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Staff rudeness is driving patients away - Review by citysearch c | Universal Primary Care: Burns Keely MD

Universal Primary Care: Burns Keely MD

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Staff rudeness is driving patients away 4/18/2010

My wife and I are former patients who left because of the habitual rudeness of some of the staff. Totally unacceptable behavior for medical personnel. Expect arguments from and with the staff if anything goes wrong. Turnaround time on prescription refills is also unacceptable. Dr. Burns herself is the only bright spot, unfortunately her staff is driving away existing patients. We changed to Harvard Med in Fuquay and are happy there. Pros: Dr. Burns is good Cons: Did I mention the rudeness? more
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