that i was the homeowner on the account and that i did pay every month,but didnt want me to have a access card.So many other places around that who needs this abused?
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