Hi folks,\r
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This is Andrew Cohn, Practice Manager at the North Laurel Animal Hospital. First, I would like to thank those of you who awarded us high marks and kind words. Our only focus here at the hospital is to deliver a comfortable experience for you and your pet while providing the highest quality of medicine.\r
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I would also like to thank those of you who voiced your concerns over our practices. As I said before, we only wish to serve you and your pet as best as we possibly can. In doing so, we need to know of our short comings. So here is what I propose:\r
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If you have a concern, please email me at Andrew.Cohn@nlah.com. You may also call me at (301) 953-7387 or if you wish, we could even arrange a sit down meeting. Please be specific when relaying your concerns to me so I can best identify the root of your dissatisfaction and correct the issue.\r
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I hope that after speaking with me, we can resolve your concerns and truly demosntrate that we are only here to serve you and
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