First, it's hopeless to find a parking. Since nearby there is a shopping mall and lots of people park near Ross and walk to the shopping mall to save parking fees.\r
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Second, the cashiers are very impolite and deliberately waste their time in slowly sorting out stuff in hand while letting a long line of customers waiting. \r
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Finally and this is outragous. We bought a luggage here and then found it won't roll smoothly when you load stuff in it. Within 30 days, we took the luggage back to store for a refund. As soon as they figured out there is a problem with the luggage, they refused to take it back, quoting ""we could not sell it to other customers"". Certainly! Should not they sell it in the first place?\r
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This place sucks. My 6-year-old daughter witnessed the whole process and swear she will never shop in Ross. A good way to retain customers!!
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