Unfortunately I only found this firms reputation after I personally had an issue with them. Hopefully it's not to late for you. Find another firm now or you will join this listing of complaints. \r
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My experience with this company has been the horror show that other posters have described. Rude and bad customer service to start and a bad repair where they inflicted further damage on my unit. I am amazed they are still in business. \r
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If you found these posts early, consider yourself lucky. If you found it out too late I am sorry, but if it's any solace you are not alone. Call your manufacturer's customer service and tell them of your experience. \r
Pros: not any I can recount
Cons: bad service and skills
more