Last night I took my family to this restaurant for a nice year-end meal. What we received was probably the worst restaurant experience in a ""fine dining"" establishment in many years. We were in the restaurant for over 2 1/2 hours. We were seated at a hibachi table by ourselves with 5 open seats. The ordering process took over 40 minutes. Now there was not a mad rush of people coming in, so we assumed when we ordered, our chef would come sometime soon. He did... 45 minutes later and after our table filled up with a family of 4 and they ordered (about an hour and half after our arrival).\r
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That by itself was not so bad, but the table next to us came in with a family of seven 45 minutes after we arrived and finished eating 40 minutes before. You do the math!\r
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We ordered an appetizer and two sushi orders plus our main meals. After 2 trips chasing the server down, appetizer came timely, but sushi came in shifts... 20 minutes apart. After 2 more trips chasing our server down and our chef came, he got one of our main orders wrong... forgot to bring a lighter to do the “onion volcano” and served vegetables last, after everybody had eaten their main meat order. \r
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Check served immediately upon receiving dessert. Go figure!! It will be my last dollar spent at Kegun Japanese Steakhouse. \r
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