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Watch out for their billing - Review by citysearch c | Professional Physical Therapy

Professional Physical Therapy

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Watch out for their billing 5/8/2009

Office policy is: copay due prior to every visit. I paid with my credit card and have prove of my copay payment. Month later after treatment I started receiving invoices for the services I paid already. I called office 4 (four) times and every time office manager assured that error will be corrected and promised to send me written confirmation acknowledging my payment. Instead I still receiving invoices. Treatment sessions scheduling also messed up. I was told once that evenings was busy and few days later I have got call at work that my session is scheduled to start in 15 minutes. I am working 25 miles and few dozen of towns away. Pros: Good therapists Cons: Very messy scheduling and accounting record keeping more
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