We brought my stepson to Dr Cass. The appointment was rescheduled from their end 3 times in 4 days, once by prerecorded message giving an inaccurate time. The staff passed the buck to someone absent, also stating they don't use prerecorded messages.
The doctor himself refused to incorporate new information into his assessment, and kept trying to push a course of treatment that would allow him to prescribe a medication for which he was displaying many promotional materials. My wife and I have some knowledge about several aspects of the possible diagnoses, and were clearly informed enough to have a dialogue. However, the more we tried to offer a different view of things, the more visibly annoyed the doctor got. He did not accept our advocating for the boys best interest; he seemed to want to be deferred to totally. At one point he even googled an answer to a question we had, and assumed a condescending attitude.
We will take the boy elsewhere.
Pros: Not a one (1 star because, stupidly, none is not allowed)
Cons: Unprofessional staff, uninformed, condescending doctor
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